Verified Company
Reply from Erik's Fish and Chips
2025.12.16
Kia Ora S K Kim,
Can you please contact me on 027 277 4497 to discuss this review?
I presume it is an error as 1 star does not correlate with the other scores you gave and you’ve given no feedback, but if there was a problem I want to correct it.
Ngā mihi,
Ben
Can you please contact me on 027 277 4497 to discuss this review?
I presume it is an error as 1 star does not correlate with the other scores you gave and you’ve given no feedback, but if there was a problem I want to correct it.
Ngā mihi,
Ben
Ordered the hoki. Fish was pretty dry and quite thin. Chips lacked salt and were quite floury.
Reply from Erik's Fish and Chips
2025.12.16
Kia Ora Leo,
Thank you for your review, I’m sorry your experience wasn’t up to our usual standard. Our team would have happily remade this for you at the time.
Please feel free to contact me on 027 277 4497 so we can make it right.
We lightly salt all our food and provide a range of salts, pepper and vinegars for customers to season to their liking.
Ngā mihi,
Ben
Thank you for your review, I’m sorry your experience wasn’t up to our usual standard. Our team would have happily remade this for you at the time.
Please feel free to contact me on 027 277 4497 so we can make it right.
We lightly salt all our food and provide a range of salts, pepper and vinegars for customers to season to their liking.
Ngā mihi,
Ben
Great food! We went when it was quite busy so there was quite a long wait but it was worth it.
Reply from Erik's Fish and Chips
2025.12.16
Kia ora Eli, Thanks for your review, it's really appreciated. We do get busy at times unfortunately; we're onboarding extra staff at the moment to help with the wait times!
Nice fish and chips place next to the lake in queenstown. Homemade fries are so delicious and flavourful. A seagull flew in and stole my larger piece of fish after i took this picture though😭. Beware of them guys.
Reply from Erik's Fish and Chips
2025.12.13
Kia Ora Shiba, thanks for the wonderful review.
Sorry to hear about the seagull, they are real pests down there! If you’re still in town come back to us and we’ll make you another piece of fish on the house, just show the team this reply.
Ben
Sorry to hear about the seagull, they are real pests down there! If you’re still in town come back to us and we’ll make you another piece of fish on the house, just show the team this reply.
Ben
Lovely staff, great service. Had the blue cod and chips. Was a little disappointed with the portion size of the fish but was cooked to perfection. Chips were unfortunately not proper chippy chips, there is an option to upgrade to handmade chips but really they should be the standard.
That being said I’m a British fish and chip snob, had better and cheaper from the UK but certainly still recommend anyone to go here as the cod was brilliant.
Reply from Erik's Fish and Chips
2025.12.16
Kia ora Tom, thanks for your feedback. Glad you enjoyed it!
We love Erik’s! Amazing fish and chips and everything just happens to be gluten free and safe for celiacs (just don’t use the malt vinegar on the table if you are celiac). We especially loved the Hoki, Erik’s Homemade Fries, the potato spiral, and the fried kiwi and pineapple! Plus you can go sit by the lake with your amazing food - a Queenstown must!
Reply from Erik's Fish and Chips
2025.12.16
Kia ora Jessi, thanks so much for the great review. We try and be as accommodating as possible to people with any kind of dietary requirements and we love being able to provide the style of food coeliacs often struggle to find!
Nice gluten free fish and chips. Reasonably priced. And it is celiac safe. You can eat while looking at the beautiful ocean in front of you on a sunny day. The hoki fish was my favourite.
Reply from Erik's Fish and Chips
2025.12.16
Kia ora John, thanks so much for the great review, there's not many better Kiwi experiences than fish and chips by the water!
Verified
Tasty Fish and Chips
Reasonably priced, three varieties of fish (different price points) Fried to order. Efficient service, indoor/outdoor seating . Relaxed atmosphere, friendly staff. No alcohol served, but the staff will tell you which pubs you can the food into( including a few discount coupons for drinks)
My kids wiped out the food in minutes. Fish bites was their fave - bite sized and easy for small hands. Mussels was pricey but fresh. Love that there's an option to switch out the drinks for extra fish (for the combo meal).
Food is great but do expect a wait (I waited over 30 minutes on a weekday).
Reply from Erik's Fish and Chips
2025.12.10
Kia ora Catherine,
Thanks so much for your great review, we really appreciate it and we’re so happy your kids liked the food.
Sorry about the wait, we’re currently recruiting extra people to help with the demand at our busiest times and hopefully will have someone soon 🤞
Thanks so much for your great review, we really appreciate it and we’re so happy your kids liked the food.
Sorry about the wait, we’re currently recruiting extra people to help with the demand at our busiest times and hopefully will have someone soon 🤞