EzContacts Reviews

Greetings Nand, We appreciate your feedback regarding your recent purchase of Ray-Ban eyeglasses. We sincerely apologize for any concerns you may have about the authenticity of our products. We want to assure you that all our products are 100% authentic, sourced directly from the manufacturer, and we are a certified Ray-Ban Online Reseller. You can verify our certification by clicking on the link below. https://www.ray-ban.com/usa/store-locator?reseller=www.ezcontacts.com If you need any further assistance or have any questions, please feel free to contact us at help@ezcontacts.com. Thank you for your understanding and continued support.

Hi there, Thank you for your review. We are so sorry to hear that you received a defective pair of glasses from us. That must have been so disappointing! Our quality control team thoroughly inspects all products before they are securely packaged for shipment, so we apologize that your order was not properly inspected or secured for transit before being shipped to you. We would be happy to take these back for either a refund or exchange, as you would prefer, and we will cover the return shipping as well. Please email us at help@ezcontacts.com so we can assist you in doing so. We apologize again for the inconvenience this has caused you and look forward to hearing from you shortly.

Hello, We appreciate your recent review and would like to extend our sincere apologies for the delay in fulfilling your order. We understand the frustration that comes with expecting a timely delivery after making a purchase. Providing exceptional service to our customers is of the utmost importance to us, and we are actively working on enhancing our internal processes to ensure more efficient order fulfillment. Additionally, we are in the process of updating our website to provide more accurate shipping time estimates. Rest assured, we are prioritizing your order and taking all possible measures to expedite its delivery. We truly value your patience and support as we work towards resolving this delay. Should you require any further assistance, please do not hesitate to contact us via email at help@ezcontacts.com. Thank you for your continued support, and we look forward to the opportunity to serve you better in the future.