Browns Plains Flooring Xtra Reviews

Sam Simmons 2025.11.17

     

Great Service and support through the whole process. Alisha was brilliant with communication and support through the process

Useful Report

Reply from Browns Plains Flooring Xtra 2025.11.18

Appreciate your lovely feedback Sam! Glad we were able to assist.

Alexis Roeun 2025.11.17

     

Very happy with the service in both quoting and laying of the floors. Positive experience and floors look great!

Useful Report

Reply from Browns Plains Flooring Xtra 2025.11.17

Thanks Alexis. So glad you are happy with our service!

Anne Stratton 2025.10.29

     

As new customers to Carpet Call we were very impressed by the service we received on the day. Our sales manager Dave his product knowledge and expertise assisted us greatly in choosing both the carpet and underlay which best suited our needs. We would certainly recommend both Dave and the store to anybody that is looking to purchase carpet. If we could give a ten star rating that would not be enough.. Anne Maree and John Stratton.

Useful Report

Reply from Browns Plains Flooring Xtra 2025.10.29

We think this review may have been meant for another store, but we’re so glad you had a great experience. 😊If you ever need flooring help in the future, we’d be happy to assist!

Emma Day 2025.10.21

     

We would just like to give a massive thank you to Dave and Pete for going above and beyond for helping us with our carpet crisis! Would 💯 recommend these guys to anyone who needs help with any of your needs. Thanks guys

Useful Report

Reply from Browns Plains Flooring Xtra 2025.10.22

Thanks Emma!

Kuddusbek Tashpulatov 2025.10.09

     

Useful Report

Reply from Browns Plains Flooring Xtra 2025.10.11

Thanks!

M Smith 2025.08.24

     

Excellent service. Requested online measure and quote on a Saturday and within hours of that posting was contacted by Dave from Browns Plains, and measure and quote completed same day by Dimitri. Service was excellent and these guys couldn’t have been more helpful and courteous. Wouldn’t hesitate to recommend. Thanks Carpet Call.

Useful Report

Dee J 2025.08.08

     

We visit the store on 7 August 2025 to purchase some vinyl. The young lady was very welcoming. Explaining everything we wanted to know. Gave us some great suggestions. The prices were very reasonable. Great variety of different flooring products displays in store. The store was very tidy. We will definitely be back. Thank You for your great customer service.

Useful Report

Reply from Browns Plains Flooring Xtra 2025.08.08

Thanks for the feedback Dee! Glad we were able to give you a great experience!

Melissa Dewar 2025.07.25

     

Great friendly service

Useful Report

Reply from Browns Plains Flooring Xtra 2025.07.25

Thanks!

Peter Hebron 2025.07.19

     

Very well catered for.

Useful Report

Reply from Browns Plains Flooring Xtra 2025.07.19

Thanks Peter. :)

Sharron Haywood 2025.06.18

     

Very helpful especially when it was short notice

Useful Report

Reply from Browns Plains Flooring Xtra 2025.06.18

Glad we could help you!

Delwyn TAYLOR 2025.06.16

     

Ryan has given expert advice and service through each step in our journey thus far. His detailed measurements and competitive quoting give us great confidence for a very satisfactory outcome. As return customers to this business [quality vinyl planking through all living areas previously] we have every confidence for an excellent outcome this time around. A family owned business, drop by and let Rowena and Ryan assist you🤩.

Useful Report

Reply from Browns Plains Flooring Xtra 2025.06.16

Wow, that's a very lovely review! We are so glad we could provide you with the quality of service expected from a family run business! Thanks Delwyn.

Erika Gnehm 2025.05.22

     

Wonderful experience with Browns Plains Anderson Carpet very helpful and professional asked one day done the next very happy can only recommend

Useful Report

Reply from Browns Plains Flooring Xtra 2025.05.22

Thanks!

Christine Buckman 2025.04.19

     

I was served Rowe she was lovely and attentive. Listen well and helped me pic out what was right for me

Useful Report

Reply from Browns Plains Flooring Xtra 2025.04.19

Thanks Christine! Was lovely to meet you!

Phil Wearne 2025.04.12

     

Good Price, very professional, excellent installation

Useful Report

Reply from Browns Plains Flooring Xtra 2025.04.13

Thanks Phil! So glad you liked our service!

cheryl mannion 2025.03.27

     

Very welcoming and down to earth staff. Professional and knew exactly how to personalise my flooring for my needs and within my budget. Highly recommend 👌

Useful Report

Reply from Browns Plains Flooring Xtra 2025.03.28

Thanks Cheryl. Was great working with you!

Zerlina Jacobson 2025.03.26

     

10/10 service!!!!

Useful Report

Reply from Browns Plains Flooring Xtra 2025.03.26

:) Thanks Zerlina!

Maureen O'Sullivan 2025.03.25

     

Great communication with Rowena and easy payment system. Turned up on time to lay carpet and did a wonderful job. Nice man.

Useful Report

Reply from Browns Plains Flooring Xtra 2025.03.26

Thanks for your feedback Maureen. We appreciate you taking the time!

Sarah Robinson 2025.03.04

     

Awesome customer service, wonderful and neat store. So happy with my flooring. Thank you!

Useful Report

Reply from Browns Plains Flooring Xtra 2025.03.04

Thanks Sarah!

Pauline Van Der Merwe 2025.02.22

     

Great experience with Floor Xtra! They responded quickly to my enquiry, and the flooring specialist was personable, knowledgeable, and very helpful. Excellent service from start to finish—highly recommend!

Useful Report

Reply from Browns Plains Flooring Xtra 2025.02.23

Cheers Pauline! :)

Frances Henshaw 2025.02.22

     

Visited their site at the Brisbane home show, lots of choice, good quality carpet at reasonable prices. Staff were very helpful and knowledgable.

Useful Report

Reply from Browns Plains Flooring Xtra 2025.02.23

Lovely to meet you Frances! We look forward to making your floors look great!