As new customers to Carpet Call we were very impressed by the service we received on the day. Our sales manager Dave his product knowledge and expertise assisted us greatly in choosing both the carpet and underlay which best suited our needs. We would certainly recommend both Dave and the store to anybody that is looking to purchase carpet. If we could give a ten star rating that would not be enough.. Anne Maree and John Stratton.
Reply from Browns Plains Flooring Xtra
2025.10.29
We think this review may have been meant for another store, but we’re so glad you had a great experience. 😊If you ever need flooring help in the future, we’d be happy to assist!
Excellent service. Requested online measure and quote on a Saturday and within hours of that posting was contacted by Dave from Browns Plains, and measure and quote completed same day by Dimitri. Service was excellent and these guys couldn’t have been more helpful and courteous. Wouldn’t hesitate to recommend. Thanks Carpet Call.
We visit the store on 7 August 2025 to purchase some vinyl. The young lady was very welcoming. Explaining everything we wanted to know. Gave us some great suggestions. The prices were very reasonable. Great variety of different flooring products displays in store. The store was very tidy. We will definitely be back. Thank You for your great customer service.
Reply from Browns Plains Flooring Xtra
2025.08.08
Thanks for the feedback Dee! Glad we were able to give you a great experience!
Ryan has given expert advice and service through each step in our journey thus far. His detailed measurements and competitive quoting give us great confidence for a very satisfactory outcome.
As return customers to this business [quality vinyl planking through all living areas previously] we have every confidence for an excellent outcome this time around.
A family owned business, drop by and let Rowena and Ryan assist you🤩.
Reply from Browns Plains Flooring Xtra
2025.06.16
Wow, that's a very lovely review! We are so glad we could provide you with the quality of service expected from a family run business! Thanks Delwyn.