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Reviews ( 133 )
Ali M
2024.11.11
Angie at the front is amazing. Gym is clean. Great equipment and even better classes! Definitely the best gym in the area.
Hi Ali,
Thank you so much for your kind words! We're thrilled to hear that Angie made such a positive impact on your experience. We’re dedicated to keeping our space clean, our equipment top-notch, and our classes engaging, so it’s wonderful to hear your feedback. We're grateful to have you as part of our community and look forward to supporting you on your fitness journey!
Paul Maxted
2024.11.06
After being a member for two years, I have to say that I love this gym. Staff are knowledgeable and friendly. Equipment
is kept in great condition and clean. This is thanks to staff and members alike. A pride is taken in the establishment and it shows. Recently I complete a 6 week nutrional coaching set with Natatia. I must say the results were amazing. Losing well over 30lb and inches on all my measurements. Natasha was both very knowledgeable and concerned for my well being, always providing solutions and incentive support. I would highly recommend this course of action to any seeking weight lose or just gaining control of eating habits. I've now entered into crossfit and am looking forward to greater mobility and overall heath and fitness. Thanks to Natasha and all FPF staff, for making the journey and continuation possible.
Hi Paul,
Thank you so much for sharing your experience and for being a valued member of our gym for the past two years! We’re delighted to hear how much you appreciate our team, the clean and well-maintained facilities, and the strong sense of community here. Congratulations on your incredible results with the 6-week nutritional coaching program—your dedication is inspiring! Natatia is truly passionate about supporting each person’s unique goals, and we're thrilled to hear how much her guidance helped you on your journey. We’re excited to see you embracing CrossFit and look forward to supporting you in achieving even more in mobility, health, and fitness. Thank you for being part of our community and for trusting us with your journey!
verrtigo
2024.10.31
Hi Verrtigo,
Thank you so much for the 5-star rating! We’re thrilled to know you’re enjoying your experience with us. If there’s anything more we can do to make it even better, please don’t hesitate to reach out. We look forward to seeing you again soon.
Abby Plaiasu
2024.10.09
I love FPF. Their fitness classes have been such an amazing addition to my life! I highly recommend this gym!💖
Hi Abby,
Thank you so much for your kind words and recommendation! We’re thrilled to hear that our fitness classes have been a positive addition to your life. It’s always our goal to create an uplifting and supportive environment for everyone. We appreciate you being part of the FPF community and look forward to continuing this fitness journey with you.
Pam Craig
2024.09.01
I've had a fantastic experience with my gym's personal training program! The trainers are incredibly knowledgeable, supportive, and dedicated to helping me reach my fitness goals. They tailor workouts to my specific needs and continuously motivate me to push beyond my limits. Additionally, the facility is impressively organized and very clean, creating a pleasant and motivating environment for every session. The combination of expert guidance and a well-maintained space has made a significant difference in my progress. If you're looking to elevate your fitness journey, I highly recommend becoming a member at FPF.
Hi Pam,
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our personal training program. Our trainers and coaches are passionate about helping our members achieve their fitness goals, and it's wonderful to know that their dedication has made a difference for you. We're also glad that you appreciate our facility's cleanliness and organization—creating a welcoming and motivating environment is something we take great pride in. Your recommendation means the world to us! Keep up the fantastic work, and we look forward to continue supporting you on your fitness journey. We'll see you at the gym.
Aidan Purdy
2024.07.26
Signed up for a contract, back in 2017 at the age of 16 (went in by myself). I went to the gym a hand full of times, eventually couldn’t afford it. Tried to cancel the membership and they wouldn’t let me. I eventually stopped paying (not knowing the consequences as a youth). Currently (2024) trying to buy a house, I got told by my bank there’s a file in collections from this gym they put in back in 2020, that has been hurting my credit. I called the gym asking who signed off as a parent/guardian for me, and they have no idea, there’s no file of that. From what I recall I never went in with a parent, they never informed me about the risks that can occur with these contracts. Just putting this out there so everyone can inform there children before they make the same mistake I did.
Hi Aiden,
Thank you for sharing your concerns. We take all feedback seriously and strive to provide the best possible experience for our members.
After reviewing your account, we noticed that your membership record includes a profile picture that matches the one in our system and that you joined our gym on April 08, 2019. You had also contacted us by phone and confirmed that you had never been a member of our gym. We apologize for any confusion or inconvenience this situation may have caused.
Please know that our club was not in operation in 2017, and we have always required a parent or guardian's signature for anyone under the age of 18. This ensures that all memberships are clearly explained and understood by both the member and their guardian.
We are committed to resolving any issues you may have. If you believe there has been an error or if you need further assistance, please contact us directly at info@functionalperformanefitness.ca. We are here to help and ensure that this matter is resolved appropriately.
Thank you for bringing this to our attention.
Charlynn Lecompte
2024.06.12
Love going here! Everyone is so nice, the classes are great and there's such a wide selection to choose from.
Hi Char.
Thank you so much for your wonderful review! We're thrilled to hear that you love coming here and appreciate our wide selection of fitness classes. It's great to know that our team has made a positive impression on you. We look forward to seeing you again soon!
Mandeep singh
2024.06.07
Owner of the gym is soo sweet and nice
Hello Mandeep,
We apologize for the inconvenience caused by our current policy on free passes. However, these policies are established to maintain fairness for all our guests. We appreciate your understanding and hope that during your next visit, you'll discover the value in the services we provide. Thank you for your feedback
Patrick Pidgeon
2024.06.02
As a recent member to Functional Performance Fitness I'd like to say I'm very much enjoying the experience. I'm impressed with its cleanliness and the proactive attitude with information and follow ups and very much looking forward to getting back in shape at this facility.
Hi Patrick,
Thank you so much for taking the time to share your positive experience at Functional Performance Fitness! We're thrilled to hear that you're enjoying your time with us and that our commitment to cleanliness and proactive communication is making a difference for you. Your satisfaction and progress are our top priorities, and we're excited to support you on your journey to getting back in shape. If you ever have any suggestions or need further assistance, please don't hesitate to reach out. We look forward to seeing you at the gym!
M M
2024.05.28
I am so glad I joined FPF! The staff goes above and beyond to make you feel welcome and supported, fostering a positive environment where members motivate and inspire one another to reach their goals. The gym has great equipment and is always clean. The dry sauna is a nice bonus :)
Hi M,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying your membership at FPF. Our team is dedicated to creating a welcoming and supportive environment for all our members, and it's wonderful to know that you feel motivated and inspired here. We take great pride in maintaining our facility with top-notch equipment and cleanliness. We're also glad you're enjoying the dry sauna! Your positive feedback means a lot to us. Keep up the great work towards your goals!
Marc Trottier
2024.05.28
Functional Performance Fitness is a great gym. Every time I go I enjoy the cleanliness, the well maintained equipment, and the friendly atmosphere. The staff are professional and polite and enjoy a good conversation. When I am there I feel motivated to have my best work out. Thank you.
Hi Marc,
Thank you so much for your kind words! We're thrilled to hear that you enjoy the cleanliness, well-maintained equipment, and friendly atmosphere at Functional Performance Fitness. Our team takes great pride in creating a welcoming and motivating environment for all our members. Your feedback means a lot to us, and we're glad to know that our staff contributes to your positive experience. Keep up the great work, and we look forward to seeing you for many more workouts!
Sarah Johnson
2024.05.27
I absolutely love this gym . The atmosphere here is amazing . Staff are friendly , caring and professinal . Always helpful of their clients meeting their goals and becoming healthier stronger individuals. I highly recommend anyone who wants to start changing there fitness levels and getting in shape to join ! Best place ever .
Hi Sarah,
Thank you so much for your enthusiastic review! We’re delighted to hear that you love the atmosphere at Functional Performance Fitness. Our team is dedicated to supporting our members in reaching their fitness goals and becoming healthier, stronger individuals. Your recommendation means the world to us. We're thrilled to be a part of your fitness journey and look forward to continuing to help you achieve your goals. Best place ever—that’s high praise, and we truly appreciate it!
AL-PRINT & COMPUTER CENTER
2024.05.24
Very awesome gym. I Like it so much. Thank you
Al-Print & Computer Centre - Thank you so much for your kind words! We're thrilled to hear that you enjoy our gym. Your satisfaction is our top priority, and we look forward to continuing to provide you with an awesome experience! See you soon!
Theresa Lalonde Pankow
2024.04.30
Love this gym! Great facility, great community! Highly recommend!
Hi Theresa,
Thank you for the 5-star review! We're so glad to hear that you love the gym and that you find it to be a great facility. Creating a supportive community is important to us, and we're quite happy to know you feel a part of it. Your recommendation means a lot to us, and we look forward to continuing to provide you and our members with a great fitness experience!
Heather Dow
2024.04.30
Great gym...lots of equipment...friendly, helpful staff. Many options for classes.
Hi Heather,
Thank you so much for your kind words! We're thrilled to hear that you have been enjoying your experience at our gym and found our equipment plentiful and our staff friendly and helpful. We strive to provide various classes to cater to multiple fitness goals and preferences. Your feedback is greatly appreciated, and we look forward to welcoming you back soon for another great workout, whether on your own or in a class!
Jim Goodman
2024.04.23
Had a fantastic time at the Festivus Games last weekend! Natatia and her team did an excellent job hosting the event and sharing their fantastic facility with all of us competitors!
Hi Jim,
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic time at the Festivus Games. Our team works hard to ensure a top-notch experience for all participants, and it's incredibly rewarding to hear that our efforts are appreciated. We hope to see you again at our facility for future events.
Sandra Dian
2024.03.22
I’m really enjoying the on demand spin classes! I love the flexible schedule, and the rides are high energy!
Hi Sandra,
Thank you for sharing your feedback! We're so glad you're enjoying our on-demand spin classes and finding them a great fit for your schedule. We strive to provide flexibility with our classes, and we're happy you're enjoying your experience. We'll see you soon at the next ride!
Patti Muir
2024.03.21
This is a fantastic gym! A wide variety of classes at different times of the day and as an added perk they have on demand spin classes! I love being able to get a 30 minute cardio workout done in the middle of the day or even prior to one of the weight classes. I also appreciate the personalized targeted workout you get when using the app while doing the on demand classes. I work a lot harder this way! If you are already a member and haven’t tried one of these spin classes, I highly recommend them!
Hi Patti,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you're enjoying the wide variety of classes we offer, including our on-demand spin classes. Providing flexibility and personalized workouts is at the core of what we do, and we're delighted to hear that you find value in these offerings. We'll see you at the gym!
Nick Rosborough
2024.02.10
As somone whos begginer to the gym community it can feel frustrating at times to go sometimes you have self dought or are insecure or see others lifting onky what you could dream of lifting but I find pepole here care if you wanna test your limits lifting weights & need somone to spot you feel free to ask somone worst case snario you get somone that didn't want to be bothered but will still help you bc they know what it's like to be a begginer to the gym & all the staff are friendly & highly care about your health & your safety there's been times I have lifted weight a staff member didn't really think I could lift & would watch just incase they where right & whe there wrong & see you complete that set they weren't to sure about they smile & are proud In you & you will never find anyone makeing issues in the gym I Ave been going there for 2 & almost a half moths & it feels nothing like ever before you feel safe you feel united & toy feel like toys part or the community witch can leaf to so much more I know for sure I plan on leaving another review next December to update on My view on the gym
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Also here's a video of me full stacking a leg extension machine something I never thought I could do
Hello Nick,
Thank you so much for taking the time to share your experience at our gym! We're thrilled to hear that you've found a supportive and encouraging community here at FPF.
Your journey as a beginner in the gym is incredibly inspiring, and we're honored to be a part of it. It's heartening to know that you've felt comfortable enough to push your limits and test your strength, knowing that our staff and fellow members have your back every step of the way.
We're especially glad to hear that you feel safe, united, and valued as part of our community. Creating an inclusive and supportive environment for all our members is one of our top priorities, and it's wonderful to see that reflected in your review.
Congratulations on your progress with the leg extension machine! It's moments like these that remind us of the incredible power and potential within each of us, and we couldn't be prouder of your achievements.
Thank you for choosing FPF as your fitness home, and we look forward to continuing to support you on your journey. We can't wait to hear your updates next December!
Go Sens Go
2024.02.10
Just ok. The owners have a big time attitude problem. No idea why. Front desk barely greets you when you walk in. Talk about customer service. Consider other options if it’s available to you. Membership packages are $$ for a small town gym.
Hello Go Sens Go,
Thank you for sharing your feedback. We are disheartened to hear about your experience as it does not reflect the standards of customer service we strive to uphold at FPF. Our team takes great pride in providing a welcoming environment for all our members, and it is concerning to learn that you did not feel greeted upon your visit.
We sincerely apologize for any attitude problem you perceived from the owners. We assure you that fostering a positive atmosphere is paramount to us, and we will address this internally to ensure consistency in our interactions with all patrons.
Regarding our membership packages, we understand that value is subjective, but we continuously strive to offer competitive rates that align with the quality of service and amenities we provide. We appreciate your perspective and will take it into consideration for future improvements.
We value your feedback and would like to invite you to reach out directly to discuss your concerns further. Please feel free to contact us at 613-205-1234 so we can better understand your experience and work towards a resolution.
Thank you for bringing this to our attention, and we hope to have the opportunity to restore your faith in our gym.