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Reviews ( 69 )
Roy Remer
2024.11.19
Thank you for taking the time to leave us a review!
Nina Haft
2024.11.18
Dr. Cheng and her entire team were kind, helpful, and informative. The doctor answered all my questions and reassured me about my concerns. I had a painless experience with my procedure both during and afterwards. Highly recommend Dr. Cheng.
As a practice we always aim to provide the best care possible to patients. We love to hear about folks that have had a positive experience. Thank you for your review!
Evelyn McDonald
2024.09.30
Thank you for taking the time to leave us a review!
E T
2024.09.13
Very experienced and caring doctors, nurses, and staff. Colonoscopy was done quickly and smoothly.
Thanks for the positive feedback!
Eva Lu
2024.08.26
She is a very professional and kindness doctor
Thank you for your kind words, and for taking the time to share your experience.
Barbara Riley
2024.08.15
Thank you for taking the time to leave us a review!
Nancy Suib
2024.07.30
Had an upper endoscopy performed by Dr Cheng at the east bay Endoscopy facility in Emeryville. Excellent care and attention by all from the receptionist, to the nurses and from Dr Cheng. Received a call from staff after the procedure which was very caring and had an immediate call back from Dr Cheng who answered my questions and concerns. Highly recommend Dr Cheng and this facility.
Thank you for your kind words. We strive to deliver the highest quality of patient care and love to hear about your positive experience. Thanks for sharing your feedback with us.
E K
2024.07.30
Dr Cheng is an excellent doctor.
Thank you for your kind words, and for taking the time to share your experience.
Rhett V Pascual
2024.07.26
Fantastic process. I’m happy as a clam. Definitely will go back!
Thanks for the great review!
Kim Martin
2024.07.25
Unfortunately, my experience with Dr Cheng was not a good one. I had waited 3 months to see her for severe abdominal pain. I had done a CT scan with my Primary Care, that did not show anything abnormal. Dr Cheng, instead of being curious as to what else could be causing my pain, was dismissive. I had to press for her to consider further investigation. She reluctantly scheduled a colonoscopy. I asked her what else did she think it could be, she just shrugged. I have been having 10 out of 10 pain, intermittently. I’m a firefighter, I have a high pain tolerance, this was painful. She just couldn’t be bothered to consider possible causes in her Medical Speciality.
After the colonoscopy, she found two polyps. She said that other than that it was normal. I said I’m still having the pain, what do you suggest? What can it be? Again , the shrugging, zero interest in considering what it could be. She said make an appointment.
I’m sorry I wasted so much time with a Doctor that is not invested in trying to discover what’s causing their patient 10/10 pain.
Kevin Juszczyk
2024.06.17
Polly Lam
2024.03.21
Thank you for the high star rating!
Kimi Sugioka
2024.03.07
Dr. Cheng was very thorough and made sure to evaluate me before the procedure. The nurses at the center in Walnut Creek were very nice and helpful.
Dear Kimi, thank you for the wonderful feedback. We're delighted to hear of your positive experience with Dr. Cheng and our nursing staff.
Nensi Brailo
2024.03.01
Dr. Cheng has been my doctor for over 17 years. She is very thorough, competent, professional, and always responds quickly to my inquiries. She is also very pleasant and has a kind and understanding bedside manner. I am lucky to have her as my doctor.
Hi Nensi, we are so happy to have been able to provide you with a positive experience! We look forward to your next visit!
Richard Hiscocks
2024.02.29
Dr Cheng was knowledgeable, friendly and competent. The support staff and anesthesiologist were also friendly and competent. Unfortunately the preparation procedures were complicated and ineffective and need improvement.
We appreciate you taking the time to let us know how we did. Have a wonderful day!
Michael Meyer
2024.02.23
The whole team was professional, competent, and kind from start to finish of my procedures.
Hi Michael, we are happy to have provided you with such a memorable experience, and look forward to seeing you again. Take care!
Nancy John
2024.02.23
Thank you for the high star rating!
Michelle Kaneshiro
2024.02.14
This is the 2nd time I've seen Dr. Cheng for my colonoscopy. The entire staff was so lovely, kind and caring for the entire duration of my visit. Everything ran so smoothly and their kindness and care really helped to ease my anxiety. I would definitely recommend them and I'll be back in 5 years!
Hi Michelle, we are so happy to have been able to provide you with a positive experience! We look forward to your next visit!
Romela Cabatuando
2024.02.05
Thank you for the high star rating!
Steve Kozel
2024.01.27
I had the first appt of the day (7:30a) and was out by 8:45a. The staff was great. They explained everything clearly and were friendly and attentive. I only saw Dr Cheng briefly prior to colonoscopy and quickly after for results, but she was very friendly and professional. I felt like I was in really good hands with the staff.
Hi Steve. We're so happy we were able to help you out during your most recent visit. Thank you for your kind words!