Glassworks

www.glassworksil.com

Glassworks Reviews

EXCELLENT rating
5.0
173 reviews Verified
Glassworks
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Reviews ( 173 ) 5.0

Patrick Dillon
Patrick Dillon
2024.12.28
Easy, personable, honest. Don’t waste your time or money on Safelite. Great service hundreds less than competitors. I was in and out in less than 30 minutes. Highly recommend.
Reply from Glassworks 2024.12.28
Thank you for your fantastic review, Patrick! We're thrilled to hear about your positive experience and appreciate your recommendation. Our team strives to provide efficient and honest service, and it’s great to know we met your expectations. We look forward to serving you again in the future!
Nathan Shaughnessy
Nathan Shaughnessy
2024.12.19
Best in the industry. Amazing people and amazing service.
Reply from Glassworks 2024.12.19
Thank you for your incredible review, Nathan! We're thrilled to be recognized as the best in the industry. Your kind words motivate us to continue providing excellent service. We appreciate your support!
Christopher Harmening
Christopher Harmening
2024.12.10
I have had the pleasure of working with Jesse of Glassworks. I myself am a business owner and our paths crossed on a project. A stand up guy for sure.
Reply from Glassworks 2024.12.10
Thank you for your kind words, Christopher! We're glad to hear about your positive experience working with Jesse. Your support means a lot to us!
stefano Baldoni
stefano Baldoni
2024.12.09
G.O.A.T. of glass in springfield!!
Reply from Glassworks 2024.12.10
Thank you for the great compliment, Stefano! We're thrilled to be considered the best in Springfield. Your support means a lot to us!
B Metzger
B Metzger
2024.12.09
I had my Honda CRV windshield replaced at this shop after debris from a truck damaged it. The truck owner sent me to this place, and I’m so glad they did. The team here did an excellent job! The process was smooth. I dropped off my car, and it was ready the same day. Not only was the windshield replaced perfectly, but the interior of my car was cleaner than when I brought it in. Their attention to detail and professionalism really stood out. Highly recommend!
Reply from Glassworks 2024.12.09
Thank you for your wonderful review, B! We're thrilled to hear about your positive experience with our team. It's great to know that we could meet your expectations and provide such a smooth process. Your recommendation means a lot to us! We look forward to assisting you again in the future.
Shaylee
Shaylee
2024.12.09
Reply from Glassworks 2024.12.09
Thank you for your 5-star rating, Shaylee! We appreciate your support and are glad to know you had a positive experience.
Jon Gotti
Jon Gotti
2024.09.07
Great price an service even came out to my house on a Saturday an did the window
Reply from Glassworks 2024.09.07
Thank you for your positive feedback, Jon. We're delighted that you received exemplary service and found our pricing fair. Our goal is to ensure our customers have a great experience. We hope to assist you again!
Ethan Peacock
Ethan Peacock
2024.08.30
Good quality fast, excellent customer service!
Reply from Glassworks 2024.08.30
Thanks for the 5-star rating, Ethan! We're glad that you were pleased with our service quality and speed, as well as our customer service. We appreciate your feedback.
Dominique Wells
Dominique Wells
2024.08.27
Connor(Glassworker) came all the way to my job, fixed my entire passenger's window under 1 hour. The price was the best in town...I should know....I called all of them. Today's temperature is 92 degrees w/ humidity of 60%. It was extremely hottt today and Connor was so professional, so fast, and efficient. Thank you so much, I am beyond grateful!!!!!
Reply from Glassworks 2024.08.27
Thank you for your glowing review, Dominique! We're thrilled to hear about your positive experience with Connor and really appreciate your kind words. Our team strives to provide the best service in all conditions and knowing that we succeeded makes our work worthwhile. We're so grateful for customers like you!
B-Secure USA LLC
B-Secure USA LLC
2024.08.17
Nobody does the job like they do and the cost is unreal!
Reply from Glassworks 2024.08.17
Thank you so much, B-Secure USA LLC, for your positive review! We're thrilled you're pleased with our work and found it cost-effective. We aim to continue providing the same level of excellence in future as well.
denison kennedy
denison kennedy
2024.08.05
Very professional. Was able to get me in the same day I called and did a quick and efficient job. Fair pricing and glad I chose them for the job.
Reply from Glassworks 2024.08.05
Thank you for your positive review, Denison! It's great to hear that our team provided you with efficient and professional service. We appreciate your support and look forward to assisting you in the future.
jon mcdowell
jon mcdowell
2024.07.22
Tech never showed up and didn't answer calls texts and emails. Wasted my time
Reply from Glassworks 2024.07.23
Hey Jon, we have no record of your name as being scheduled in our system, or in any contacts of the phones. Are you sure you have the correct company? Please give me a call at 217-773-5055 to discuss at your earliest convenience. Thanks, Jesse
Troy Spoonmore
Troy Spoonmore
2024.07.17
Great job. A little hiccup that seemed not to be their fault. They did everything to rectify the issue and did a superb job. Highly recommend this company and will use them again if necessary.
Reply from Glassworks 2024.07.17
Thank you for the positive comments, Troy! We apologize for the hiccup you experienced but we're glad we could resolve the issue to your satisfaction. Your recommendation means a lot to us. Looking forward to serving you again if needed!
Christopher Ruehle
Christopher Ruehle
2024.07.03
Awesome Service!
Reply from Glassworks 2024.07.03
Thank you for your kind words, Christopher. We're glad you found our service awesome! We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you!
Mike Gensler
Mike Gensler
2024.06.17
Jesse and his crew were great to work with. We had a chip in our windshield and he had it fixed up in 15 minutes. Good customer service, a fair price, and good communication.
Reply from Glassworks 2024.06.17
Thank you for sharing that feedback, Mike! We are glad to hear that Jesse and his crew were able to assist you efficiently. We strive to provide best service to our customers. Looking forward to serving you again in the near future.
Trish Lambie
Trish Lambie
2024.06.10
Jesse and his team demonstrate an exceptional level of dedication and professionalism in their customer service. Their pricing is quite reasonable, and their expertise is truly remarkable. They make every effort to ensure that your vehicle is restored to its optimal condition using high-quality products. There is no other place I would rather spend my money while supporting a small business that goes above and beyond to ensure all their customers are satisfied! Thank you, Glassworks.
Reply from Glassworks 2024.06.10
Thank you so much for your kind review, Trish! We're glad to hear you're satisfied with our work and pricing. We appreciate your support for Glassworks, and we'll continue to do our utmost to maintain the high quality of service that you've come to expect from us.
Tina Behl
Tina Behl
2024.05.28
I went here because my driver's window will not roll up or down . I believe it was the owner who helped me, and he didn't have to as the window wasn't broken out. it just wouldn't work .
Reply from Glassworks 2024.05.28
We appreciate your high rating and positive feedback, Tina! We're glad to hear that you found our help useful. Thank you for choosing us for your repair needs!
Duane Grant
2024.05.18 2024.05.18 | United States
Home install Jeep Wrangler First time using Glassworks to replace the windshield on my jeep. Will be using them again to replace my windshield on my truck. The whole experience from the front office person taking my call to the owner coming to my house to replace my windshield was a great experience. All very professional and all very nice people to deal with. I would recommend to anyone and I wil use them anytime I have a rock come through my windshield again.

Date of experience: 15 May, 2024
Victoria Tupper
Victoria Tupper
2024.05.03
Jesse came and did the windshield was great very respectful and nice and started on it as soon as he got her thank you so much for the repair
Frank Callaway
Frank Callaway
2024.05.02
A++ service and reasonable price went above and beyond to replace my windshield same day can't get any better service then here would recommend