Go Au Pair

www.goaupair.com

Go Au Pair Reviews

EXCELLENT rating
4.6
209 reviews Verified
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Reviews ( 209 ) 4.6

Diana Laura Rodriguez Dorantes
Diana Laura Rodriguez Dorantes
2025.04.08
This is my second year working with Go Au Pair, and I highly recommend them. They're my favorite agency for nannying. They've supported me and been there for me. It's a pleasant experience to be able to participate in this cultural exchange. I've visited places, met people, and my English skills have improved, thanks to the agency. I would definitely do it again.
Reply from Go Au Pair 2025.04.09
Thank you, Diana, for sharing your wonderful experience! We're thrilled to be part of your journey and so happy to hear about the growth and memories you’ve made. Wishing you continued success and joy!
Vanessa Muñoz Pacaji
Vanessa Muñoz Pacaji
2025.04.08
Being an au pair for two years has been an experience which help me to learn about myself and the different cultures.
Reply from Go Au Pair 2025.04.09
Thank you, Vanessa, for sharing your experience and growth during your time as an au pair. It's wonderful to hear how it has enriched your understanding of yourself and other cultures!
Brayan Nieto
Brayan Nieto
2025.04.07
I just finished my program and to be honest I couldn’t ask for a better agency and a better host family to go through this journey with. The agency always had my back and they were very quicker when I had questions about everything related to the program. I had a wonderful experience and this two years were amazing. Thank you Go Au pair
Reply from Go Au Pair 2025.04.09
Thank you, Brayan, for sharing your experience! We're happy we could support you throughout your journey. Best wishes for your future endeavors!
Natalia Noriega
Natalia Noriega
2025.04.07
They are the best agency, they are always helping us throughout the process and during the program as well, this experience has been wonderful!!!!
Reply from Go Au Pair 2025.04.09
Thank you, Natalia! We're delighted to hear about your wonderful experience and are always here to support you throughout the program. Your kind words mean so much to us!
Nathalya Chalar
Nathalya Chalar
2025.04.07
Go Aupair has been with me during all my journey and I fully recommend to pick them as your program for this amazing journey of being an Aupair
Reply from Go Au Pair 2025.04.09
Thank you so much, Nathalya! We're happy to hear about your amazing journey and are glad we could be part of it. Your recommendation means the world to us.
Monique Venter
Monique Venter
2025.04.07
I had smooth experience as an au pair. Great family, wonderful city and more. I enjoyed me time with the kids and the family. I wouldn't change a thing
Reply from Go Au Pair 2025.04.09
Thank you, Monique, for sharing your experience! We're so happy to hear how much you enjoyed your time with your host family and the city. Best wishes for all your future adventures!
Noelia Cardenas Gil Arroyo
Noelia Cardenas Gil Arroyo
2025.04.07
"This is the best agency for Aupairs you can find. I am currently an Aupair and participating in this program is the best and most amazing experience. There is always a perfect Aupair for each family, and I had my perfect family, which helped me so much. This intercultural experience helps so many people form beautiful bonds and, at the same time, allows the host family to have an additional member to care for their children in a reliable way."
Reply from Go Au Pair 2025.04.09
Thank you, Noelia! We're so happy to hear about your amazing experience and that you found the perfect family. Wishing you continued joy and growth in your journey!
Dayana Morocho
Dayana Morocho
2025.04.07
Being an Au Pair in the United States has been one of the most enriching experiences of my life, and thanks to Go Au Pair, everything has been much easier, safer, and more exciting than I imagined. They were always available to support me, with local coordinators who made sure everything was going well, organized activities, and fostered a sense of community among Au Pairs.

I 100% recommend Go Au Pair to anyone considering this program. It's a unique opportunity to experience another culture, work with children, and create unforgettable memories.
Reply from Go Au Pair 2025.04.09
Thank you, Dayana, for sharing your amazing experience! We're thrilled to know our support made your journey smoother and more memorable. Wishing you continued success and joy in your adventures!
Marjory •
Marjory •
2025.04.07
My experience with Go Au Pair has been great! It has allowed me to connect with a great host family and my beautiful host kids, with whom I have great memories! 💕

It’s a program that challenges you and teaches you new things about life and yourself. It has also allowed me to travel to different places and states in the United States! I am very happy for this amazing experience and for all that I have learned!
Reply from Go Au Pair 2025.04.09
Marjory, thank you for sharing your experience! We're so happy to hear how much you’ve gained and enjoyed from the program. Your journey and memories are truly inspiring. Wishing you continued growth and joy!
Diana Belen
Diana Belen
2025.04.06
In my experience being an Au pair has improved my lifestyle, above all it has taught me to be strong and to be strong. I also thank my hosts family for including me in the family, in fact we are celebrating our one year anniversary together and my English is improving as well.
Reply from Go Au Pair 2025.04.09
Thank you, Diana, for sharing your experience! We're so happy to hear how much you've grown and that you're celebrating a year with your host family. Wishing you continued success and growth on this amazing journey!
Lou TG
Lou TG
2025.04.03
Having been an aupair with Go Aupair has been a very good experience (according to my own experience of course) since I was lucky enough to find an incredible family for my first year and live the real experience of cultural exchange! However, I think there are things to improve such as the availability of area coordinators (LCC/LAR) since Go Aupair is a small agency and I had lived in a small city, we did not have a physical coordinator during most of the year. Still, I was able to communicate with the agency directly and other coordinators from other areas and they were able to help me in certain situations during my first year. My only advice for the new aupairs is to make sure to ask everything in their interviews and that could ensure they get an incredible family with which to share their stay in the USA!
Reply from Go Au Pair 2025.04.04
Thank you, Lou, for sharing your thoughtful review and advice! We're glad you had a positive cultural exchange experience. Your feedback about coordinator availability is valuable, and we’ll work on improving support for smaller cities.
karen Castro
karen Castro
2025.04.03
My experience as an au pair began a year ago, and it has been very positive thanks to the agency's support and supervision. I think Go Au Pair does a great job assisting both the au pairs and the families, ensuring everyone is satisfied with the arrangement. The opportunity to learn a new language and immerse myself in not just one, but several cultures, has been incredible.
Reply from Go Au Pair 2025.04.04
Thank you, Karen! We're delighted to hear how enriching your experience has been. Supporting both our au pairs and families is our priority, and we're thrilled to have played a part in your cultural journey.
DeJaye
DeJaye
2025.03.26
We were recommended to Go Au Pair by work colleagues. We never imagined having live-in, in-home child care, but with Go Au Pair it has been made possible. All of the agency staff down to the local coordinator have been very helpful and professional while meeting our family's needs. The staff has walked us through the processes ensuring we are comfortable. If we run into issues or concerns we have been able to bring them to the Go Au Pair team to have them quickly and professionally resolved. We are a happy host family thanks to the care and support of everyone at Go Au Pair. When we call, the staff is always friendly and happy to help.
Reply from Go Au Pair 2025.04.04
Thank you, DeJaye, for sharing your positive experience! We're thrilled to hear our team has been helpful and supportive in your journey as a host family. We appreciate having you as part of our community.
DéJayé Garner
DéJayé Garner
2025.03.26
recommends
We were recommended to Go Au Pair by work colleagues. We never imagined having live-in, in-home child care, but with Go Au Pair it has been made possible. All of the agency staff down to the local coordinator have been very helpful and professional while meeting our family's needs. The staff has walked us through the processes ensuring we are comfortable. If we run into issues or concerns we have been able to bring them to the Go Au Pair team to have them quickly and professionally resolved. We are a happy host family thanks to the care and support of everyone at Go Au Pair. When we call, the staff is always friendly and happy to help.
Reply from Go Au Pair 2025.04.01
Thank you, DéJayé, for sharing your experience. We're so glad to hear our team has been able to support your family smoothly and professionally. Your kind words mean the world to us!
Marissa
Marissa
2025.03.15
Reply from Go Au Pair 2025.03.17
Hi Marissa,

We’re sorry you had a disappointing experience. Please reach out to our customer service team so we can assist you and address your concerns directly. You can call our office at 888-287-2471 at your convenance.
Joe
Joe
2025.03.15
If we could leave less than one star, we would. Go Au Pair falsely advertised the Au Pair’s qualifications and skills necessary to the specific job our family was seeking (someone who could drive and speak proficient English).  The Au English proficiency was advertised as 4/5, but in reality, her English was maybe a 2/5 (at best).  She could not communicate with us about the baby’s needs or safety.

Go Au Pair also advertised and told us that the Au Pair could drive.  We assumed because the Au Pair “could drive” she could drive safely.  I guess that was a big assumption.  The Au Pair failed the driving portion of the US driving test and she specifically complained about “having to stay in [traffic] lanes”. We tried helping her learn how to drive before her test, to no avail.  She had great difficulty staying in her lane and making turns without going into another lane.  I would never trust her to drive my baby anywhere.

Additionally, the Au Pair (on severally occasions) refused to physically return the baby back to my wife (the baby’s mother).  There were several days when my wife was going to let the Au Pair stop her shift early and my wife would then ask to hold the baby.  The Au Pair responded “no” and she physically held the baby longer and refused to return her back to my wife.  The Au Pair also treated my wife like a second class citizen.

Lastly, the Au Pair would repeatedly sneak out (sometimes at 4am) and take the car and go only God knows where.  She also drove (without permission) after she failed her driving test and was told she could no longer take the car, as it was illegal for her to drive

We raised ALL of these issues with Go Au Pair when we cancelled the contract.  Go Au Pair could care less about these issues.  In fact, they placed this individual with ANOTHER FAMILY!!!!  Go Au Pair refused to refund us for the Visa and processing fees ($3,000) even though they collected these fees FROM THE SECOND family.  So Go Au Pair just straight up pocketed thousands of dollars in these “fees” when only ONE Visa processing fee was paid for the Au Pair, as the Au Pair never went back to her home country.  Go Au Pair showed us that their priority is making a profit, not the safety and well-being of babies/children/family that they place their workers/Au Pairs with.  Our family is so very lucky that nothing catastrophic happened to our baby.

Beware of Go Au Pair.  I would never, ever, ever, ever, ever use them or let anyone I know use them.
Reply from Go Au Pair 2025.03.18
Joe, we’re truly sorry to hear about your experience, and we’d like to provide some clarification regarding your concerns.

All Au Pair applications undergo a thorough vetting process, including an interview conducted in English. Families have full access to this interview and are encouraged to interview the Au Pair via phone or video conference at least twice before making a matching offer. Ultimately, it is up to the family to assess whether they are comfortable with the Au Pair's level of English proficiency.

Regarding driving skills, we present an Au Pair’s abilities based on their experience in their home country. It’s important to note that it may take some time for an Au Pair to adjust to driving consistently in a foreign country. We have heard from the new family that the Au Pair is doing well with driving so far after getting more practice.

Unfortunately, we cannot speak to the specific situation involving your Au Pair refusing to return your baby to your wife or the unauthorized use of the car, as these are decisions made by the Au Pair. Go Au Pair does not have control over these actions, but had these concerns been raised during the situation, we would have been more than happy to intervene or assist in resolving any misunderstandings.

We take all issues seriously and uphold the agreements signed by both Host Families and Au Pairs. Your refund was processed in accordance with these signed agreements, reflecting the time you received childcare. While some fees are non-refundable, they are clearly outlined in the agreement you signed.

If you would like to discuss your concerns further, we are more than happy to assist. Please feel free to contact our office at 888-287-2471 at your convenience.
Caro Benites
Caro Benites
2025.03.13
The experience of being an au pair with Go Au Pair has been wonderful, they helped me to find a nice and kind host family, which I love, also I’ve had the opportunity to know many wonderful people and places in the U.S., the Go Au Pair staff is always willing to help and solve any questions, I would always recommend their au pair program!
Reply from Go Au Pair 2025.03.17
Thank you, Caro, for your lovely feedback! We’re thrilled that you’re enjoying your experience and finding it so rewarding. It’s great to hear about your new connections and exciting adventures.
David Stamper
David Stamper
2025.03.11
recommends
We are matching with out second BroPair from GoAupair and have nothing but good things to say about them!
Reply from Go Au Pair 2025.03.17
Thank you, David! BroPairs are the best right!? Wishing you another wonderful match with your new BroPair!
Mampionona Ny Aina Rakotondrabe
Mampionona Ny Aina Rakotondrabe
2025.03.02
My experience with Go Au Pair has been absolutely amazing! They connected me with a wonderful host family who took great care of me, making me feel at home from the start. The agency was always helpful and supportive whenever I needed assistance. I never expected this experience to be such a perfect fit for me, but it truly has been. Thanks to this program, I’ve traveled to many places in the USA and experienced different cultures. I’m so grateful for this incredible journey!
Reply from Go Au Pair 2025.03.13
Thank you, Mampionona! We're so glad to hear about your positive experience and that you felt supported throughout your journey. It’s wonderful you’ve had the chance to travel and connect with your host family!
Tatiana Castillo Parra
Tatiana Castillo Parra
2025.03.01
Being an Au Pair with Go Au Pair was an incredible and enriching experience. Not only did I have the chance to live with a wonderful host family and take care of amazing kids, but I also had the opportunity to travel, explore different cities, and make friendships that I still cherish even now that I’m back in my home country.

It’s a program that challenges you and teaches you so much. It opens the door to a new culture and shows you a different side of life—one that may be unfamiliar at first but is also enjoyable and full of learning. Without a doubt, it’s a unique experience that I would recommend to anyone looking to grow, explore, and create lifelong memories.

And of course, I’m sharing a photo from the place that stole my heart ❤️BOSTON❤️
Reply from Go Au Pair 2025.03.13
Thank you, Tatiana, for sharing your amazing experience! We're happy it was such a rewarding journey for you. Boston is definitely a special place! We wish you continued success and cherished memories.