Go Au Pair Reviews

We were recommended to Go Au Pair by work colleagues. We never imagined having live-in, in-home child care, but with Go Au Pair it has been made possible. All of the agency staff down to the local coordinator have been very helpful and professional while meeting our family's needs. The staff has walked us through the processes ensuring we are comfortable. If we run into issues or concerns we have been able to bring them to the Go Au Pair team to have them quickly and professionally resolved. We are a happy host family thanks to the care and support of everyone at Go Au Pair. When we call, the staff is always friendly and happy to help.

If we could leave less than one star, we would. Go Au Pair falsely advertised the Au Pair’s qualifications and skills necessary to the specific job our family was seeking (someone who could drive and speak proficient English).  The Au English proficiency was advertised as 4/5, but in reality, her English was maybe a 2/5 (at best).  She could not communicate with us about the baby’s needs or safety.

Go Au Pair also advertised and told us that the Au Pair could drive.  We assumed because the Au Pair “could drive” she could drive safely.  I guess that was a big assumption.  The Au Pair failed the driving portion of the US driving test and she specifically complained about “having to stay in [traffic] lanes”. We tried helping her learn how to drive before her test, to no avail.  She had great difficulty staying in her lane and making turns without going into another lane.  I would never trust her to drive my baby anywhere.

Additionally, the Au Pair (on severally occasions) refused to physically return the baby back to my wife (the baby’s mother).  There were several days when my wife was going to let the Au Pair stop her shift early and my wife would then ask to hold the baby.  The Au Pair responded “no” and she physically held the baby longer and refused to return her back to my wife.  The Au Pair also treated my wife like a second class citizen.

Lastly, the Au Pair would repeatedly sneak out (sometimes at 4am) and take the car and go only God knows where.  She also drove (without permission) after she failed her driving test and was told she could no longer take the car, as it was illegal for her to drive

We raised ALL of these issues with Go Au Pair when we cancelled the contract.  Go Au Pair could care less about these issues.  In fact, they placed this individual with ANOTHER FAMILY!!!!  Go Au Pair refused to refund us for the Visa and processing fees ($3,000) even though they collected these fees FROM THE SECOND family.  So Go Au Pair just straight up pocketed thousands of dollars in these “fees” when only ONE Visa processing fee was paid for the Au Pair, as the Au Pair never went back to her home country.  Go Au Pair showed us that their priority is making a profit, not the safety and well-being of babies/children/family that they place their workers/Au Pairs with.  Our family is so very lucky that nothing catastrophic happened to our baby.

Beware of Go Au Pair.  I would never, ever, ever, ever, ever use them or let anyone I know use them.

The experience of being an au pair with Go Au Pair has been wonderful, they helped me to find a nice and kind host family, which I love, also I’ve had the opportunity to know many wonderful people and places in the U.S., the Go Au Pair staff is always willing to help and solve any questions, I would always recommend their au pair program!

My experience with Go Au Pair has been absolutely amazing! They connected me with a wonderful host family who took great care of me, making me feel at home from the start. The agency was always helpful and supportive whenever I needed assistance. I never expected this experience to be such a perfect fit for me, but it truly has been. Thanks to this program, I’ve traveled to many places in the USA and experienced different cultures. I’m so grateful for this incredible journey!

Being an Au Pair with Go Au Pair was an incredible and enriching experience. Not only did I have the chance to live with a wonderful host family and take care of amazing kids, but I also had the opportunity to travel, explore different cities, and make friendships that I still cherish even now that I’m back in my home country.

It’s a program that challenges you and teaches you so much. It opens the door to a new culture and shows you a different side of life—one that may be unfamiliar at first but is also enjoyable and full of learning. Without a doubt, it’s a unique experience that I would recommend to anyone looking to grow, explore, and create lifelong memories.

And of course, I’m sharing a photo from the place that stole my heart ❤️BOSTON❤️

Go Au Pair has been a great agency throughout my experience. They provide good support, clear guidance, and helpful resources for both Au Pairs and host families. The matching process was smooth, and they were always available to answer any questions. I appreciate their professionalism and dedication to making this cultural exchange a positive experience.

I’m one of their AuPairs who is currently extending!! The company is well-organized and I haven't come across any sort of issues. Whenever I had a question it was quickly answered. I'm extremely grateful to be working with them!!

The Go Au Pair team has been exceptional throughout the entire process. Their ease of communication and consistency have kept us coming back year after year. The team is always helpful, responsive, and their reliability makes the process smooth from start to finish. The paperwork was clear and simple, and the team kept us well-informed at each stage. Their professionalism and attention to detail have made the experience seamless and pleasant. We're excited about the upcoming arrival of our Au Pair from Ecuador!

Go Au Pair was very easy to work with. We have been with them for 6 placements now across 8 years! Their website is super easy to navigate and there is always a good selection of qualified au pairs from a variety of countries. We initially chose Go Au Pair because they were one of the only agencies that had candidates from Asian countries. The headquarters staff communicates very promptly and my local area coordinator was helpful as well. I'd recommend to anyone looking to join the Au Pair program

We were first-time au pair hosts last year and we've had a fantastic experience going through GoAuPair agency. The team was so professional, detail-oriented and dedicated to finding us a match. Our Au Pair from Ecuador is wonderful and a great fit for our family. We are looking forward to working with them again this year.

We got our au pair from Go Au Pair and the agency has been super helpful every step of the way. Our local rep Gina is always responsive and has great advice on how to navigate our relationship with our au pair.

Go au Pair is amazing.. The best program in the world.. Go au Pair has a potential families and au Pairs