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レビュー ( 236 )
Pedro Arcuri
2023.04.23
I booked and paid for a tour on their site, went to the appointed meeting place and 30 minutes from the starting time they sent me a text telling me the group was full and they couldn’t take me. Because of the time I waited for them, I lost my chance to do another tour on my only day in cozumel. Very unprofessional.
Hi Pedro, we are very sorry we could not service you and that your experience in Cozumel was not what you expected. Before leaving a bad review it would also be great to think if oneself had any responsibility on this situation. Our website clearly states you have to inquire availability before booking. In your case you just booked and took off to the meeting point. You were contacted 1 hour prior to the start of the tour but we were unable to reach you neither by phone call nor by message. It was until you reached our meeting point that you got in touch with us again. You had not filled up any liability forms, not shared with us your gear sizes as our website procedures state, but expected to be taken out on the tour anyways. We understand that when on vacation you can be on a hurry booking your last minute tours, but it is also the customer's responsibility to pay attention and follow the tour operator's procedures. Precisely, these procedures are meant to avoid these type of situations.
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jmarquezmx
2023.04.16
確認済み
Si se quieren divertir, aquí es el lugar
Súper divertido. Los instructores muy hospitalarios, si les tocan Fernando Rello o Carlos González ¡están de suerte! Son grandes personas, instructores y anfitriones. Capitán Sam del Columba, nos escogió los mejores sitios para las inmersiones.
Jarumi B
2023.03.22
確認済み
Excelente
No había tenido una clase ni una experiencia anterior de buceo, Carlos nos explico muchos detalles, fue sumamente paciente y estuvo siempre atento de mantenernos seguros, nos llevó por lugares muy lindos, se mantuvo siempre en comunicación, hizo que nuestra experiencia fuera increíble. Volvería a repetir esta actividad, fue mucho más de lo que esperaba y Carlos fue el mejor guia-maestro que nos pudo tocar.
kathy09878
2023.03.15
確認済み
Enamorada de Cozumel
Estoy encantada !! Recomendado. Gracias a Carlos por su paciencia y excelente guia, pude apreciar, tiburones, tortugas, miles de peces!! Fue increíble 💙 gracias por todo
Daniel L
2023.02.27
確認済み
Best diving experience ever
It was our very first dive trip ever and it was just amazing! We’ve felt very well guided and safe during the whole experience. Carlos has been just great giving us instructions and showed us around the reef. It was perfect. We’ll definitely book here again when we’re back.
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Alisa M
2023.02.22
確認済み
Best Day Ever
The crew was so chill and took such good care of my friends who were first time divers. Can’t wait to come back and dive with these guys again.
Constanza Voy
2023.02.18
確認済み
Mi primera experiencia y le encantó
Excelente experiencia! Carlos muy simpático y nos explico Todo muy bien. Era mi primera vez buceando y me encantó. Muchísimas gracias chicos por todo!
Flor D
2023.02.13
確認済み
Hermosa vista
Carlos nos explicó todo muy bien. Muy recomendada experiencia. Nos ayudó a llegar de regreso a nuestro destino.
Constanza C
2023.02.13
確認済み
Amazing diving experience!
Carlos was amazing! The whole trip was out of this world! Highly recommended! We saw a lot of fish, sting ray’s turtles, and the reef is incredibly beautiful. Good gear, nice crew. Very experienced team!
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Levi N
2023.02.03
確認済み
Worthwhile trip for first time divers
Amazing trip with Carlos and Captn Sam. Fantastic lesson and shallow reef. Without spoiling the surprise, the second dive made coming to cozumel worth it alone.
Omar V
2023.02.01
確認済み
Buceo Paradisiaco en el Caribe Mexicano
Varias Cosas! Primeramente la atención! Excelente servicio y actitud tanto de Carlos (Instructor) como el Capi ( Samy ).
Sofia Mühlhausen
2023.01.12
確認済み
1000/10 🫶🏻
Con mi amiga fuimos el día de ayer y realmente fue una experiencia preciosa! El capitán Sam fue muy amable y Carlos, el instructor, nos logró mostrar toda la belleza submarina con mucho entusiasmo y respeto por la naturaleza. Muy conforme, los recomendaría en un 100% 👌🏻
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Luis Fernández (mallorquines)
2022.12.20
確認済み
Excelentes buceos y trato del personal
Excelentes buceos, variando de las inmersiones de túneles y pared, repletos de esponjas y corales a los de plataforma con mucha vida.Carlos, el instructor, fue muy comprensivo y se adaptó perfectamente a nuestro buceo de fotógrafos.A destacar, las de Palancar, el barco y Paraíso, la gran sorpresa!!!
happyjan
2022.12.13
確認済み
Great first dive!
Carlos is a great instructor and made me feel at ease since I have not scuba dive in 20 years! The captain and him makes a great team and my family really enjoy our dives. The second reef that he took us on the second boat dive is beautiful and has huge corals and fishes! We saw a nurse shark and an eagle ray. Overall, I would recommend this company for your first dive!
Polina
2022.11.28
確認済み
AMAZING experience from start to finish!
Amazing experience from start to finish! From the time I messaged them on WhatsApp, communication was professional and everyone went over and above to be helpful. We were late for the ferry to Cozumel and GoDivers made the time adjustment without a problem. Our diving instructor Carlos was THE BEST!! Excellent teacher, he explained everything to us from scratch very clearly, and was friendly and approachable - we felt like family by the end of the dive! When diving, Carlos went over and above to show us interesting creatures hiding in the corals and seabed. Overall, AMAZING experience, will definitely go back to dive with them! Thank you Carlos and GoDivers!!!
Ili A
2022.11.25
確認済み
Go Diver LOYALISTS!!!!
It’s really hard to find the words to write this review because our experience was just absolutely unbelievable!!! My boyfriend and I ended up diving twice, once just the two of us, the second time with my cousin, her newly wed husband, and my sister- no one but my boyfriend had dove before. To start, Go Divers is different from the other 40+ companies that are sprinkled around the marina because of the privacy they offer- the dive is centered around you and whoever else is booked with you, so you don’t have to worry about being 50+ ft below the surface with tons of other strangers. We didn’t know this when we booked our dive and it was a MASSIVE plus. We saw companies taking 15-20 people out at a time and it honestly looked like my worse nightmare. Our dive master, Carlos, was just phenomenal!!! It was my first time to dive, and I am a generally anxious person, so it took me a minute to adjust to breathing, moving with the current, unfogging my goggles, etc. Carlos is SO in tune with his diver’s, you can tell he’s been doing this for some solid time. He had this incredible acute sense where every time I started to feel scared or overwhelmed by the vastness of it all, he would swim over to me and help me regain steady breathing; none of these times of panic were vocalized, or signed would probably be a better fitted word, but he can read your body language and the look on your face, your swimming and your breathing, I’m still not quite sure how he knew exactly when something was up with me, but he did! And it meant EVERYTHING to have that kind of support under water. He genuinely made the experience for us so smooth, calm, but also invigorating! He took us to some of the most flooring spots of the island: coral reef structures bigger than condo buildings and hotels on the island with a 6000ft drop off, a sunken ship, we saw sharks (a MASSIVE fear of mine, totally overtaken by their beauty and grace up close), manta rays that were almost twice my size (Carlos swam me next to her so we could see the scale of it), turtles, fish that were colors I’ve only seen in my wildest dreams, I could go on and on but also just want to stress that each dive will be different so it’s always good not to go down with expectations. Let me just say though, whatever my personal expectations were, they were exceeded tenfold. Capitán Sammy was also such a gem!!! Really fun, kind, and most importantly super HELPFUL when it came to us dropping off the edge of the boat. We were given super yummy snacks, fruits, beers, soda, water, Gatorade which we weren’t expecting but was definitely an added bonus. I could go on for hours about how life changing this experience was, but you’ll just have to see for yourself. And GO DIVERS IS THE MOVE!! Our family fell in love with Cozumel and will be vacationing here often, and our loyalty will forever remain with Carlos, Capitan Sammy, Arturo(our spotter), and all at Go Divers. I couldn’t recommend a company more!!!! 100/10
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Nedjm Benzouai
2022.11.25
確認済み
The perfect diving experience 10/10
An amazing experience, the instructor went above and beyond to make our experience amazing. He explained everything clearly, made sure we are comfortable all the time, and showed us the best places under water. The staff are very nice too, we were very late by one hour and the still accommodate it is. I highly recommend this school.
AleSotelo
2022.11.23
確認済み
Increíblemente Hermoso!!
Son muy profesionales, saben lo que hacen y a donde llevarte, siempre haciéndote sentir segura!! Carlos es muy buen guía y extraordinario buzo, la embarcación en muy buen estado! Ya he buceado y snorkeleado con ellos, sin duda son mi mejor opción en Cozumel!
Rodrigo Narita
2022.11.12
Me and my girlfriend had one day to spend in Cozumel, and lucky us we found Go Divers!
Since the beggining, they were very friendly and helpful, and made sure we were comfortable the whole dive (it was our first experience swimming in the open sea).
Really, it was one of the best experiences in my entire life, and I strongly recommend "go divers" if you're thinking on scuba diving in Cozumel!!