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Reviews ( 65 )
Justin Rodgers
2025.01.13
If you don't know now you know!! 10/10
Super fast
Reasonable price $$
Best in the business
sydney laflen
2025.01.11
Charlie is a great technician and always works to make sure my unit is in perfect working order, and when he needs to make a repair is always prompt and thorough.
Wendy Dalton
2025.01.06
Every tech we encountered has been wonderful!
Scot
2025.01.03
Charlie was very thorough and took the time to explain the issues with the units. I have trusted HVAC for years and they have never disappointed.
bill bailey
2025.01.02
Got here quickly when they said they would. Awesome service tech. Knew exactly what needed to be done. Great price. Will use again for sure
Camille Lesoine
2024.12.31
lloyd blaylock
2024.12.27
Great service. Thank you!
Jack Wernet
2024.12.19
Outstanding company. Highly recommend. Tech, David was here within 30 minutes of my call. Professional, knowledgeable and took time to make sure I understood what he did.
Thank you for your recommendation! Your feedback is greatly appreciated and helps us maintain high standards.
Larry Burk
2024.12.16
Bruce Monroe
2024.12.12
Jay Lashley
2024.12.09
Easily best company in town! 💯 When my furnace stopped working they were able to come the day I called. Told me exactly my options. I made my choice and they got it done. The gas line was acting strange so after finishing they told me to call city utilities. Sure enough there was a problem in City Utilities end. After they fixed it H&CP came back to check their work with no extra cost to me. That is their level of of their work. I don’t write many google reviews but they deserve the 5 stars.
Thank you for your feedback! We are so glad we were able to get your system back up and running.
Eric Miller
2024.12.06
My work uses them and they've always been great. Recently had a need to use them at my home and, no surprise, great there too! They’re fast, reasonable priced, reliable, and always nice people. There a so few decent hvac/plumbers, it’s nice to have a good option!
We are so happy we were able to help!
Devin Kimes
2024.12.06
They came out to work on my old furnace but it wasn't fixed the first time. I had to call them back a week later. The guy on the second visit fixed the issue that the first guy should have fixed. I paid for the first visit in whole. I reached out to discuss a resolution with the bill for the second visit as I feel that I shouldn't have been charged for the recall since it wasn't fixed the first time. I'm thinking at the least cut the bill in half. When I called I spoke with a nice lady who said she would call me back. Instead of her calling me back Torrence called me, which happened to be the tech that came out the first time. He wanted to argue with me over the work job he did. He started the call with "I hear you have a problem with me?" I explained I wanted to speak with a manager but he continued to argue with me. I asked to speak with the service manager again and he claimed he was the service manager. Which I find hard to believe based on the way he spoke to me and also because the tech who came out the second time said he was a lead tech. Really strange and if he is the service manager why is he running service calls. I went on to ask if I could speak with whoever he reports to, like a director or the owner. He said the owner is hard to get a hold of because he is mostly retired. He said he would leave him a note to call me but he isn't in often, leading me to think he isn't going to get the message. It's been a little over a week since we spoke and I'm still waiting for a call from his manager/owner of the company or someone who wants to talk with me about the invoice.
Thank you for informing us that you feel that your concerns were not addressed and that our explanation of services was not satisfactory to you. Our Service Managers frequently run service calls for our company, as their field experience is often needed. Our team felt it was best to send someone with extensive HVAC knowledge out to you on your first visit on 11/7/2024 since you were out of town and had a very old system. In response to your billing concerns, you did not receive a bill for your return visit on 11/27/2024 and no payment was collected on site. If you wish to discuss your concerns further, please feel free to contact our office.
Chris House
2024.12.02
I've know frank for many years. I have always used H-Vac for my heating and air conditioning needs. They always figure out how to fit me in the schedule in an emergency and are always on time, professional, polite, and very thorough with their work. Don't waste your time calling anyone else. H-Vac will take care of you and get the job done right! I'd give more stars but they only give me 5 to click!
Agnieszka A. Mahan-Kramer
2024.11.25
Thank you so much! Great work very satisfied. Everything was done in a timely manner couldn’t ask for a better service …A+++
Brian Overboe
2024.11.21
quickly diagnosed and solved the problem.
kenneth eddy
2024.11.15
They originally replaced my 20-year-old furnace and AC 3 years ago. Since that time, I have had a yearly Maintenace contract with them for both the furnace and AC. The technicians that come out are very professional and friendly. They go over any potential problems that might occur and offer solutions to fix them. They are very reliable, and I would highly recommend this company to anyone looking for a h-vac company to replace or maintain a furnace or AC unit..
Thank you for your continued trust in our services and for your kind words! We're thrilled to hear that you've had positive experiences with our technicians. Your recommendations mean a lot to us.
Michael Bishop-Jones
2024.11.12
bill kinney
2024.11.06
We have had H-VAC do our spring and fall service for over 15 years. They are always on time and very thorough. Torrence is one of the best service people by far we have had from any service company!!! They always give us the good news and the never sugar coat the bad news!!!! We recommend H-VAC hands down over any other company. Excellent Company and they know how to communicate if they will be late!!!
Thank you for your continued trust and kind words about Torrence and our team! We're delighted to hear that our communication and service meet your expectations. Your recommendation means a lot to us and future clients.
Jean Blakley
2024.11.06
Torrence has serviced my unit for years. I trust him completely, on time and polite and experienced. He brought Trent with him today and he did a good job.
Thank you for trusting us with your service needs. We're pleased to hear that Torrence and Trent provided you with a positive experience. We appreciate your feedback and look forward to continuing to serve you.