Suffolk Timber Supplies Reviews

Great product and customer service. Very pleased with how easy everyone was to deal with and good value too.

Excellent customer service, very helpful advise and saved me £££, fast delivery. Thank you

Honestly the best service ever received from a building supplier. Comms were 5 star Checked in with me along the way Sent quotes fast Fair price for Cedar too And all delivered the day I wanted it even though it only came into them the same day too!! Outstanding service and the team are Uber friendly and extremely knowledgable too!! Top marks!! I can’t recommend these enough!

Like best: Oh what a joy to find as helpful and understanding an organisation as Suffolk Timber Supplies. They stock Cedar and will deal with members of the public who are interested in building their own beehives. Their delightful location can be reached by bus for those who are car free. Happy to handhold a newbie through the process of buying the timber and offer advice and to listen to the need to avoid pressure treated timber and anything that will harm bees. Ellie was unfazed by the need to dither about the work required and manage the quantities. it was impressive that I could bring a book showing what I wanted to do, have Ellie and James take a picture of the relevant diagrams and get on with it. The efficiency of the online quote system is an impressive model of how this process can be run. Delivery was prompt and at the time and date agreed. Alfie, the driver was a godsend in helping shift the oak sleeper, and a really nice guy. I will unreservedly recommend Suffolk Timber Supplies to others 5***** Would recommend: Yes

Excellent value. Ellie was super helpful on the phone and arranged a convenient delivery. The delivery person was also very cheerful and helpful. Fully recommended for competitive value and quality of service. Thank you :)

I got some great oak sleepers as well as a couple of other bits and pieces. Very helpful staff who made it incredibly easy to find what I was after.

Fantastic customer service and always great quality product. Cannot recommend highly enough. Alli/Evans (Instruments) Ltd.

Just been shopping at Suffolk Timber, found just what I needed for my decking project, great quality great service and fast delivery, will use again and again.

Good products at competitive prices. Support staff were very quick at answering my queries/ specific product requests and delivery was made ahead of schedule but was communicated to be and I was asked if I wanted the products earlier than planned. Great service!

Great company to deal with. Friendly, competitive and quality products. All timber lengths delivered have been straight and without damage, I would not say the same about the local (national) builders merchants!

Very friendly service, competitive prices, quality timber and fast delivery. I will use Suffolk timber supplies from here on in!

From the first initial phone call to an extremely helpful and knowledgeable gentleman, the wood arrived as promised, left in the correct space I had cleared with no hassle to me. I will be using Suffolk Timber again and I have no hesitation in recommending them

Very helpful and friendly with such a nice stock of products. We will be getting all our timber from you in the future. Thank you very much :)

Great service from every single person I dealt with, from first enquiry through to delivery, good quality timber to. The gazebo looks great.

Staff were all very helpful and knowledgeable. Very reasonably priced and great products. Delivery driver was very professional. Polite, cheerful and extremely helpful. We will definately use them again.

Always friendly and helpful when you arrive at yard. Ordered rails and fence posts recently. Arrived in good time and delivery was flawless. Thanks again.

Super service, great value for money and couldn’t be more helpful and accommodating.

Bought some sheets of birch ply from Suffolk Timber. Some of the best birch ply we’ve had since the conflict overseas. Competitively priced and local so great for us.

Good quality timber delivered on time every time. Many thank Martin and the team at Axes and Arrows

When I arrived the young lad was really helpful and couldn’t do enough….then I met Ellie!! She took all my details, measurements for some French oak worktops and promised to send me a quote. Five days later I phoned, the guy had no idea about my order and said they would get back. Phoned next day, Again promised by Ellie to sort it(apparently someone had moved her note pad!). Four weeks later and still no quote!!! Terrible unprofessional service!