Hikma House Reviews

Sophie Lara 2025.12.18

     

My autistic son Nicky stayed at Hikma House for 2 months while waiting to move into his permanent sil. I was extremely happy with the professionalism and kindness shown to both Nicky and I. He has allergies, but he didn't get sick even once there due to staff vigilance. Nicky has some very challenging behaviours, but these were managed with compassion and kindness. Management's paperwork in sharing incident and other reports was excellent, along with great communication skills. I definitely recommend anyone's vulnerable adult to stay there. Sophie

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Sujan Ghimire 2025.12.03

     

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Junior Agaga 2025.12.01

     

My experience was incredibly. Hikman house pays attention to details

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Korobo Etto 2025.10.11

     

Hikma House is by far one of the best NDIS providers in Victoria. Thank you for the service you provide to our family member. On behalf of our family, we appreciate you.

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Reply from Hikma House 2025.10.27

Hi Korobo,

Thank you so much for your kind words, we truly appreciate your trust in Hikma House. Your feedback means a lot to our team.

Festus Ifeanyichukwu Elekwa 2025.10.10

     

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Madison Kerr 2025.10.09

     

Hikma is the benchmark of support and premium accommodation for our loved ones with additional needs. In the two years my father was residing with them I knew he was receiving the utmost care. Nothing was too much trouble and I received so much information along the way. We cannot thank Hikma enough for their hard work in keeping my father happy and safe but also supporting his needs and wishes as an individual.

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Reply from Hikma House 2025.10.27

Hi Madison,

Thank you so much for your kind words and for taking the time to share your experience. It’s been a true privilege to support your father over the past two years. We’re so pleased to know that you felt confident in his care and supported along the way. Wishing you and your family all the very best.

Ian Kogei 2025.09.05

     

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Gift Iseokwema 2025.08.20

     

A supportive and rewarding work place Hikma House is a supportive and purpose-driven workplace where staff feel valued, encouraged to grow, and proud to make a positive impact in the community. The culture is collaborative, compassionate, and truly rewarding.

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Bilal Mohamed 2025.08.13

     

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Daniel Wachira 2025.08.08

     

Excellent and professional

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Imran ameer 2025.07.22

     

Hikma house was a recommendation from a friend, and we decided to give them a go. Choosing Hikma House for my brothers care was the best decision we ever made. Their commitment to excellence shines through in everything they do. The staff know what they are doing and they communicate things well. They take the time to listen and address our concerns, providing valuable guidance along the way. With their support, my brother has grown more confident and independent. Cant rate this place enough, 10/10!

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Reply from Hikma House 2025.07.24

Hi Imran,

Thank you so much for trusting us with your brother’s care, it truly means the world. We’re honoured to walk alongside your family and support his journey toward greater confidence and independence. Knowing our work is making a difference like this is exactly why we do what we do.

brian kiplagat 2025.07.18

     

Good service delivery and communication from management to participants and staff.

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Reply from Hikma House 2025.07.24

Hi Brian,

Thank you very much for your positive review.

okonkwo chukwuemeka 2025.07.14

     

Quality of care for client. Support is being delivered in a way that meets clients NDIS goals and the operational capacity and monitoring is top notch and has fostered an improved quality of care being delivered.

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Reply from Hikma House 2025.07.24

Hi Okonkwo,

We really appreciate you recognising the effort that goes into delivering thoughtful, person-centred support. It’s not just about ticking boxes, it’s about helping people thrive.

EZRA ISIBOR 2025.07.13

     

I have worked with Hikma house for almost three years and I must confess that the level of professionalism is top notch. They go over and beyond for their participants and staff. They ensure their participants receive the best quality service and support all the time.

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Reply from Hikma House 2025.07.24

Hi Ezra,

Thank you for being part of this journey with us. It’s people like you who help shape the heart of Hikma House. Your words mean a lot, and we’re proud to work alongside those who share our commitment to going above and beyond.

Kizito Obiefuna 2025.07.10

     

I had a fantastic experience at Hikman house! The staff was incredibly friendly, highly professional, and attentive. Highly recommend Hikman house to anyone looking for good quality care and support services.

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Reply from Hikma House 2025.07.24

Hi Kizito,

We’re so glad to hear you had such a positive experience. Friendly, professional, and attentive is exactly what we strive for, and it’s wonderful to know it came through.

Sorati Muktar 2025.06.18

     

Hikma House is a reputable organisation that upholds its core values and principles in the services it provides.

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Reply from Hikma House 2025.07.24

Hi Sorati,

Thank you! We work hard to stay grounded in our values, and it’s encouraging to know that it shows in the work we do.

Shirhan Abdulkadir 2025.06.11

     

Working at Hikma House has been a rewarding experience. As a support worker, I’ve had the opportunity to make a real difference in people’s lives while being part of a supportive and understanding team. The management is approachable, and the clients are treated with genuine care and respect. I appreciate the strong values, and the commitment to providing high quality. A great place to grow both personally and professionally!

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Reply from Hikma House 2025.07.24

Hi Shirhan,

Thank you so much for your kind words. It means a lot to hear that your experience at Hikma House has been both fulfilling and supportive. We’re grateful to have people like you who bring heart to the work. We grow because of the care and commitment of our team. Keep doing what you do so well.

Victoria Jepkoech 2025.05.28

     

Working as a support worker in Hikma house has been one of the most meaningful roles I’ve ever had. The focus on person-centered care is genuine, and I’ve seen first-hand how our work positively impacts the lives of clients.The management team is approachable and genuinely cares about staff development. Open-door policies and regular feedback sessions make it easy to share ideas or concerns.

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Reply from Hikma House 2025.05.28

Hi Victoria,

Thank you for sharing your feedback, it means a lot! We're grateful to have you as part of the Hikma House team.

Paul Onuselogu 2025.05.27

     

I highly recommend this disability support service provider in Melbourne; they are excellent.💯

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Reply from Hikma House 2025.05.28

Hi Paul,

Thank you for your recommendation, it is greatly appreciated!

Tony Saliba 2025.03.12

     

The care my son Glenn saliba gets with abdi and all Glenn's carers is 100 percent excellent and the living conditions are perfect

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Reply from Hikma House 2025.03.13

Hi Tony,

Thank you for your review! We're always striving to provide the best support possible, and it's wonderful to hear that Abdi and the team are delivering excellent care for Glenn. Your feedback means a lot!