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Reviews ( 634 )
DGSA SOFTBALL
2025.01.09
I’ve had numerous vehicles serviced at Hiller. They always do an awesome job, but most importantly they are honest and trustworthy
Thank you, Dgsa, for your kind words and for trusting us with your vehicles; we truly appreciate your support and are glad to hear you value our honesty and service!
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Rachel Ellison
2025.01.08
Thank you, Rachel, for the fantastic 5-star rating; we truly appreciate your support!
Betsy Bixby
2025.01.08
Thank you, Betsy, for your 5-star rating; we truly appreciate your support!
Debra Schaffner
2025.01.08
Integrity is the foundation on which all successful businesses are made and that is what I found at Hiller Automotive. First, my car was diagnosed with a brake booster issue and it was repaired. But when I picked it up and drove it home, it was clear the brakes still had an issue. My son took my car back the next day and Hiller agreed an additional repair to the brake was needed. They ordered the additional part and fixed it with no further charge. Second, we picked up my car again and initially thought the issue was fixed, but the next day it was clear there was still a break issue and this time we didn't feel it was safe to drive the car back to the shop. Hiller was great - the came and towed my car free of charge and the remaining issue was assessed and fixed - again there was no further charge! THAT is what makes Hiller Automotive a cut above other repair shops. Highly recommend this company. Thank you Hiller for all the customer care you gave. Excellent customer service. Excellent care care. Well done!
Thank you, Debra, for sharing your experience and recognizing the integrity and care our team provides; we’re glad we could assist you and your son in getting everything resolved seamlessly.
Matthew Soltani
2025.01.07
Friendly, professional, and decent costs! Overall great place in Peoria for repair.
Thank you, Matthew, for your kind words! We're glad you found our service friendly and professional—your support means a lot to us.
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Lisa Mosley
2025.01.07
The staff at Hiller Automotive was considerate of my situation, resourceful, helpful and kind. They exceeded my expectations and fixed my rather complicated issue, with ease. I would encourage those with tire issues to reach out to these specialists, or go see them for new tires and services before you need serious assistance like I did!
Thank you for sharing your experience with us, Lisa! We are delighted to hear that our team was able to assist you with your complicated issue and exceed your expectations. We appreciate your recommendation and look forward to serving you again in the future!
Marcia Boyer
2025.01.06
Took care of problem in a timely manner. All staff were very polite and helpful
Thank you, Marcia! We're glad we could assist you promptly and that our staff was polite and helpful.
Christine Morris
2025.01.06
Quality service,have always done very good work on my vehicles.The workers are very courteous and informative.I will continue to deal with them.
Thank you, Christine, for your kind words about our service and team; we truly appreciate your loyalty and look forward to continuing to serve you!
Alex Cole
2025.01.05
I took my car to Hiller in Peoria and needed 2 new front tires on my Malibu, a couple hours later they called and told me I needed 2 new rims from the shop in Chicago as well as tires, and they still had my car done before noon the next day! Everyone I talked to was polite and friendly and they are super efficient! I would recommend Hiller on Pioneer parkway in Peoria to anyone needing work done on their vehicle!! They were amazing!
Thank you, Alex, for your wonderful feedback! We're glad to hear you had a positive experience with our team and that we could get your Malibu back to you quickly and efficiently. Your recommendation means a lot to us!
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Glen Brakebill
2025.01.02
Thought my wheel bearing was bad. Hiller got the car in swiftly and found the problem was not bearings. Fixed the problem and returned the car that morning. Very satisfied
Thank you, Glen, for your kind words and for trusting Hiller with your car; we're glad we could swiftly resolve the issue for you.
antonio gayton
2025.01.02
Friendly fast exceptional work, will be back for more work in time.
We're so grateful for your kind words! Look forward to seeing you again soon for more exceptional service.
I Agront
2025.01.01
My wife had had work done and they would not let her leave cuz it was dangerous and explain to us that it might have been a recall part and it was and they were nice enough to replace it for us I think that's good customer service it would not let my wife drive that way cuz it was dangerous and I'm appreciative oh yeah I do got to say and they didn't do their original work I wish I would have gone there first LOL
Thank you for sharing your experience, I'm glad we were able to address the issue with the recall part and ensure your wife's safety. We appreciate your kind words and hope to serve you again in the future.
Aquibc Dada
2025.01.01
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Mark Graber
2024.12.31
I was caught in an awkward situation. Three broken lugs with a wheel about to fall off. Hiller Automotive referred me to very reasonable towing and fixed the vehicle promptly. I’m up and running without stress. Thank you for a job well done quickly.
Thank you, Mark, for your kind words! We're glad to hear that Hiller Automotive's referral and our quick service got you back on the road without stress.
Randy Wolfe
2024.12.30
Oil change and tire rotation. Quick and easy. Great job!! Love the text when done feature!
Thank you, Randy, for your kind words! We're glad you found the oil change and tire rotation quick and easy, and we appreciate your feedback on the text feature.
Buretto Būsu
2024.12.29
I've used Hiller in Peoria for multiple jobs on my '94 Ford F150 and bad results each time. Water pump replacement and they used gasket maker instead of proper gasket. Had to take it back. Asked for a new oil pan gasket.. they sold me on a new pan (I'm guessing because they destroyed the old one getting it out). Got it back and it was still leaking. I complained, they said the new pan was potentially warped (most likely from the "mechanic" not tourqeing it correctly). That was a couple years ago and its still leaking. After some inspection, I found they had apparently broke a pan bolt in the process and replaced it with a 13mm bolt that was the incorrect size, pitch and length. I made a new bolt.. Hopefully it works. Finally, the last job I had done was tp replace the cross and bearings in the drive shaft. Hiller installed cheap unsealed crosses made in China that were not anywhere comparable to the original. Final thoughts.. watch out for their snakey ways. I, for one, will not be using their services from now on.
Brian Scobee
2024.12.28
I’ve been taking my vehicles to Hillers for about 10 years. They always do a fantastic job, at a great price, and they get me back on the road within the stated time frame. All around 5 star service!!
Thank you, Brian, for your continued trust in us over the past 10 years! We're so glad to hear you appreciate our service and pricing. We look forward to keeping you on the road!
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Diana Hegwood
2024.12.26
Hiller always gives me good service, a fair price, and quality work.
Diana, we're grateful for your kind words and trust in our services! Your satisfaction is our priority.
Fred Morgan
2024.12.23
Fast service, courteous staff.
Thank you, Fred, for your kind words about our fast service and courteous staff; we appreciate your support!
Emily Cummings
2024.12.23
Thank you so much, Emily, for the 5-star rating; we truly appreciate your support!