Hillside Oil Heating & Cooling

www.hillsidehvac.com

Hillside Oil Heating & Cooling Reviews

EXCELLENT rating
4.9
324 reviews Verified
Hillside Oil Heating & Cooling
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Reviews ( 314 ) 4.9

Linda Peng
Linda Peng
2024.11.16
I've been the customer of Hillside Oil Heating &Cooling for over 12 years. John and other technicians are all very nice, patient and profession.
Reply from Hillside Oil Heating & Cooling 2024.11.16
Linda, thank you so much for your wonderful review. We strive for excellent service, and we're so glad to know that you appreciate our team. Thank you for being a loyal customer and a part of the Hillside family. We look forward to serving you for years to come!
Sara Brandon
Sara Brandon
2024.10.25
After having already spent close to $1500 on service repairs for our furnace through a different company over the past few weeks and it still not working, my husband and I decided to call Hillside in hopes that they could determine the issue. Service rep Tom came and was able to get it back up and running in very little time at a reasonable price. We let Tom know what was already done to the furnace over the last few weeks by the other company and he was able to get to the root of the problem fairly quickly. He was great with explaining to us why the furnace was not working and what was done wrong by the previous company. Because of his years of expertise, he made us feel confident that our furnace was in the right hands. It is now up and running before the weather really starts getting cold! In addition, the office staff was very friendly and helpful from the very first call! We will definitely call on Hillside from now on for all of our HVAC needs!
Reply from Hillside Oil Heating & Cooling 2024.10.26
Sara, thank you so much for your 5 star review. We will be sure to let Tom know you are pleased with his service. As a local family owned business we take pride in what we do and we always strive to give the best service possible for our customers. Thanks again for giving us a chance and we hope we can help you in the future. Thanks Again! The Hillside Team.
Josh Lehman
Josh Lehman
2024.09.13
Reply from Hillside Oil Heating & Cooling 2024.09.13
Thank you so much for your wonderful 5-star review! As a small, family-owned business, your support means the world to us. We're thrilled to hear you had a great experience, and we look forward to serving you again soon! Bill
Joseph Pagano
Joseph Pagano
2024.08.25
This was my second major project with Hillside and I was not disappointed. Professional and courteous staff. Outstanding workmanship. Highly recommended.
Reply from Hillside Oil Heating & Cooling 2024.08.27
Hi Mr Pagaon, Thank you so much for your kind words and for taking the time to leave us a review! We’re thrilled to hear that you’re happy with your HVAC installation. Our team works hard to ensure every job is done right, so it’s fantastic to know our efforts are appreciated. If you have any questions or need further assistance, please don’t hesitate to reach out. Thanks again for supporting our local business!
R S
R S
2024.07.26
Hillside recently installed our heatpump! Jerry was so informative. He explained rebates, tax incentives and financing. The cost was competitive. The install went well and both technicians were professional.
Reply from Hillside Oil Heating & Cooling 2024.07.30
Thank you so much for your kind review and choosing us to provide service to your home. At Hillside we try to prioritize old school values like customer service and quality and we're glad that it shows. We appreciate your support and look forward to helping you in the future.
Wendy Lewis
Wendy Lewis
2024.07.25
recommends
My technician, Michael Fields II, assures me that all is well with my systems. I trust his assessment so feel confident that we will stay cool this summer and be warm this winter. He was polite, friendly, considerate, and EXTREEMLY popular with my pets. Bodhi and Baxter, one of the 2 dogs and one of the 2 cats, were very happy to follow him everywhere in the house. All 4 pets waited for him each time he went outside and made sure to get pets upon his return. I love that Michael came back this year and continues to take care of my systems as his father did before him. Very cool! Many thanks, and the crew looks forward to his return!
Emilee De Angelo
Emilee De Angelo
2024.07.08
recommends
They have always fixed my problems, even when no fault of their own (manufacturer issue.) Most of the workers who have came to my home have been beyond friendly and personable, which is always a huge plus. Everyone I've spoken to on the phone has also been absolutely a pleasure to talk to as well. Great company, glad I picked them. 😊
Mary Imperatore
Mary Imperatore
2024.07.03
Tom arrived on time and did a very thorough inspection.
Reply from Hillside Oil Heating & Cooling 2019.05.31
Ms Imperatore - Thank you so much for the 5 star review and the kind words. We completely agree, Joe is a huge asset to Hillside. He started here as a heating oil delivery driver and has worked his way into our HVAC department. I hope you know how much this review is appreciated by all of us at Hillside, and just how much they help a small business like ours! Have a great summer. -Jim Sellers
Tim Sherman
Tim Sherman
2024.06.20
Knowledgeable people that enjoy their job.
Reply from Hillside Oil Heating & Cooling 2024.06.20
Hello Mr Sherman, thanks so much for the kind words and 5 start review. We appreciated your continued support. Our great customers make it so easy to be nice!
aldo Romagnoli
aldo Romagnoli
2024.06.20
Great people to do business with.
Reply from Hillside Oil Heating & Cooling 2024.06.20
Thank you so much for your kind review. We appreciate your support of local business. It is customers like you that continue to inspire us to be the best we can.
Joseph Roach
Joseph Roach
2024.05.23
We have been Hillside customers for over 15 years. In our old house, they supplied oil and maintained our heating and cooling systems. They have always been great! When we replaced the oil heater in our old house, they gave us a price thousands less than the competition. Our new house has gas heat, but we have Hillside come out for maintenance of all our HVAC equipment. I am very happy to commend Hillside for their excellent service and recommend them highly!
Reply from Hillside Oil Heating & Cooling 2024.05.23
Joseph, thanks so much for your kind words. We always strive to be fair with our pricing and to provide great service to our customers. And as a third-generation family owned business, reviews like yours mean the world to us. We're honored to have you as a part of the Hillside family, and look forward to serving you for years to come!
Catherine Kempista
Catherine Kempista
2024.05.14
Hillside is a fantastic company! Every time we call for service, they are able to get their technician to our house the same day. The office staff is super kind over the phone, and Tom, our technician, is the best. Highly recommend!
Reply from Hillside Oil Heating & Cooling 2024.05.16
Hello Mrs Kempista, Thank you so much for the kind review. We are a local family owned business and we try and treat all our customers like family. We appreciate your kind words and will pass your appreciation on to Tom as well!
Paula Fuller
Paula Fuller
2024.05.13
Reply from Hillside Oil Heating & Cooling 2024.05.15
Hi Mrs Fuller, Thank you so much for your 5 start review. We really appreciate your support of local family owned business.
Melissa Anne
Melissa Anne
2024.04.29
Hillside installed our heater and air conditioner about 10 years ago; they have maintained it since. I have never had a bad experience with Hillside. They are trustworthy, honest, reliable and reasonably priced.
Reply from Hillside Oil Heating & Cooling 2024.04.29
Melissa, thank you so much for the kind review! We always strive to take great care of our customers and we're so glad you appreciate our team's commitment to great service. We appreciate your business over the years, and thanks being a long-time part of the Hillside family!
James Baldus
James Baldus
2024.03.21
Reply from Hillside Oil Heating & Cooling 2024.03.21
We truly appreciate you taking time to leave us a review! Your five star rating mean a lot to us, and ensuring excellent service remains our top priority. We're eager to continue serving you and keeping you comfy all year long!
Chip Bowers
Chip Bowers
2024.03.14
Had a Mitsubishi split system fail in a bad electrical storm, and worked with multiple other HVAC repair technicians for over 2 months. Invested money for parts with one tech who spent a day installing them and still no heat or resolution. Insurance would have paid to replace the whole unit if needed, but companies I worked with didn’t have time to help. Eventually I called Mitsubishi and was referred to Hillside. They had a tech named Justin come out the same day. Within an hour he had the problem identified and corrected. I couldn’t have been more pleased with the professionalism and knowledge Justin demonstrated during the service, best of all the rate was very fair for the time spent, and the honesty was reassuring. I won’t hesitate to use or refer this company in the future, thanks again Justin and staff.
Reply from Hillside Oil Heating & Cooling 2024.03.14
Chip, than you so much for the kind review. We’re so glad we were able to help get your system back up and running quickly. Welcome to the Hillside family. We appreciate you choosing us and look forward to helping you again in the future!
Kristie
Kristie
2024.03.01
Excellent customer service and the techs are so nice to work with.
Reply from Hillside Oil Heating & Cooling 2024.03.01
Thank you so much for taking time out of your day to give us a great review, and thank you for supporting local business. We will be sure to pass your appreciation on the the service team. Have a great day!
Justin Igoe
Justin Igoe
2024.02.21
Sherry had an attitude and just hung up after I said thank you. We'll see how the delivery goes.
Reply from Hillside Oil Heating & Cooling 2024.02.21
Justin, thank you for choosing Hillside for your oil needs. Our sincere apologies that you had an unpleasant experience when you called in. We always strive for excellent customer service and we apologize that we missed the mark in this case. You had requested a text-based notification after your oil delivery, which is not a service we currently offer. We pride ourselves on hands-on attention to our customers needs and requests and it was on that basis that Sheri offered a solution to call you personally on the day of the delivery. When it became clear that solution didn’t work for you and there we no other solutions to satisfy your request, Sheri scheduled your delivery and the call ended. It was not her intent to leave you with the impression that she hung up - she believed that the call was complete. Your oil delivery will definitely proceed as scheduled. Again, our apologies for any misunderstanding. If you have any follow-up concerns, please feel free to call and ask for me personally in the future. My name is Billy and I will be glad to help. Thanks again for being a valued customer of Hillside.
Carrie Stesen
Carrie Stesen
2024.02.19
Reply from Hillside Oil Heating & Cooling 2024.02.19
Thanks Ms. Stesen for the 5 stars! We appreciate that you took the time time to leave us a review. That means the world to us. Thank you, Hillside Oil Heating & Cooling
Mary Linn
Mary Linn
2024.01.11
Looooovveee Hillside....been there for 43 years or us ,& Justin is Great!!!!!! I can ALWAYS ALWAYS count on them for anything!!!!
Reply from Hillside Oil Heating & Cooling 2024.01.11
and we love you guys! thanks for everything over the years! -jimmy Sending you a big Hillside hug! 🌟 Wow, 43 years! Your connection with Hillside and kind words about Justin truly warm our hearts. We're honored to be a part of your life. Your trust means the world to us, and we're committed to keeping you comfy while providing the best customer service possible. Here's to countless more years of friendship! With gratitude, The Hillside Team 💚✨