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Reviews ( 100 )
2024.04.20
2024.04.20
| Singapore
John
Had a good experience with John as my iphone 15pro max motherboard was damaged and wasn’t able to work my phone last min as my data all was in there. I approached John to do data recovery services and his advice was to do the cloning process. Which I did and 99 percent all of my data was transferred to the new device and it was a pleasant n fast experience as John was quick to do the data recovery even though he was ill and still manage to get the job done. Nothing was missing from my phone and everything was up n running and he even offered to help if there r any issues in the future or advises. Please do approach John as he’s a professional individual and get things done asap for us all. :) thank you to John now I have my phone all sorted out and worries free! Thank you John! :)
Date of experience: 19 April, 2024
Date of experience: 19 April, 2024
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Xx Lim
2023.11.09
Thank you for helping to solve my IT issues!
Olivia Vaz
2023.10.27
John was a real godsend at a very critical time.
Just as I was to start a new project my computer crashed and not only was the computer in need of immediate replacement with all the apps I use, but my valuable data had to be recovered. He worked day and night to find me a short term solution to start my project, as he works on the larger issues with the MVNE recovery. He is pleasant and knowledgeable and spares no effort to solve problems. I am deeply grateful for his attention to my need and would highly recommend him to anyone in a tight technical bind.
Amrita Philips
2023.10.26
ICS definitely has the best customer service! We called John for an urgent battery replacement at 4 in the evening and we had the laptop back with us the same night!
John was super responsive and extremely prompt and professional! Couldn’t recommend ICS enough for any assistance with computer issues!
WY
2023.10.19
Thanks John for quick respond, everything goes smooth when repairing my HDD
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MNQ
2023.10.19
John help me to do data recovery for my SD Card, very reliable good and fast service.
Najibah Asraf
2023.10.11
John handled my I.T. Queries very professionally and was able to resolve them with the utmost ease. His service was of a timely need and would definitely recommend to those who need their I.T. obligations to be handled.
Maya Umairah
2023.10.11
Service was really good. John was quick in responding and very efficient. LCD needed replacement and they were able to fix it in less than a day
Muhammad Hambali
2023.10.11
Just send my laptop today and received it in a hour. Fast and effiecient service. Would recommend others to come and service their laptop here .
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Charles Champion
2023.10.05
Extremely delighted with the personalized service provided by John of ICS - it was effective, efficient and fast, totally professional. The cost was reasonable and John's customer demeanour was exceptional. Kudos.
Emmanuel Isaac
2023.08.19
Overall very fast and professional service by John. Took time do diagnose the computer to find out what the issue was and updated accordingly. Advised us on what steps to take to solve overheating and sudden crashing issues. Laptop was collected in the afternoon and returned in the evening. Very hassle free and communication was good. Thank you
Shobana Venkat
2023.07.12
Huge scam, held my 1Tb drive hostage asking for 10k-50k sgd and threatened data loss if I wanted to pick up my hardrive without paying these scammer fees.
Complex hardware recovery should be 700-1500 sgd and quoted fully before any recovery is initiated. Software recovery is a few hundred dollars.
Scariest experience 😢
2023.07.12
2023.07.12
| Singapore
Biggest Scam Ever
When my hardrive failed and i needed a data recovery service i found ICS, my contact point was John. He effectively held my harddrive hostage, and quoted 10K-50K SGD for a data recovery. Note that even in the most complex case this should not exceed 2K. When i tried to get my hardrive back, he threatened full data loss. It was the most unpleasant experience I have had.
Please note that all data recovery should be assessed and quoted before undertaking the actual recovery and that the price point for even a hardware failure related recovery is around 1000sgd for 1Tb, and much less for a software failure
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Shamin Golbarg
2023.05.30
John was very helpful and tried to find the best solution to help me out with fixing my labtop the quickest and best way possible. I highly recommend this place and would use their services again in the future if needed.
Lucas Rose
2023.05.19
They did a wonderful job at a reasonable rate. I'm sure I must have annoyed them with my messages but they responded promptly and professionally each time. They diagnosed the issue my PC was having (dead MOBO) and replaced it with a new one.
I highly recommend their services.
Tarun Chainani
2023.04.20
They promise to fix your problems, but when things get awry, they ghost you.. I would not use this company. They give your short term solutions but do not fix your problem
KJ Bostrom
2023.04.13
My initial review was 5 stars. John installed new motherboard in my laptop, but immediately I started having issues with the power through one usb port. John took the laptop back for 10 days and didn't fix it. He didn't even reply to messages for 4 days at one stage. Very disappointing and frustrating.
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Chen Jie
2023.03.23
John was very helpful and patient as he helped me troubleshoot my issue after the PC was returned to me.
Eddie Bingham
2023.03.23
Just a one star rating I'm afraid. Although John promised to update me re my HDD issue within 24 hours, it took over a week. But only after I chased him for an update. He also said that data recovery on the HDD would cost between $1500-$1800! I was shocked and he then asked me how much I wanted to pay - I wasn't expecting to negotiate. Then the next day he said he was sorry and the amount was $750 (not $1800). I told him I wanted to think about it (aka not do business with him) and that he needed to send the HDD to me. To get my HDD back took so much chasing it was incredibly frustrating. The only time he was timely on contacting me was when he wanted me to pay his $80 service fee. My advice, go somewhere more reliable with realistic affordable quotes and someone who responds to your messages and answers calls.
sridharan Naveen
2023.03.20
Engaged Intelligent Computer Services to set up my company domain and logo. John did a fantastic job and went the extra mile to make sure my company’s logo was outstanding and eye catchy. He is responsive at any time of the day and very cooperative. Most importantly he meets the client’s requirements.