Category Public & Local Services Funeral & Memorial Ivor Thomas Funerals
Ivor Thomas Funerals

www.ivorthomasfunerals.co.uk

Ivor Thomas Funerals Anmeldelser

EXCELLENT vurdering
4.9
78 reviews Verifisert
Ivor Thomas Funerals
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Anmeldelser ( 78 ) 4.9

Beth Harnden
Beth Harnden
2024.11.12
A seamless and professional experience from start to finish! Mark and his team gave my dad the send off we know he'd have wanted. With his sensitive and professional approach, Mark listened to and provided everything we asked for. Competitive on prices too! Thank you to Ivor Thomas Funerals for a beautiful funeral for my dad!!
Marie Nava
Marie Nava
2024.10.19
I would like to express my sincere thanks and gratitude to Mark and members of Ivor Thomas team on the way they dealt with the recent funeral of my beloved sister in law They acted with extreme professionalism,care and understanding and very accommodating as we changed our minds a few times,which allowed us time to grieve. The day went on very smoothly and all that Mark said it would be and more I recommend them without reservation. Maggie
Svar fra Ivor Thomas Funerals 2024.10.21
Hi Maggie, Thank you for giving us a review, it's much appreciated. Kind regards Mark & everyone at ITF
Josette Hermance
Josette Hermance
2024.10.19
My wife Diane Jewell passed away in September 2024. After reading several reviews from several funeral homes, my sisters and I opted for Ivor Thomas funeral directors and we are very happy that we chose them. Mark took us through available plans and discussed our requirements. Mark never once put us under pressure. Mark is a very dedicated professional who shows compassion and understanding. He guided us from the beginning till the very end. Mark accommodated our requests at all levels. Nothing was too much trouble. At a time when I was at my lowest, Mark was able to alleviate some of my anxieties. The funeral day ran smoothly and met our expectations. The service can only be described as bittersweet; it was sad and beautiful at the same time. My wife had a very deserved send off with Mark’s guidance. I will definitely recommend Ivor Thomas Funerals to family and friends.Thank you Mark and your team.
Svar fra Ivor Thomas Funerals 2024.10.21
Hi Diane, Thank you so much for your kind words, it really is appreciated. All the very best Mark & everyone at ITF
Susan Jones
Susan Jones
2024.10.08
Our heartfelt thanks go out to Ivor Thomas Funerals, especially Mark, who, from the first meeting with us, made us feel as comfortable as possible and guided us through the whole process with compassion and honesty. He listened carefully to our needs and made recommendations where appropriate, however was never pushy or salesy. The funeral service was beautiful thanks to all the details Mark arranged; the floral tribute was infinitely better than we could have imagined given our specific brief. On the day, Mark's professionalism and incredibly respectful demeanor brought a tear to our eyes. Thank you for all that you do.
M J
M J
2024.10.08
We would like to thank you for making such a difficult time so much easier for us. My husband died when we were on holiday abroad and without your guidance, empathy, compassion and attention to detail it all would have been an absolute nightmare. We will never forget your acts of kindness.
Anna-Marie McMahon
Anna-Marie McMahon
2024.08.03
We had a 5 star experience from start to finish from Mark and his team when organising my dad's funeral. They were happy to do as much or as little as we wanted. They were sensitive and supportive throughout. Mark gave excellent advice about the areas that we weren't sure about, but we never felt pressured to pay for anything we didn't want or need. He was very honest and upfront throughout the whole process. When there was a slight difficulty over dates with the burial ground, Mark went above and beyond to make sure to make sure that it all worked out with minimal inconvenience to the family. We would use them again should the need arise, highly recommend.
kim brown
kim brown
2024.07.07
Do not use these not a 24/7 service my dad passed away 1am by 4am still couldn't get hold of them had to find another funeral service. Shocking when we had already given his details
Svar fra Ivor Thomas Funerals 2024.07.08
We are so sorry, our phonelines went down over the weekend without us realising. The issue has now been fixed (and tested) this morning and we have worked with our telephony company to introduce a back up system as well to ensure that this never happens again. Again, we are so sorry for the additional stress and anxiety that this has caused. This is not good enough and far below the high standards that we hold ourselves.
Jean Berridge
Jean Berridge
2024.07.04
I read about Ivor Thomas Funerals in a newspaper article, when I read it was a local company, plus the fact they only did one service a day I was very impressed , ( having been to another funeral in which we were rushed through the whole service as they had another to attend to later) Mark whom my sister and I met to arrange our mothers Simple Cremation was a beam of light to us, he took care of us, as it’s quite traumatic losing a parent , he listened , gave us tissues as needed, and his advice, we also managed to laugh at some of the conversations we had with him, he was there for us 100%, the service and Simple Cremation were perfect for our needs and what we wanted for our mum We will always be thankful for the kindness and support we were given Thank you so much Mark and the Thomas Family🌈
Helen Di-Girolamo
Helen Di-Girolamo
2024.05.26
We can not speak highly enough of the service Mark and the team provided. Arranging a funeral when you are at the lowest point you possibly could be losing a loved one is the hardest thing. But Mark did make it easier for us, he took the time to talk to us to understand how we could personalise the service for our son. Nothing was too much trouble and the professionalism, personal care and compassion shown was outstanding. Thank you.
Svar fra Ivor Thomas Funerals 2024.06.10
Hi Helen, Thank you for your kind words regarding Mark and the team, which we will pass on to them. At Ivor Thomas Funerals, we pride ourselves on offering a high quality, personalised service with the professional standards and compassion to support you through a very difficult time and process. We're glad to hear that the team showed this professionalism, care and compassion in arranging the funeral. Best wishes, Ivor Thomas Funerals
Fran Thomason
Fran Thomason
2024.03.29
I cannot praise the Ivor Thomas team highly enough. It was a pleasure dealing with all the members of staff right the way through the process of arranging my mother's funeral and the burial of her ashes. Everyone has been extremely friendly, helpful and attentive. We could not have wished for a better service or lovelier people to deal with. This family firm comes with my highest recommendation. I feel we could not have chosen a better Funeral Director to use.
Gillian Sutherland
Gillian Sutherland
2024.03.26
I want to say a big thank you to Mark and the team at Ivor Thomas Funerals It is very sad when you loose someone close to you but the care, compassion and professionalism shown by them all made it much easier Everything was clearly explained and nothing was too much trouble. It made all the difference using a local family run company. Thank you from the bottom of my heart for all your support.
Lisa Jones
Lisa Jones
2024.03.20
We would just like to say a heartfelt thank you for your services and taking care of my Father. Such a wonderful team and very understanding. Would have no hesitation in recommending Ivor Thomas Funerals. Thanks again to you all
Verena L
Verena L
2024.02.13
Two things stand out for me: a dignified procession with the coffin, worthy of the royal guard, and we had good communication, even when we needed to clarify something. Well done!
Lesley Barker
Lesley Barker
2024.02.12
A heartfelt thank you to all at Ivor Thomas for making such a difficult time bearable. The professionalism of the whole team, their kindness, patience and understanding were second to none. They listened, guided and supported us through the whole process, ensuring our wonderful mum had the best ‘celebration of life’ that we could have wished for. Thank you also to Sue for the wonderful flowers.
Andrew Brown
Andrew Brown
2024.01.24
Outstanding seamless service at a difficult time I am so glad that I picked up the phone to contact Ivor Thomas Funerals. From initial contact to the conclusion of the funeral service, and subsequent administration matters, the service received from them was exemplary. It has been some years since I have had to arrange a funeral and I felt supported along every step of the way - each detail was explained and each choice illustrated in a very easy to understand way. For Mark Thomas and his amiable team it seemed that no request was too much. My deceased aunt had been living in a care home and Mark and his team took it on themselves to liaise with the home as I am residing overseas. They also contacted a minister to conduct the service and put me in touch with him to agree the order of service. I was also able to arrange directly with them floral tributes for my late aunt. The professionalism of the team at the funeral itself was very evident. All was absolutely stress free; as if I had been used to dealing with them a number of years. Ivor Thomas Funerals Ltd provide a superb professional service, but personable at the same time, at a very reasonable price. I cannot recommend them highly enough
Luke Herring
Luke Herring
2023.12.03
I've never had to arrange a funeral before and didn't know where to start but I couldn't recommend Ivor Thomas Funerals enough to anyone. I'd rang a few companies to research and get quotes. After speaking to Marc on the phone, he really put my mind at ease about the whole process and guided me through step by step how the service and buriel would be planned. I instantly felt trust in the company and most importantly, Marc and his team wanted to do what was best for our family. The whole team were really compassionate and understanding throughout every step of the way. I must have called the team around 30-40 times during the weeks leading to my father's funeral. There was never a silly question and I felt comfortable in asking about the finer details of the service, the small things that really matter to you and make a huge difference! Again, Marc and the team were always at hand to help plan the service even to the point of making some changes a couple of days before the service. No job was ever too big or ever too much hassle for the team. The priority was always to ensure that service was how we wanted it to be! The cost of the service was also extremely competitive and the team never once put any pressure on us to upgrade any aspect of the service! I cannot thank Ivor Thomas Funerals enough for the help and planning of my father's funeral! If, like me, you're unsure of where to start during this difficult time, don't hesitate to give this company a call! Thanks again to everyone at Ivor Thomas Funerals!
Jennyfer
Jennyfer
2023.09.11
The most wonderful funeral director who was extremely kind to my mum when she was struggling to plan my uncle’s Cardiff funeral from Essex. They couldn’t have been more kind, helpful, personable, professional (and good humoured). And they went above and beyond for us. Thanks so much.
Julie Ford
Julie Ford
2023.09.04
Excellent service from everyone at Ivor Thomas Funerals. They explained every aspect clearly including pricing, offered guidence with things we hadn't thought about and listened to our wishes. They also supplied the funeral flowers which were beautiful. They were empathetic, compassionate and patient with us throughout the whole process. I would highly recommend them
Sandi Burnett
Sandi Burnett
2023.08.29
Mark and his team were simply amazing. Nothing was too much trouble and his patience with our requests and organisation was over and above. They helped us every step along the way including assisting people who were lost on the way to the Crem! The service was exactly as we wanted and was a complete celebration of my dad's life and exactly as we wanted it to be. We can't thank him and his team enough.
Helen Taylor
Helen Taylor
2023.08.14
I can highly recommend Ivor Thomas Funerals for their recent exceptional support and assistance during a recent bereavement. Every member of the team we spoke to provided us with a high level of professionalism , steadfast care and guidance throughout the whole journey. I can highly recommend them, if you want the best service this is the place to go. Thank you all.