JJ's house

www.jjshouse.com

JJ's house Reviews

GOOD rating
3.7
3894 reviews Verified
JJ's house
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Reviews ( 4193 ) 3.7

Kennedy Zehr
Kennedy Zehr
2024.10.14
We chose JJs for bridesmaids dresses for the wide colour selection as we are doing six different colours together. The try before you buy option has been great and the quality and fit of the dresses has been true to the size chart and photos. Shipping has been quick and we are very happy with our choice of company for such an important part of our day!
Robyn Surdyke
Robyn Surdyke
2024.10.10
Dress came quickly. Well made, nice material, I will be having my bridesmaids order there dresses from you guys!!
Ariel Nelson
Ariel Nelson
2024.10.10
I am beyond upset for not only receiving an incorrectly made dress that I paid extra money to customize but also for being told that I inputted the measurements wrong and that the dress was made correctly. I customized a floor-length dress to fit my body proportions, but the system would not allow me to input a measurement of more than 50 inches for the hollow-to-floor measurement because the length of the dress was 61 inches. So I added that 5 extra inches of length to the measurements. However, I received a dress that only reached up to my ankles. Initially, I was told that I did not order a floor-length dress, and then I was told that the height "is not the dress length of customization." The dress that I received was 57 inches from the top of the dress to the bottom of the dress when I specified that I wanted an extra 5 inches added to the length of the dress. I was given a "gesture of goodwill" with a 10% discount applied to my next order....which I will not be using because I will never be buying anything from this company ever again. I have never been more disappointed in an online order purchase order before and I will not be recommending this company to anyone I know who needs a dress in the future. Instead, I will refer anyone I know to Azazie, where the height of the dress you see online is the height of the dress that you will receive.
Deborah W.
Deborah W.
2024.10.09
Verified
Beautiful fabric and very well made! Other than being a bit long, it is a beautiful dress and the floral embroidery is incredible!
Reply from JJ's house 2024.10.07
Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us. Thanks for choosing JJ's – it's a pleasure to have you as our valued customer!
Kate Smith
Kate Smith
2024.10.08
Perfect quality. Appreciate the custom fit and ability to choose different colors for the same model. Good value for money
Renee B.
Renee B.
2024.10.07
Verified
Almost perfect Shipment was on proper timing. Outfit was almost true to size, body was perfect except shoulders were a little big so had to be altered for me. Length was also long for me and had to be altered as well. Really loved outfit. Very happy overall
Reply from JJ's house 2024.09.29
Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us. Thanks for choosing JJ's – it's a pleasure to have you as our valued customer!
Julie H.
Julie H.
2024.10.04
Verified
Excellence and professionalism I purchased beautiful final sale dresses at jj house always had a wonderful shopping experience excellent customer service. I have been a customer for several years and would highly recommend jj house to my friends and family.
Reply from JJ's house 2024.09.24
Thank you for your positive feedback! We're thrilled to hear you've had a great shopping experience with us. Thanks for choosing JJ's – it's a pleasure to have you as our valued customer!
Marie-Josee Berube
Marie-Josee Berube
2024.09.30
Product arrive faster than expected. Good quality. Website easy to use.
Patricia A
Patricia A
2024.09.29
I started out looking for a dress to wear for a wedding and found it to be an exhausting experience. I was on my computer when I found this website. The prices seemed so reasonable I thought I would give them a try. I found three dresses that I fell in love with that looked great on the model so took a chance and ordered one of the dresses in the color smoky and used their measuring guide. To be honest I was a little nervous about what the quality of the dress would be like because of the price I paid. The dress arrived in 7 days. Holding my breath as I opened the bag it came in to my surprise the fit is perfect and the quality of the dress is wonderful. I love love love it. I tried it on and honestly still cannot believe how reasonably priced the dress is. I couldn't wait to show my friends. I ended up showing them the actual price I paid because no one would have believed it otherwise. I ended up ordering two more dresses from them and then decided to place an order for earrings and shoes. I haven't received the earings and shoes yet but when I do I will let you know about my experience. I am a person that never writes a review and a big skeptic at heart but realize there are many people like I am that is wondering about price and quality. There will be pictures taken and will be sure to upload a couple for you to see. Yes JJ'sHouse is in my computer as the only place I will be shopping for dresses. One thing I would like to express is making sure you use their measuring guide. I did and it's accurate.
Sheila Powers
Sheila Powers
2024.09.26
Excellent prices for very good quality dresses! I love that they have a try before you buy program! And they have all the accessories that you might need for your special day!
Jan Allen
Jan Allen
2024.09.25
It is so nice to have a bridal wear company online that has a system that allows people to try on dresses and return them without shelling out exorbitant amounts of money. I'm not sure what style dress I want, but as some getting remarried I know I don't want another dress I'll only wear once, so the try on and return policy let's me try beautiful dresses that are not your average wedding gown. That is something I wouldn't be able to do in my local bridal shop. How great is that?
Heather Smith
Heather Smith
2024.09.24
They were so helpful! I had do send back the first dress because it was a try it before you buy it that had a little bit of loose stitching. I received my new dress quickly, and it looks amazing!!
Myra Valdez
Myra Valdez
2024.09.24
I have purchased several formal dresses for various occassions online from JJ's House. I have been extremely satisfied with the process, the timely receipt and the quality for the value of each item. The dresses are comfortable and makde of nice quality fabric. The sizing guide feature makes it simple to measure one's body and confidently make a size selection for each garment. I highly recommend you trying this vendor to select your next special occassion dress. I also really like the 'try before you buy' option. On several occassions, we have just kept the dress and it it was a simple process. Returns have never been an issue as we've kept every dress! Compliments are always guaranteed when wearing a dress from JJ's House. Never have we been wearing the same dress as someone who buys from a local department store - that's always a nice feature - unique dresses for special occassions!!
Julia Hana
Julia Hana
2024.09.19
Love it I really love this dress, it's incredibly beautiful and the pearls really make you feel like a princess! It is perceived as perfecta in size. The color matches the picture perfectly. It is nicely sewn and is well made. Really recommend it
Diane Oakley
Diane Oakley
2024.09.18
I’m very happy with the quality of items I selected from JJ’s House. I’m also impressed with how quickly they respond to messages. I found the perfect mother of the bride dress and the excited to pick out shoes and other accessories next
Jeanine J
Jeanine J
2024.09.17
I went by the size they recommended which turned out to be too large for. I wanted to exchange for a different size but they said they do not do exchanges and I found that strange as they have a try on before you buy option. It did take a bit for me to be able to try it on as Im disabled and require full assistance to try anything on. This made me go over the 14 day return policy which I didnt know because all the paperwork in the packaging was in a different language. I reached out to explain all of this to them and they couldnt have cared less. I will never order through them again and Ill make sure all friends and family know not to as well.
Rozelle R.
Rozelle R.
2024.09.17
Verified
Fraudulent invoicing Declared value invoice was $18. Dress cost $180. Resulted in $200 customs fine I had to pay to get dress released from customs. Absolutely no reply from JJsHouse for 3 days on this. Either major fraud or honest mistake? EDIT: JJsHouse replied on my mail and promised to refund penalty.
Reply from JJ's house 2024.09.08
Thank you for taking the time to leave us a review. Unfortunately, we failed to identify your order information. Contacting our customer service team timely(within 14 days of delivery) is highly appreciated if our customers have any issues pertaining to their orders or services. Please utilize the appropriate channels on our website to resolve your concern. We appreciate your understanding in this matter.
Thelma M.
Thelma M.
2024.09.13
Verified
An Elegant Taupe Color 3 piece Pant Set I love this pant set. The color is a true Taupe color with a sleeveless lace top, a sheer jacket with lace and pants. This will be perfect to wear with gold or silver shoes and accessories. The fabric is a good weight and will be comfortable to wear. Can't wait till my next cruise to take it with me. JJ'S keep up the good work. This was on a special but makes it even more special.
Reply from JJ's house 2024.09.05
Dear customer, we cannot be more grateful for you taking the time to write such a detailed review here. As a professional online shop, we always spare no effort to satisfy our customers. Support from customers like you helps our business grow and evolve. Thanks so much for your order.
Keely M.
Keely M.
2024.09.12
Verified
Quality dresses, quick shipping and easy returns I tried on a few dresses a couple of times and getting them was quick and easy. The quality of all of them were excellent and returning them was just as easy. I found the perfect dress for my son's wedding in march2025 and even told the mother of the bride and she will be trying some on herself. Very pleased with JJ's!
Reply from JJ's house 2024.09.02
Dear customer, we cannot be more grateful for you taking the time to write such a detailed review here. As a professional online shop, we always spare no effort to satisfy our customers. Support from customers like you helps our business grow and evolve. Thanks so much for your order.
Vicki Unkrich
Vicki Unkrich
2024.09.12
I purchased my MOB dress on this site. Dresses were gorgeous, well made, and reasonably priced. The Try-On option was crucial to my success as I tried on multiple options to see how they fit my body. I recommend the custom sizing option when you do find the right one. The price to add on custom sizing will save hundreds on alteration costs!!