Rich Lear

www.kingiescastles.co.uk

Rich Lear Reviews

EXCELLENT rating
4.9
321 reviews Verified
Rich Lear
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Reviews ( 321 ) 4.9

Arlene Edwards
Arlene Edwards
2024.10.13
Excellent customer service castle was clean and well maintained to high professional standard. Children thoroughly enjoyed themselves bouncing away. Highly recommended
Alexia CJ
Alexia CJ
2024.10.07
I have been using this company for years. They always drop off and collect on time. They have never ever cancelled on me. 100% recommend!!
Gina Scantlebury
Gina Scantlebury
2024.10.06
From making the booking online to the day of delivery everything was completely seamless. The website gives you the option to check availability and then to book with a deposit plus add on additional items to your order. The bouncy castle I booked was the perfect size for the venue and it was delivered promptly at the agreed arrival time. The gentleman that arrived with the bouncy castle was very friendly and helpful and provided great service. I had ordered scramble bugs in addition to the bouncy castle with slide but there had been an issue with them the day prior so I was given an alternative which were the Didi cars and they were a big hit at the party. The items were also collected at the agreed time after the party had finished and overall it was a great experience. Would definitely book with Kingies Castle again and highly recommend them!
Shug Maov
Shug Maov
2024.10.06
We have been using Kingies for a number of years and wouldn't ever consider using another company. Easy to book and great service. Our friends and family only use Kingies as well, which shows how reliable they are. Highly recommended!
Daniel Wells
Daniel Wells
2024.10.06
Ordered a castle from these guys the night before I needed it .my son was so happy ! Great service thank you
Reply from Rich Lear 2024.10.06
Hi thanks for the review , we look forward to forward to you next book Many thanks kingies castle team
Sher's Amour
Sher's Amour
2024.10.01
FANTASTIC!! Amazing service and quality equipment.. The didi cars were a hit with the kids I wish I had hired more than 4 and the bouncy castle they loved.
Reply from Rich Lear 2024.10.01
Thanks for the review, we look forward to your next booking Many thanks rich
Anisa Henidy
Anisa Henidy
2024.09.17
Fantastic service. Rich was efficient and a very nice man. Really happy I found a reliable bouncy castle service and will defo be using again. Rich allowed us to make our parties magical and we are so thankful.
Reply from Rich Lear 2024.10.01
Hi Anisa Thanks for the review , we look forward to you next booking
Andrew Boyle
Andrew Boyle
2024.09.16
Rich was quick, polite, professional and bang on time! Highly recommend!!
Reply from Rich Lear 2024.09.16
Hi Andrew We are glad all went well , we look forward to your next booking , thanks for the review Many thanks rich Kingies castles Ltd
Chris Steer
Chris Steer
2024.09.16
Absolutely fantastic and would highly recommend
Reply from Rich Lear 2024.09.16
Hi Chris , thanks for the review we look forward to your future bookings Many thanks rich Kingies castles Ltd
Karen Westerby
Karen Westerby
2024.09.02
Excellent service and always there to help have used a few times and will keep using
Reply from Rich Lear 2024.09.16
Hi Karen Thanks for your review We look forward to your next booking Many thanks rich Kingies castles Ltd
Sharon Shamir
Sharon Shamir
2024.08.16
They cancelled a friend's booking (17 August, SE4 postcode) less than 24 hours before the party day. Just awful. Be aware, their staffing is ropey and unreliable so you too may be a victim of their "terms and conditions" if you're unlucky, with all the stress that brings. Find any other alternative rather than relying on this unprofessional outfit.
Reply from Rich Lear 2024.08.16
Hi Sharon Thanks for your review, unfortunately we had to cancel this booking due to staff shortages, we did inform your friend of this as soon as we was made aware we have issued a full refund for this booking. Your friend( the customer ) when booking online would have had to read and our terms and conditions and also sign them. By signing our terms and conditions your friend has agreed to out terms of business. As for your commitment regarding my company being an unprofessional outfit? We acted in a professional manor and contacted your friend as soon as we were aware that there was a issue with this booking Many thanks kingies castles Ltd
James Bishton
James Bishton
2024.08.16
We booked a bouncy castle for my son's birthday party months in advance. Kingies cancelled the booking the day before the party claiming staff shortages
Reply from Rich Lear 2024.08.16
Hi James Thanks for your review , unfortunately we have had to cancel your booking due to being short staff for the weekend of the 17/08/24 We informed you as soon as we were aware of situation , we did not want keep the castle booked for delivery and not be able to get to your hall hire at your request times , please note you have signed our terms and conditions which clearly states that we can cancel a booking at any notice , we have issue a full refund for your deposit you had paid online , we are sorry that we were unable to accommodate your request for a bouncy castle at the time Many thanks kingies castles Ltd
Ayesha Ahmad
Ayesha Ahmad
2024.08.11
Amazing service from Rich, lovely man dropped the bouncy castle off earlier then expected which helped me set up and then left the castle over night so the kids had extra time for no extra cost, Brilliant service and would recommend to everyone! Very reasonably prices as well.
Reece Harrington
Reece Harrington
2024.07.31
Ammaarah Miller
Ammaarah Miller
2024.06.16
Excellent service! They were very reliable and arrived exactly on time - were also very helpful and understanding regarding a difficult situation that arose. Great communication and quick set up/tidy up too! The bouncy castle itself was great and made the children so happy. I couldn’t be more impressed and will definitely recommend them and reuse again in future!
Leonie Williams
Leonie Williams
2024.05.28
Great communication with rich, very polite, friendly, had many different themed bouncy castles and recommended suitable sized bouncy castle for the area you need it. Would recommend definitely use the company again.
sharmela sathiagnanam
sharmela sathiagnanam
2024.05.21
Brilliant communication, on time delivery and set up, just great service all around and nothing to fault. Will definitely use again :)
Faith N
Faith N
2024.05.12
Great service and the children loved the bouncy castle! I'll definitely use Kingies again.
Kirun Patel
Kirun Patel
2024.04.25
Kingsies castles were absolutely amazing. Their gladiator duel was a hit with the adults and kids at my husband's 40th birthday party in my garden. They accommodated in terms of delivery times to help me keep the garden party a surprise and also kindly rebooked the booking according to what was discussed on the phone as opposed to what I accidentally put down on the booking form. I had rented other garden party games from a rival company who were not as understanding. Kingsies have definitely got customers for life. Could not fault them from start to finish Thanks Rich :)
Kani V
Kani V
2024.04.17
Ordered from Kingies for my twins birthday. Excellent service and price, delivered on time. The kids (and adults) loved it. Thank you so much.
Reply from Rich Lear 2024.04.17
Hi kani Thanks for your review Many thanks rich Kingies castles Ltd