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Reviews ( 372 )
Toby K
2024.12.19
Amazing service right from the get-go and then throughout the whole process. Couldn’t be happier!
From the moment Phil arrived to provide a quote; I knew I was onto a good thing. Phil was professional, personable and extremely knowledgeable. And just a really nice bloke! He couldn’t do enough to assist and even helped out with silly questions a couple of times when I wasn’t sure who to ask.
Then George came out to take final measurements and what a pleasure he was to have onsite. Polite. Helpful. And really particular about making sure we got what we wanted.
From there it was on to Karen for payments and install booking. Karen was wonderful. Super helpful. Lovely sense of humour and helped shuffle a couple of dates so that we could get our security grill door in before Christmas. And check out the result! We just love it.
Exceptional service and old fashioned values are getting harder and harder to find and so I cannot recommend Kings Security Doors highly enough for their service and credit to the owners for hiring and training such great service-focused employees.
Thank you Phil, George and Karen. Your exceptional service was very much appreciated.
Thank you so much for your glowing review Toby, We’re thrilled to hear about your positive experience with our team, from Phil’s initial visit to George’s measurements and Karen’s assistance scheduling. It’s wonderful to know that you felt supported and valued throughout the entire process. Your satisfaction means the world to us and we’re delighted to that you love your new security door. We truly appreciate your review and look forward to serving you again in the future!
Carina Rivera
2024.12.17
Communicated well and promptly. The initial measurement was incorrect and they thus had to return to fix the problem. The installation was quicker than the expected timeframe given to us which was great! And their prices and quality of products is very competitive from our research… definite value for money! Thank you.
Thank you for your review and kind words Carina, unfortunately ever now and then there is a human error as everything is custom made and we have the issue rectified straightaway,
Where so glad you’re happy with our products and service though!
Thanks again!
stehey10
2024.12.16
Great - really helpful with the organisation and a fast, simple installation. Really happy with the result.
Thank you so much for your review!
Karlene Lewis
2024.12.13
From quoting to the finished job - everything was streamlined and efficient and the team friendly, helpful and courteous.
Very happy with the finished produce - it fits like a glove and operates smoothly.
3rd time using King Security Doors - very happy customers.
Thank you for your kind words and repeat business Karlene, we really appreciate it.
BARRY MELAMET
2024.12.11
Great communication and easy to deal with.
Thank you for your review Barry.
Francis Liew
2024.12.11
Great installation work and workmanship of doors. Prompt after sales service provided is key to the professionalism of this company.
Thank you so much for the great review Francis!
Sam Leotta
2024.12.10
Very happy with the service and the product!!
Thanks for leaving a nice review Sam!
Gayle Walker
2024.12.10
Great service, and professional installation in a timely manner. Great looking door! Cannot think of anything that could have been done better.
Thank you so much for your wonderful review Gayle and we’re glad you’re happy with your new door.
Christopher Kolkman
2024.12.10
Extremely satisfied with my security gate. Fabrication, delivery and install all went very smooth. I managed to get it in black, which gives it a very sleek look. Not the cheapest investment, but worth the peace of mind.
Thank you Christopher for leaving a great review and we’re pleased you’re happy with your new Gate.
Annabel Travers
2024.12.08
Thank you for the 5 star rating Annabel.
Carnesha Tzoudas
2024.12.06
It was a real pleasure dealing with Kings from beginning to end. As a body corporate committee for a three level apartment block, we can honestly say that the whole process in having a safety security grill manufactured for a recent foyer window install ,was absolutely seamless. Fantastic service, product and price!
Thank you for your kind words and wonderful review Carnesha, we really appreciate it!
Thanks again.
Marion Newman
2024.12.04
Great service from initial consultation, office communication and then fitter. Would highly recommend this company.
Thank you Marion for leaving a nice review, we really appreciate it!
Kenny Cheng
2024.12.04
Had my windows and doors installed recently. Picked Branston style for all and looks great.
Good service provided from the quote, accurate measurement, customised manufacturing, and final install.
Note: They aren’t the cheapest but you definitely get what you pay for in quality and service.
We really appreciate your feedback Kenny, your doors and grilles look fantastic!
Thank you so much for the great review!
Nathan M
2024.12.04
Fantastic service, quality product, brilliant timing! Friendly professional staff ready and willing to help us get our project completed on time and on spec.
Thanks so much for awesome review Nathan, I’ll be sure to pass on your feedback the rest of the team,
Thanks again!
Esther Mitchell
2024.12.04
A very professional approach from quoting through to installation. The team at Kings kept me informed right the way through. Our new security door has given our home a lift. Can highly recommend Kings. Why are you reading this review - get on the phone and call them.
We really appreciate your feedback Esther and thank you so much for the great review!
Jasmine Lotus
2024.12.03
Excellent professional and timely service
On 14 November 2024, Kings security installed a security screen door on my balcony as well as my kitchen window .
From start to finish everything was done on time - right from a personal inspection and quote by David to follow up through work orders, timely communication by Karen and actual installation by George.
David even personally followed up after installation.
I would whole heartedly recommend Kings Security to anyone wishing to install doors and windows
Thank you so much for your kind words Jasmine and for leaving such a wonderful review, I’ll be sure to pass this on to my whole team.
Thanks again!
Alison Galloway
2024.11.29
Very happy with my new Kings screen door. Customer service, quality, and price all excellent. Whole process was seamless.
Thank you for leaving a review Alison we really appreciate your feedback!
Paul Sandral
2024.11.29
Kings Security response when I call for a quote was prompt.
The rep who did the quote/measuring was friendly & helpful.
Very happy with end product. Would highly recommend
Thank you for feedback Paul and we’re so glad you’re happy with our product and service,
Thanks again!
nick kara
2024.11.29
I found the team at Kings to be freindly, reliable and efficient. Their security doors are also quite smart looking.
Thank you so much for your feedback and kind words Nick, we really appreciate it!
Susan Rosa
2024.11.29
The most professional and lovely people to deal with.
I would never use anyone other than Kings Security Doors
Thank you so much for your kind words Sue!