KYU NYC

www.kyurestaurants.com

KYU NYC التقييمات

تصنيف جيد
4.1
325 reviews تم التحقق
KYU NYC
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التقييمات ( 325 ) 4.1

Alexander Csorba
Alexander Csorba
2024.12.19
KYU NYC was an excellent experience. We popped in for drinks and dessert. The whole restaurant is beautiful and the ambience is great. It has a small entrance but opens up in the main dining area. There is a good amount of decoration and plants that make it feel more open. The drinks were solid and the cinnamon roll was excellent!
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Saddmun Ahsan
Saddmun Ahsan
2024.12.11
Pricy but I thought some of the dishes + certainly the atmosphere was worth it! Came here with some friends and the standout dish for me was the burrata (by far - a must get), the hamachi crudo, and the sweet potato (insane!). Other dishes that were also good included the filet mignon. Overall, solid place. Larger space inside than previously imagined! Will be back for those specific dishes!
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الرد من KYU NYC 2024.12.17
Hi Saddmun, we appreciate your wonderful feedback! It's great to hear that you enjoyed the burrata, hamachi crudo, and sweet potato. We're glad the atmosphere and larger space exceeded your expectations. We can't wait to welcome you back for more of your favorite dishes! Thank you for choosing KYU NYC!
Ruby F
Ruby F
2024.11.27
Cute place for a night out. Ambiance was dark, cozy and the bar was aesthetic. The food was amazing. We ordered the crispy tuna rice, crispy fried chicken, beef short rib and Japanese sweet potato. The crispy tuna rice had the perfect amount of crisp and melting tuna. The beef short rib was tender, well seasoned and fell off the bone good! The Japanese sweet potato had a good butter to cheese ratio and melts in your mouth. The crispy fried chicken was a bit too crispy and didnt have much meat. The drinks were also amazing and unique. Service was a bit slow since it got busy after we got seated
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الرد من KYU NYC 2024.12.03
Hi Ruby, thank you for the wonderful review! We’re delighted to hear you enjoyed the cozy ambiance and the food, especially the tuna rice and beef short rib. We appreciate your feedback about the crispy fried chicken and service speed, and we’ll be looking into both to enhance our guests' experiences. We can’t wait to welcome you back soon for another night out!
michael mcconico
michael mcconico
2024.11.24
This was the second time we’ve been to Kyu (the first at their Las Vegas location). The food was equally as good as the first visit. The service was exceptional, especially our primary server Junior. Highly recommended.
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الرد من KYU NYC 2024.11.26
Hi Michael, thank you for your fantastic review! We're delighted to hear that your experience at our NYC location met your expectations after your visit to Las Vegas. We'll be sure to pass on your compliments to Junior. We can’t wait to welcome you back for more vibrant flavors and exceptional service!
Viviane Tran
Viviane Tran
2024.11.19
The food was super delicious, the portions were very generous and the setting was very nice and beautiful! We initially booked for 13 and the restaurant accepted to accommodate 4 more of our people who showed up unexpectedly. Our waitress Natalia was very professional, friendly and did a great job handling our party of 17 people on her own! We were disappointed by the general manager who really demonstrated poor sense of business and hospitality. We were a party of 17 and were short of not even 2 dollars per person in our minimum spend a la carte. We were so full after ordering cocktails, bottles of wine, multiple courses per person, deserts, coffee, tea, desert wine and we still didn’t meet the min spend of 125 per person. The GM told us we didn’t choose the fixed menu which would have helped since it had smaller portions for 125 dollars (makes no sense it basically means it’s a rip off since you can get so much more a la carte…). When we asked to order to go food to meet our min spend the kitchen was closed and we could only get dessert. There were 3 different things we wanted to order that were not available throughout the night. We didn’t make a big deal out of it. When the GM refused to waive the 30 dollars that we were missing on our total bill to meet the minimum spend, stating it was a corporation with rules, it didn’t seem to be the right business response…. Our bill would have been roughly 2770 dollars instead of 2800 dollars on a Sunday night where the restaurant was almost empty.
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الرد من KYU NYC 2024.11.19
Hi Viviane, thank you for sharing your detailed feedback. We're glad to hear you enjoyed the food and that Natalia took great care of your group. However, we sincerely apologize for the issues you faced with the management and the billing error. We understand how disappointing this must have been, especially after such a wonderful meal. Your feedback is crucial to us, and we'll be sure to address these concerns with our team. We appreciate your understanding and hope you'll consider giving us another chance in the future.
spif
spif
2024.11.14
Delicious food, amazing happy hour pricing, fun street views for outdoor seating. Service was great and we couldn’t stop thinking about the food the rest of the week. New favorite spot.
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الرد من KYU NYC 2024.11.19
Thank you so much for your kind words! We're thrilled to hear you enjoyed your experience and that our happy hour and outdoor seating made a memorable impression. It's wonderful to know we've become your new favorite spot! We can't wait to welcome you back for more delicious food soon.
Ivan Brito
Ivan Brito
2024.11.10
Beat botato I ever ate in my life! Excellent service!
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الرد من KYU NYC 2024.11.12
Hi Ivan, thank you so much for your amazing review! We're thrilled to hear you loved our potato dish and appreciated the service. Your feedback means a lot to us. We can't wait to welcome you back for more delicious offerings!
Adela Sabovic
Adela Sabovic
2024.11.09
I’ve eaten here maybe 20+ times in the last year. For birthdays , graduations, celebrations or even just happy hour. There is NO better place in NYC
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الرد من KYU NYC 2024.11.12
Hi Adela, thank you so much for your incredible review! We're so glad to hear that you’ve chosen KYU for so many special occasions and celebrations. Your continued support means the world to us. We can’t wait to welcome you back for another memorable experience!
Maryam
Maryam
2024.11.08
My girlfriends and I came here for dinner before we had to catch a flight. Service was fantastic and quick. Our short rib was excellent, melted in your mouth and tasty. I loved the refreshing lettuce wrap and sauce variety as well. Tuna crispy rice was also delicious and fresh, I highly recommend. For the sweet potato, the table was split, I personally did not enjoy the cheese with the sweet potato but others have, so it’s up to you to try. The fried rice was not popular amongst us, for $32, it’s very pricey and not that special. The hard texture of the rice was also not pleasant.
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الرد من KYU NYC 2024.11.12
Hi Meer, thank you for taking the time to share your thoughts with us. We're delighted that you and your friends enjoyed the service and several dishes like the short rib and tuna crispy rice. However, we’re sorry to hear that the sweet potato and fried rice didn't meet your expectations. Your feedback is essential, and we will evaluate those dishes to enhance our menu. We hope to welcome you back soon to try more of our offerings! Safe travels!
elijah morris
elijah morris
2024.11.07
I’ve been here twice, and both times the service was abysmal - inattentive, slow, and unhelpful. The food is okay, not worth an hour+ wait.. especially when the group I am with is spending tons of $$ on the corporate dime. Hard pass on this place…
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الرد من KYU NYC 2024.11.12
Hi Elijah, thank you for sharing your experience. We're sorry to hear that the service during your visits didn't meet your expectations, especially during such important occasions. This feedback helps us identify areas for improvement, and we’re committed to ensuring all guests receive attentive service. If you ever decide to give us another chance, we’d love the opportunity to provide a better experience. Thank you again for your input.
Carson Robinette
Carson Robinette
2024.11.04
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esai jimenez
esai jimenez
2024.11.03
My Girlfriend and I went to this location for the cinnamon roll that went viral recently. Though looking through the menu, we decided to only get what we came for at the moment. Usually servers roll their eyes and are annoyed when a table skips the dinner and gets the dessert. Our server, the taller gentleman with the beard was super helpful and informative when asked some questions. Kudos to him for staying on top and being mindful of any possible food allergies. We didn’t feel rushed or treated differently for our relatively small order. Speaking of, the Cinnamon Roll lived up to the hype! So good ! We’re looking forward to coming back and having dinner here soon.
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الرد من KYU NYC 2024.11.04
Hi Esai, thank you so much for your fantastic review! We're delighted to hear that you and your girlfriend enjoyed the cinnamon roll and had a great experience with our server. We pride ourselves on providing attentive service, no matter the order size. We can't wait to welcome you back for dinner soon, and we hope you discover more delicious options on the menu!
Tania Umar
Tania Umar
2024.10.30
The staff was efficient, and the food came out fast, which was exactly what I needed. Good choice for a quick lunch or casual dinner."
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الرد من KYU NYC 2024.11.04
Hi Tania, thank you for sharing your feedback. We're glad to hear that you found our service efficient and your food came out quickly. While we're pleased you enjoyed your experience for a casual meal, we always strive for a higher level of satisfaction and would love the opportunity to impress you more during your next visit. We hope to see you again soon!
Tatyana O
Tatyana O
2024.10.27
Horrible food and subpar alcohol menu. Everything was over salted and oily. Slow service. Our waiter couldn’t hear our order. Drinks had barely any alcohol in them and took forever. Wait for the bathroom unnecessarily long. Because sinks are inside the stalls thus slowing down the line. Overall huge disappointment!!!!! Overpriced garbage. Find something else. It’s NYC!!!
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الرد من KYU NYC 2024.10.31
Hi Tatyana, we're sorry to hear about your recent experience and appreciate you sharing your feedback. It sounds like we missed the mark in a few areas, and that’s not the standard we aim to set. Your comments about the food, drinks, and service have been shared with our team, and we’re taking a closer look to make sure we improve on all fronts. We'd love a chance to make this right and hope you’ll consider giving us another try. Thank you again for helping us improve.
Ross David Weiner
Ross David Weiner
2024.10.25
Appreciate the few gluten free options, thanks!
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الرد من KYU NYC 2024.10.31
Thanks for the review, Ross!
Adriana Mayobre
Adriana Mayobre
2024.10.24
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الرد من KYU NYC 2024.10.31
Thanks!
Annie Parrish
Annie Parrish
2024.10.20
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Sarah Rizvi
Sarah Rizvi
2024.10.17
Every time I eat here I’m more and more impressed. Such outstanding food
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الرد من KYU NYC 2024.10.31
Thank you, Sarah! We truly appreciate the review!
Timothy Naspo
Timothy Naspo
2024.10.04
This place is the epitome of a restaurant built for Instagram, not for actual dining. It’s clear they’ve catered to influencers (other 5 star reviews and influencer party going on when I attended) rather than focusing on the service. The menu is $22 cocktails and $40 Korean fried chicken. Host was rude. Didn’t honor reservation. Orders forgotten. All while spending hundreds of dollars to be there. Pedro the GM seemed more interested in winning an argument than being in hospitality and being hospitable. Combative, rude and aggressive towards our party.
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الرد من KYU NYC 2024.10.08
Hi Timothy, I’m truly sorry to hear about your experience at KYU. We aim for a welcoming atmosphere and great service, and it seems we fell short during your visit. Your feedback regarding the menu pricing and the interactions with our staff will be taken seriously as we continuously strive to improve. I’d love the opportunity to hopefully welcome you back for a better experience. Thank you for sharing your thoughts with us. Please email me at raquel@kyurestaurants.com, and I'll personally handle your reservation.
MenuPassport
MenuPassport
2024.10.03
If you're looking for a culinary adventure, Kyu NYC is the place to be! I finally checked it out, and wow—it did not disappoint. Originally from Miami's Wynwood district, their wood-smoked and wood-grilled Asian dishes are an absolute flavor explosion. Every bite felt like something new and exciting. The blend of exotic ingredients and smoky techniques made the entire meal unforgettable. Now I get why it's James Beard-nominated and a Time Magazine winner! If you're a foodie like me, this spot is a must-visit in the heart of NYC.
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الرد من KYU NYC 2024.10.08
Thank you so much for your fantastic review! We’re thrilled to hear you enjoyed your culinary adventure with us and that our smoky Asian dishes left such a lasting impression. Your recognition of our unique flavors means the world to us. We can’t wait to have you back for another unforgettable meal!