LHPS التقييمات

Sealy 41 2025.12.19

     

Disappointing. I've just paid this compang a £100 call out fee for nothing. Depsite having explained the issue and the access on the phone and being assured it was an issue that could be fixed, before booking the appointment, the plumber who came took one look at the job and said it wasn't good enough access. Not only that, but he was rude, patronising and dismissive. He couldn't take my money and get out fast enough. UPDATE - thanks Shaun for your offer to rectify the situation. You were recommended by neighbours so I'm sure this is a one off. I've actually had a different plumber come in and fix the leak today.

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الرد من LHPS 2025.12.19

Hi, following your review, I am really sorry you've had a bad experience. I am the operations manager, Shaun Ottmann. Please feel free to call me on 0208 664 9099 to discuss, as I was not aware of this experience you encountered. We want all customers to have a good experience with us and will do whatever is required to correct this. I look forward to hearing from you.

Angela Emmott 2025.12.17

     

You can rely on LHPS. Always helpful and prompt. Their team is skilful and professional and we are super pleased with the work they have done for us this year. Thanks so much!

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الرد من LHPS 2025.12.19

Thank you Angela for your review.

Merry Christmas

Bernard Smith 2025.12.17

     

Had an issues with the Central Heating. Someone came out that afternoon. Problem identified and promptly fixed. Excellent service and customer relations.

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الرد من LHPS 2025.12.19

Thank you for your review.

Kathrin Cross 2025.12.16

     

Helpful knowledgeable team, engineer was on time and very helpful. He also left the property clean and tidy. Job completed as per quote, the office staff (Jo in particular) were on hand for any questions. Having shopped around the works carried out were competitive.

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الرد من LHPS 2025.12.19

Thank you Kathrin much appreciated.
Merry Christmas.

RB 2025.12.10

     

I’m glad I discovered this company a few years ago… wouldn’t use anyone else! That have now switched me over to a combi boiler highly recommended for instant hot water and fast warm radiators.

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الرد من LHPS 2025.12.11

Thank you your review, much appreciated

Matt Neumann 2025.12.08

     

Great experience! They arrived when they said they would, explained the process beforehand, and even let us know what to expect next time. 100% recommended!

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الرد من LHPS 2025.12.08

Thank you for your 5 star review Matt, extremely appreciated

j b 2025.12.03

     

Excellent service. Professional technician who knew what he was doing. Fixed the fault quickly and for a fair price. I would use them again

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الرد من LHPS 2025.12.05

Thank you for your 5 star review.

Helen Reeves 2025.12.02

     

Great company, easy to communicate with and very reliable

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الرد من LHPS 2025.12.02

Thank you Helen for your 5 star review

Janet Riceman 2025.12.01

     

My boiler had its annual service. I was able to book this within a few days of calling. The engineer was on time and took care to do the inspection and service properly, Thankyou.

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الرد من LHPS 2025.12.02

Thank you for your positive feedback

Steven Gladwin 2025.12.01

     

Avoid this company .

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الرد من LHPS 2025.12.03

Hi Mr Gladwin,
Not quite sure why you have posted this, we came out and replaced your cylinder stat as it was faulty and advised you it may be the 3 port valve or blocked pipe,but first step was to replace the cylinder stat and if the symptoms persisted we would have to return free of charge to investigate further, i tried calling you several times and each time the call was rejected, so i really feel this review is unfair, please call me anytime to book in to come back and investigate further. 0208 664 9099.
kind regards,
Shaun Ottmann.

Keith Alexander 2025.12.01

     

Always use LHPS for our boiler service work. They handily remind us each year it's due. Everyone's friendly and professional.

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الرد من LHPS 2025.12.01

Thank you for your kind review, hugely appreciated.

Graham Lineker 2025.11.28

     

I’ve used Logical Heating & Plumbing Solutions for some time now, and they never fail to impress. I recently had a leak in my shower tap that I assumed would be a quick fix, but it turned out to be much more complicated. If it wasn’t for Shaun and the team of engineers, it could have cost me thousands to refit the entire shower. Thanks to their dedication and expertise, they were able to source the right part and repair the leak without any unnecessary expense. If you ever have plumbing issues, this is the company to trust. Thank you very much!

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الرد من LHPS 2025.12.01

Thank you for such positive feedback, we very much appreciate your response.

Glenn Morgan 2025.11.28

     

I have used this company for a few years and will continue to do so.

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الرد من LHPS 2025.12.01

Thank you so much for your positive feedback, our repeat business is very important to us.

Mark Neill 2025.11.25

     

Great service and really quick, and friendly, communications. Highly recommended.

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الرد من LHPS 2025.11.28

Thank you for the 5 star review.

Lee Kearley 2025.11.17

     

I used these for the first time today and excellent service. Tony came on time, was friendly and knowledgeable. Plumbing issue quickly fixed with no additional charges. Would definitely recommend and use again.

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الرد من LHPS 2025.11.28

Thank you for the great feedback, which has been passed onto our engineer.

Louise Welsh 2025.11.12

     

I found Logical Heating & Plumbing Solutions on a Google search and I’m so pleased I did, excellent comms with booking my boiler service in and the Engineer was exceptional, polite and explained everything clearly. I would be glad to recommend this company and will be using them again.

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الرد من LHPS 2025.11.28

Thank you for your positive feedback and recommendation, your positive feedback has been passed on to the engineer.

Sally Hurn 2025.11.11

     

Positive experience. The engineer really new what he was doing when he sorted out our very complicated underfloor heating system!

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الرد من LHPS 2025.11.28

Thank you Sally for your great feedback

James Wildgoose 2025.11.10

     

These guys responded to an urgent call out whilst my wife was in labour, they were in within 45 mins and fixed the problem in 30 mins more! Amazing service, couldn’t recommend more.

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الرد من LHPS 2025.11.28

Thank you James, glad we could be of assistance at such an urgent and stressful time. All the best.

Philip Turner 2025.10.28

     

Good service, we have used Logical for over seven years. Always reliable. Five stars!

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الرد من LHPS 2025.11.28

Thank you for your 5 star rating and great feedback

Michael Curran 2025.10.22

     

Second time using LHPS, on both occasions found them knowledgeable reliable & efficient. Had two services and a replacement expansion tank. Very happy.

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الرد من LHPS 2025.11.28

Thank you Michael, so pleased you were happy with the service we provided.