Malnodez Safaris

www.malnodezsafaris.co.ke

Malnodez Safaris Reviews

EXCELLENT rating
4.9
95 reviews Verified
Malnodez Safaris
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Reviews ( 93 ) 4.9

Ama Ken
Ama Ken
2024.08.24
素晴らしい3泊4日のツアーでした。臨機応変に対応してくれました…しかし、一日目に車でピックアップする場所が同じナイロビ市内で2ヶ所あると言ったらExtra costで3,000KES請求されました。また1日目時間がなく行けなかった観光場所に行きたいと言ったら、ガソリン代として6,000KES請求されました。見積には4日分の車代が含まれているのに、追加で請求される意味が分かりませんでした。
Reply from Malnodez Safaris 2024.08.25
Hi Ama, We're saddened to hear that you didn't fully enjoy your trip with us. Regarding the extra charges, please note that changes to the itinerary require additional charges due to the extra distance covered. You changed your pickup point from the one provided plus added extra stops that were not included in the initial itinerary that the quotation was based on. On day one you added an extra stop at the airport that wasn't included On day two you added the visit to Lake Naivasha plus the hot springs stop that were not included in the initial itinerary but this was not charged extra. On day four you added a stop at Lake Elementaita, which meant taking the longer route from Maasai Mara to Nairobi thus the extra charges for that day as well. The milage for the the agreed upon itinerary was used to calculate the vehicle charges and once you added extra stops, the additional costs were necessary to cover the fuel consumed for the additional distance. All this was explained to you prior to making the changes. Please feel free to reach out in case you need any additional clarification.
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okombo erick
okombo erick
2024.08.09
Jon Batiz
Jon Batiz
2024.08.03
It has been the most dissapointing experience in a Safari during our trip to Kenia. We fixed a price for a hole day safari in Nakaru National Park for the 31/07/2024 with a guide called George who was supposed to come with us. The next day they increased the price 1000KES without reason, we had not choice and we had to accept. That morning George come with another person called Peter, and we lost almost one hour to enter in the park cause Peter didn't pay his fee the day before. Finally Peter was our guide, George didn't even enter. At 14.00, Peter said us we were going to leopard zone but suddenly we realiced we were in the main gate. A guy called Paul, who was supposed to be Peters and Georges boss, calles us by Phone, and said that we had to pay another 3000KES if we wanted to continue in the park. We were so frustrated, we lost another hour speaking with Peter and Paul, but there was no any other choice, we had to pay the 3000KES with no any reason, we really felt cheated, we were cheated. Moreover, most guides had a radio to speak with another guides and make easier the search of some animals. We didn't. They didn't even bring us a single bottle of water. Nakuru National Park was amazing, but that guys annoyed our day.
Reply from Malnodez Safaris 2024.08.04
Hi Jon. While we sympathize with your negative experience, please note that the people you dealt with are not part of the Malnodez Safaris organization. We do not have any tour guide on our staff by the name George or Paul. We can also confirm that no such trip happened on that specific date so please check your records to confirm the Tour company you contracted for this trip. Communication from our company can only come from two people: Caroline and Denis. Our contact information is +254777922477, malnodez032safaris@gmail.com and info@malnodezsafaris.co.ke please feel free to reach out if you need any additional assistance We do not charge our clients extra without explanation or prior agreement. Edit: from the image attached, I can understand the confusion. The insurance sticker with our name is something we use for marketing purposes. We give out those stickers to many people but that doesn't make them representatives of our company. It's just a sticker.
Mikaela Urquijo G
Mikaela Urquijo G
2024.08.03
We fixed a a price with them and the day of the safary they charged us extra money with no reason
Reply from Malnodez Safaris 2024.08.03
Hi Mikaela. While we sympathize with your negative experience, please note that the people you dealt with are not part of the Malnodez Safaris organization. Our contact information is +254777922477, malnodez032safaris@gmail.com and info@malnodezsafaris.co.ke We do not charge our clients extra without explanation or prior agreement.
Adam
Adam
2024.07.11
Verified
Brilliant company and exceptional guide Brilliant company and exceptional guide We spent a week in Kenya superbly supported by Malnodez Safaris. Caroline and the entire Malnodez team were able to help us replan our entire itinerary when it was unexpectedly disrupted, and organise incredible experiences at a range of hotels in Amboseli in the shade of beautiful Mt Kilimanjaro. We’d also like to especially call out one of their senior drivers and guides, Denis, who guided us across the country for the five days. Denis made our experience magical. From the moment we met him in the carpark at Nairobi Game Park and re-planned our itinerary, through to our Amboseli safari adventure, he made it all seamless and work so well. He was knowledgeable about the animals, passionate about Kenya, and nothing was ever too much for him to help with. As a driver he was safe, sensible and entertaining with all of his stories about this wonderful country. I would recommend Denis (and the Malnodez team) unreservedly, and should we ever - we certainly hope to - return to Kenya, we would definitely seek to reconnect with Denis and have him show us the sights of this incredible country once again. Adam
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Lia B.
Lia B.
2024.06.19
Our trip to Masai Mara National Reserve was an amazing experience! From the beginning, our guide Amos was extraordinarily nice and we always felt comfortable with him. The journey from Kisumu to Masai Mara already allowed us to see some wild animals like giraffes and zebras but nothing compared to the variety of animals at the National Reserve. My personal highlight was a family on cheetahs (one mother with four babies) but we were very lucky by also getting the chance to see some lions, hyenas, elefants, hippos and crocodiles. All together, we spent 2 nights at Masai Mara sleeping outside in a camp. There, we felt very safe and good taken of. Although we planned the Safari (or game drive how the locals called) it very spontaneously, I am happy we had the chance to do this as it is one of my fondest memories from our stay. I can really recommend doing at least a short trip to Masai Mara National Reserve as it is allows you an unique chance to see the wild life of Kenya.
Global02088051309
Global02088051309
2024.06.19
Verified
Amazing Safari with lasting memories - a trip to Masai Mara Our trip to Masai Mara National Reserve was an amazing experience! From the beginning, our guide Amos was extraordinarily nice and we always felt comfortable with him. The journey from Kisumu to Masai Mara already allowed us to see some wild animals like giraffes and zebras but nothing compared to the variety of animals at the National Reserve. My personal highlight was a family on cheetahs (one mother with four babies) but we were very lucky by also getting the chance to see some lions, hyenas, elefants, hippos and crocodiles. All together, we spent 2 nights at Masai Mara sleeping outside in a camp. There, we felt very safe and good taken of. Although we planned the Safari (or game drive how the locals called) it very spontaneously, I am happy we had the chance to do this as it is one of my fondest memories from our stay. I can really recommend doing at least a short trip to Masai Mara National Reserve as it is allows you an unique chance to see the wild life of Kenya.
Peterson Momanyi
Peterson Momanyi
2024.05.31
Culture59982354596
Culture59982354596
2024.05.31
Verified
The perfect trip! Malnodez organized a fabulous trip to Amboseli and Nakuru Lake. Everything was perfect in this trip: amazing sights, great guides/ drivers, great accommodation. One of my best trips ever and I hope to be back soon again! I would 100% recommend Malnodez safari anytime!
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Ingrid B
Ingrid B
2024.01.31
Verified
Terrific guide and driver! We wish you all the best and we will for sure be back! Ingrid and Hasse from Sweden We spent three weeks with Deniz/Malnodez Safari who took us to marvellous safaris in Amboseli, Maasai Mara and Nakuru park. The best guide ever! In between we had a great time, lots of laughter and learnt that there is no reason to get upset - no matter what. Hakuna Matata! You're the best!
Denis Maende
Denis Maende
2023.12.13
Travel and discover
Reply from Malnodez Safaris 2021.09.08
Thank you.
Tourist52534451468
Tourist52534451468
2023.12.13
Verified
The new best experience It was very safe, we had a lot of fun. The best hospitality Timely Services 👌🏼 Disciplined people
Georg Spörri
Georg Spörri
2023.12.11
Sehr guter Tour operator! Dennis plante eine tolle Reise mit ganz unterschiedlichen Parks. Wir hatten die perfekte Reise durch die Nationalparks von Kenia. Michael, den Fahrer und Guide können wir uneingeschränkt empfehlen (spricht englisch). Sorgfältiger aber hervorragender Fahrer, Helfer in jeder Situation, cooler Typ! Beobachter mit Adleraugen, dem wir so manches unvergessliche Erlebnis verdanken. Thanks a lot Michael
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Global32345262740
Global32345262740
2023.12.11
Verified
Much more than big five! But we saw them 😊 He tour i speak of, was planned professionnaly by Mr. Dennis, in an emergency case (the Tour operator in Germany, where we had booked a trip in Kenia, had sent us fake vouchers) We were guided by Mr Michael,an exzellent and very cautious driver. Our trip from Nakuru to Massai Mara NP, then Lake Najvasha NP, Amboseli NP and at the end, Tsavo NP. A wonderful overview with different NPs. We observed a lot of wild animals. Mr Michaels eyes are impressing! Even whilst driving he spotted so many animals that we wouldn,t have seen! He was also a wonderful guide in every situation. And there were problems...Hakuna matata (no problems) with him on our side! We felt save with him! Thanks Michael. We wish you the best. Georg and Susanne Switzerland
Ginger f
Ginger f
2023.12.10
Verified
Nakuru park tour van Rating 5/5,excellent services we really enjoyed our trip to the nakuru national park,timely pick up,good driver mr patrick💯
陽子 我
陽子 我
2023.10.17
Verified
ゲームドライブ、気球、マサイマラ村、クレセントアイランド、ヘルズゲイト 安心安全の最高に楽しい旅でした。ガイドのデニスは、とても気さくで明るく、気が利いて優しく、子ども達もとても喜んでいました。私達の要望に対しても臨機応変に対応してくれて、感謝しています。本当にありがとう!
Faith Gachanja
Faith Gachanja
2023.10.06
They delivered 💯💪....
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Trail10521144528
Trail10521144528
2023.10.05
Verified
The best explore I've had so far😘 Top notch customer service, comfortable travel, views were amazing, everything about this company is awesome 👍
Amin Tuysserkani
Amin Tuysserkani
2023.10.04
We did a Nakuri lake safari with Dennis. He booked the lake ticket in advance. He is so kind, friendly and helpful. Then we visited equator line. He helped us booking train for mombasa also. He made us a pleasant fullday safari.
Esther Arunga
Esther Arunga
2023.10.03
Best tour company ever🥳🥳🥳Tour Guide is humorous and engaging..Careful and professional👍🏽..i would use Malnodez Safaris anyday