Mark Allen

www.markallenplumbing.com

Mark Allen Reviews

EXCELLENT rating
4.8
860 reviews Verified
Mark Allen
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Reviews ( 860 ) 4.8

Jeff Friedrich
Jeff Friedrich
2025.01.04
Charged me $515 for 1 1/2 hours of work. Not any skilled labor … just removing a dish washer Update - I never received a flat rate quote but just a $65 service charge quote. The $515 for 1 1/2 hours was a complete surprise. I understand the costs of the service business but not at over $250 per hour. He showed up in a small truck.
Reply from Mark Allen 2025.01.02
Mark Allen Plumbing, Heating & Cooling employs “flat rate” pricing. Flat rate pricing protects the customer by ensuring one fair price regardless of how long it takes for the repair. In home service pricing reflects a wide range of costs that are incurred by the service company, including: drive-time, fuel, shop costs, labor, materials, insurance, vehicle cost, training, technical expertise (diagnosis) and more. All repairs include a 1 year warranty and our 100% Satisfaction Guarantee. As well, we provide 24/7/365 support. 
John M
John M
2025.01.01
Reply from Mark Allen 2025.01.02
Thank you, John M, for your 5-star rating. We're glad to know you had a positive experience with Mark Allen Plumbing, Heating & Cooling. We appreciate your support!
Samuel Cummings
Samuel Cummings
2025.01.01
Reply from Mark Allen 2025.01.02
Thank you, Samuel, for your 5-star rating. We're glad to know you had a positive experience with Mark Allen Plumbing, Heating & Cooling. We appreciate your support!
Stefanie Puccetti
Stefanie Puccetti
2025.01.01
Mark Allen staff was on time, courteous, knowledgeable, and took time to discuss other related HVAC issues that he wanted to make sure we were aware of. Highly recommend! Great service for a very good price.
Reply from Mark Allen 2025.01.02
Thank you, Stefanie, for your kind words. We're glad to hear that our team was able to provide you with timely and informative service. We appreciate your recommendation and look forward to assisting you with any future HVAC needs at Mark Allen Plumbing, Heating & Cooling.
Linda Daube
Linda Daube
2024.12.30
Thank you all Sandy, Mike, Jesse & Alex; it was my pleasure to have you replace my old water heater & listen to my future rebuild plan. Thank you most of all for your kindness & understanding. Bright Blessings to you all in the new year.
Reply from Mark Allen 2024.12.30
Thank you, Linda, for choosing Mark Allen Plumbing, Heating & Cooling. We're grateful for your support and look forward to serving you in the future.
don betts
don betts
2024.12.30
Reply from Mark Allen 2024.12.30
Thank you, Don, for choosing Mark Allen Plumbing, Heating & Cooling. We're grateful for your support and look forward to serving you in the future.
Carly Chobirko
Carly Chobirko
2024.12.30
Mark Allen was great! On a Google search to get a plumber out sooner than later, I saw they had already had great reviews. The first time I called they were able to come out same day. We had to have quite a bit of work done and needing to go through our homeowners insurance. They were able to have a crew come out timely and get the work done within a week. Josh was very knowledgeable and honest when it came to explaining the work needed, cost, and best practices in handling the insurance company for the work needed. Josh, Luke, and another employee (sorry I didn’t catch his name) worked hard and proficiently. All very professional, polite, and had great communication with us throughout the process. I highly recommend Mark Allen!
Reply from Mark Allen 2024.12.30
Thank you for your kind words, Carly. We're glad to hear that our team of experts were able to assist you promptly and efficiently. Your recommendation means a lot to us at Mark Allen Plumbing, Heating & Cooling.
Anne P
Anne P
2024.12.23
I called Mark Allen 2 days before Christmas with a leak due to frozen copper pipes that split. They came the day I called and actually were 90 minutes earlier than the scheduled time. Woo hoo! Although there was a price uplift because of the expedited nature of the request, the problem was solved in about 30 minutes. Zach was the plumber who arrived. He was courteous, knowledgeable, professional, and efficient. No other plumber--not even my usual one--could assist me same day regardless of cost. I couldn't use my water and had lots of cooking and baking to complete. Kudos to Mark Allen and Zach!
Reply from Mark Allen 2024.12.23
Thank you for sharing your experience, Anne. We're glad our team of experts could assist you promptly, especially during the busy holiday season. We appreciate your kind words about our professionalism and efficiency.
David Bindseil
David Bindseil
2024.12.23
The Mark Allen Team did a great job repairing and replacing some of our 1937 vintage fixtures! Zach did a great job and I’d confidently recommend them to others!
Reply from Mark Allen 2024.12.23
Thank you, David, for your kind words about our team's work on your vintage fixtures. We're grateful for your recommendation and look forward to assisting with any future plumbing, heating, or cooling needs you may have with Mark Allen Plumbing, Heating & Cooling.
Michael Shullick
Michael Shullick
2024.12.22
I’ve had two different techs help with my HVAC system so far, and they’ve been both incredibly thorough and patient with my questions. Not worried at all about future service.
Reply from Mark Allen 2024.12.23
Thank you, Michael, for your kind words. We're glad to hear that our team of experts were able to provide you with the thorough and patient service that Mark Allen Plumbing, Heating & Cooling strives for. We appreciate your trust in us for your future HVAC needs.
Robert Montgomery
Robert Montgomery
2024.12.18
Our Boiler ruptured in the afternoon (lucky we were home) causing us to lose both Hot Water and Radiant Floor Heat. Mark Allen came quickly and had us up and running the next day. The staff is very knowledgeable, professional, honest and caring. I recommend Mark Allen Plumbing, Heating & Cooling to everybody. Can’t imagine there’s any company any better.
Reply from Mark Allen 2023.03.31
Thank you Robert! We are happy to have had the opportunity to help you. Sharing your experience is greatly appreciated. Again, thank you for the review.
Antony V. Gnalian
Antony V. Gnalian
2024.12.17
They conducted our sewer line camera test and inspected our HVAC system for our prospective new home. They were very thorough and great to work with. Would recommend their services to others and intend on reaching out to them again for plumbing and HVAC needs.
Reply from Mark Allen 2024.12.17
Thank you, Antony, for your kind words. We're glad to hear that our team of experts was able to assist with your sewer line and HVAC inspections. We appreciate your recommendation and look forward to assisting with any future plumbing and HVAC needs.
Brent Yates
Brent Yates
2024.12.16
Had a very tricky boiler issue that the team of plumbers worked to resolve. They were very responsive and came back a few times to answer all of my questions. Highly recommend for quality service and fair pricing.
Reply from Mark Allen 2024.12.16
Thank you, Brent, for your kind words. We're glad our team of experts could assist with your boiler issue and answer all your questions. We appreciate your recommendation and look forward to serving your future plumbing, heating, and cooling needs with Mark Allen Plumbing, Heating & Cooling.
Melody Hamel
Melody Hamel
2024.12.16
Reply from Mark Allen 2024.12.16
Thank you, Melody, for choosing Mark Allen Plumbing, Heating & Cooling. We're grateful for your support and look forward to serving your future needs.
Danielle Bauer
Danielle Bauer
2024.12.16
I had an appointment for a furnace check with another heating company for November and they called the day before my appointment to tell me they had to reschedule for January. I immediately called Mark Allen and had an appointment within a very reasonable amount of time. Josh was on time, very professional and friendly, and did a complete check on the entire heating system. Mark Allen is the company I will be using for all of our future heating and cooling needs.
Reply from Mark Allen 2024.12.16
Thank you, Danielle, for choosing Mark Allen Plumbing, Heating & Cooling. We're glad to hear that our team was able to assist you promptly and professionally. We look forward to serving all your future heating and cooling needs.
Alexis Cascio
Alexis Cascio
2024.12.15
Your staff is the most professional group I have ever dealt with…,and friendly and accomplished. What CB more could a customer ask for?
Reply from Mark Allen 2024.12.16
Thank you, Alexis, for your kind words. We're glad to hear that our team of experts was able to provide you with a friendly and professional service. At Mark Allen Plumbing, Heating & Cooling, we're always grateful for the opportunity to serve our customers.
Frank Gallagher
Frank Gallagher
2024.12.13
Mark Allen plumbing continues to set the standard for quality service and repair. The main water valve inside my home was leaking. They came out the same day and replaced the valve and a few other items that were worn out. I highly recommend Mark Allen for your plumbing and hvac needs. Next, the bathtub spigot was dripping continuously. They came out at the date and time promised and replaced what was necessary. This company is top notch!
Reply from Mark Allen 2024.12.13
Thank you, Frank, for your high praise. We're glad to hear that our team of experts could promptly address your plumbing and HVAC needs. Your recommendation means a lot to us at Mark Allen Plumbing, Heating & Cooling.
David Horvitz
David Horvitz
2024.12.13
Reply from Mark Allen 2024.12.13
Thank you, David, for your 5-star rating. We're grateful for your support and trust in Mark Allen Plumbing, Heating & Cooling.
C. DeMone
C. DeMone
2024.12.13
Professional. Informative & helpful service man, Jason. Got the job right the first time. Would recommend.
Reply from Mark Allen 2024.12.13
Thank you, C. DeMone, for your kind words about our expert technician. We're glad to hear that you found our service professional and informative. Your recommendation means a lot to us at Mark Allen Plumbing, Heating & Cooling.
Michael Clark
Michael Clark
2024.12.09
I needed some plumbing done fast and they did just that.
Reply from Mark Allen 2024.12.09
Thank you, Michael, for choosing Mark Allen Plumbing, Heating & Cooling. We're glad to hear our team was able to assist you promptly. We appreciate your support!