Memphis Pool Reviews

I had my dolphin repaired at Memphis Pool and the service was Outstanding!!. The repair wait was minimal and they only sold me whatbi needed..thanks a million to Annie/Brooks..

Rayshawn and Jacob went above and beyond . They took time out to answer some crazy questions I had and were very patient. It was a good experience.

My personal experience with Memphis pool and the staff is above and beyond performance. Mr Shelby and Kevin are so professional, knowledgeable and resolved all my concerns with my pool in so much detail I can imagine. I strongly recommend them to anyone who may need their services. They are the best and I am grateful to them. Excellent people.

Alex was so helpful and we enjoyed conversing with him and having a few laughs as we were approaching the end of our work day.

Aaron and Zach closed our pool in no time last week. Good Job, guys! See you in the Spring!

Brooks is by far the most knowledgeable and helpful person I've ever dealt with at any Retail Store. Goes out of his way to make sure you understand and have what you need. Hope he's there for many years to come. Thanks!!

Ava at COLLIERVILLE Memphis Pool was very professional taking care of testing my water and ensuring what I needed to get the pH back in alignment. She took extra care in cleaning prior to testing and afterwards to make sure there was no contamination. We will always Go to Memphis Pool for our pool needs!

DeWayne & Rico were great! Even though it was rainy and gross out, they took the time to answer some questions about my pool and made sure the pump for my cover was all set up. I appreciate their positive attitudes even on a super rainy day!

Memphis pool in collierville has been my store for a few years and it’s mainly due to the great service I have received from all the staff but mainly Mr. John. The man is extremely knowledgeable but more importantly he’s genuine and trustworthy. Had an issue with my pump just today and thought I needed an entire new motor but rather than just sell me a new one, he walked me thru how to repair my existing and I’m back up and running same day and didn’t have to completely break the bank. I’ll always come back as long as he’s there! Thank you John!

I’ve used Memphis Pool for several years and they have always been a great service. Larry Brinson services my pool weekly and keeps it looking clear and beautiful!!!

Aaron and Zach did a first rate job closing our pool today!! Thank you so much - we greatly appreciate their attention to detail and desire to please. See you in the spring!!

Can’t express enough what a great employee John Forrester is at this location. It is the only place I will go for anything pool and spa. He was working on a part for me yesterday so I had a seat to wait. I watched 3 customers come in and go straight to him. All knew him by name. He was able to help all 3 while working on the part for me. He is excellent.

Young man was informative and professional.

Great place for information and support 👍

I had contacted them for an estimate to repair a leak on my in-ground pool. The skimmers were the source of the leak and that meant my concrete deck would have to be busted up and replaced as part of the work. They contract this work out and the company they use did not provide me with good customer service. They repeatedly lied to me stating that they had provided Memphis Pool with the estimate when they had not. This went on for over a couple of weeks with me even asking Memphis Pool if they had another company that they used and was told they did not. It finally got to the point where the company stated that they had emailed Memphis Pools project manager and the person in the office stated she was copied on the email and therefore knew it had been sent over. It was at this point that Memphis Pool stepped in since they were now lying on their employee. I feel that since both of us were POC, they felt that they could do this and get away with it. The estimate for the total work was almost the cost of a new pool and I considered having the pool filled in rather than pay for the repair. I got another estimate from another BBB A+ company and they were less than half the cost for the total job. Just get another estimate from other companies before going with them. I now have a metal plate in my leg and my elderly mom lives in the guest cottage on the other side of the pool. This company put in a ramp, a rail on the steps in to the pool, and graduated steps on the side of the deck by the cottage at no additional cost.

Memphis Pool provided outstanding service for our pool this summer. They cleaned and opened our pool on time, and the weekly maintenance provided us information about what actions they had taken and recommendations for us to follow. They communicated very well, and we have used them for the last few years.

Memphis Pool Service - Shaun Green is the absolute best. No task is too much trouble, great diagnostician, takes the initiative to correct potential issues, and communicates very well. We don’t have to worry about our pool, year in or year out, because Shaun takes care of everything. Thank you, Shaun!

We had a great experience with Memphis Pool. New spa has been amazing, and their attention to detail for delivery and setup was wonderful.

I recommend Memphis Pool for all your pool & Hot Tub needs. David did an excellent job answering all my questions. I tell everyone I know to go visit them in Collierville. Some of the best service in town!

Dewayne and Rico rock and take care off business and are really great guys!!!