Mobility House Ltd

www.mobilityhouse.co.uk

Mobility House Ltd التقييمات

تصنيف جيد
4.3
12 reviews تم التحقق
Mobility House Ltd
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التقييمات ( 12 ) 4.3

Annette Bates
2024.10.10 2024.10.10 | United Kingdom
BAD DEALER Bad dealer two weeks after guarantee period structural damage reported and we had to pay for the repair! £2000 foldable scooter now unsafe to use DEVILBISS . Broken under seat and base near battery housing.

تاريخ الخبرة: 14 سبتمبر, 2024
Nicola Rae
Nicola Rae
2024.08.15
i was very impressed the level of service i got, i orders my scooter the baja bandit and it’s the best thing. The service i received from the chap on the phone (sorry terrible with names,) was the best customer service, talk to me about the model i was looking at and very quick delivery to Aberdeen. would highly recommend
الرد من Mobility House Ltd 2024.08.21
Hi Thank you for your kind review. Happy to be of service as always. We hope you enjoy your comfortable scooter.
Loz Mapp
Loz Mapp
2024.02.22
We recently ordered an item from Mobility House. It arrived this morning but was,unfortunately faulty. I sent a message via the 'contact us' section and received a phone call back within twenty minutes to tell me a replacement had been ordered. Absolutely no fuss and sorted quickly but if you think it doesn't get better than that you'd be wrong! After sending my message the auto response page actually recommended the best way would be to telephone them and speak to a real person.......almost unheard of these days. Excellent service and worth the full five stars.
الرد من Mobility House Ltd 2024.08.21
Sorry it arrive faulty but so glad we sorted it out quickly for you.
David Calver
David Calver
2023.09.25
This place was great the person didn't push anything on me he sold me what I wanted. I've also got to add a great disservice was done to the business when a large care home group took free wheelchair bags and painted the beautiful logo out on the bag. They know who they are and so do I.
الرد من Mobility House Ltd 2023.09.27
Hi David Thank you for your kind review and the purchase of your new mobility scooter. A pity about painting over our logo after us giving them free bags, but that is their prerogative I suppose. We look forward to seeing you travelling around Goole.
Graham Lower
Graham Lower
2022.05.25
Had a bit of an accident and bent the rear axle, called at the shop to ask for a repair, they new what I needed, ordered parts and 3 days later, they picked my scooter up, fitted new axle, serviced it and brought it beck same day, excellent job guys, Many Thanks.
الرد من Mobility House Ltd 2022.06.01
Dear Graham, Thank you for your kind review. We do aim to please and was a pleasure to repair your scooter as quickly as we could
jamie powell
jamie powell
2022.03.17
Tried to call today and purchase a mobility scooter the guy in the shop wasn’t very helpful and then rang his boss to confirm the prices of the scooters then when I asked him about a particular scooter he told me to shush and then when I asked again he told me to wait a minute while he told his boss that there was a chair wet which was irrelevant at this stage as you have a customer in the shop willing to purchase a mobility scooter. Absolutely unbelievable customer service which surprised me looking at the 5* reviews
الرد من Mobility House Ltd 2022.03.18
We would like to thank you for your review, customer service is a very important part of our business, and we take it very seriously. Since we have been trading, we have had hundreds of happy customers and your experience is not reflective of the majority of our customers, and for that we can only apologise. We have discussed your review and this incident internally and agreed a way that we could have dealt with your enquiry more effectively moving forward. Kind Regards Dave Doran - MD Mobility House
June Edwards
June Edwards
2021.08.12
Fantastic service any thing gos wrong they sort it highly recommend
الرد من Mobility House Ltd 2021.08.31
Hi June. Thankyou for your kind words. So happy to be of service to you
Freddie Swinhoe
Freddie Swinhoe
2021.04.22
Been in this morning with my mum.They were very helpful and informative.Will be taking my uncle to have a look.Thankyou.
الرد من Mobility House Ltd 2021.05.05
Hi. Sorry for my late reply. It was a pleasure seeing you and your mum and look forward to helping with your Uncle. Thank you
Margaret Mableson
Margaret Mableson
2021.04.15
We have just purchased 2 reclining chairs and matching settee So very pleased with it. From making initial enquires to the furniture being delivered plus calls after to check all was still satisfactory and we were happy The personal service we received was superb Can highly recommend the shop and personal service of an independent shop to anyone
الرد من Mobility House Ltd 2021.05.05
Sorry for my late reply. I hope you are comfortable on your new suite, a pleasure to help you with the design and choosing the colour and pattern. Thank you for your review and custom
Paul Smith
Paul Smith
2021.01.28
I can't thank you enough for my mums stair lift. She loves it but more importantly its stopped me worrying about her struggling and maybe falling down the stairs. Excellent service thankyou again 😊
الرد من Mobility House Ltd 2021.01.28
Thankyou Paul. So pleased your mother and yourself are happy with our services
Sandra Hickling
Sandra Hickling
2019.08.21
Fantastic. So helpfully
الرد من Mobility House Ltd 2019.12.06
thank you very much sandra
Alan Walker
Alan Walker
2018.06.23
Friendly staff. Very polite and helpful.
الرد من Mobility House Ltd 2019.12.06
thank you alan