Motoebikes Ltd

www.motoebikes.com

Motoebikes Ltd Reviews

EXCELLENT rating
5.0
59 reviews Verified
Motoebikes Ltd
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Reviews ( 59 ) 5.0

Tony Davies
Tony Davies
2024.10.22
I had my 4year old Zero DSR serviced and software upgraded. Lee was very helpful and gave me a cuppa after my journey from Brighton. He even offered to come and pick me up if I went for a walk and breakfast somewhere. (there's actually a great coffee shop less than 20 minutes away). He was very quick with the service and it was a fair price. Highly recommended.
Reply from Motoebikes Ltd 2024.10.22
Thank you for sharing your experience! We're delighted to hear that Lee provided helpful service and made your visit comfortable with a cup of tea and thoughtful offers. It's great to know that you found the service efficient, fairly priced, and the nearby coffee shop enjoyable! We appreciate your recommendation and look forward to serving you again in the future.
Doug Peel
Doug Peel
2024.07.16
I was looking for an ex-demo Zero Motorcycles DSR/X to set up for off-road use, and MotoEbikes had one. Lee, the managing director, was extremely responsive, friendly, knowledgeable and flexible. No hard sell tactics - just shared enthusiasm for the world of electric moto. The price was fair, he was able to deliver it with the upgrades I wanted (frame guards, skid plate, aggressive footpads, rapid charger), and the entire experience was very efficient and pleasant. Highly recommended! (As are Zero Motorcycles - this is the third one in my fleet...)
Reply from Motoebikes Ltd 2024.07.16
Thanks Doug, we're looking forward to hearing about your adventures
John-Paul Sawyer
John-Paul Sawyer
2024.06.26
I was in the area so I popped into MotoeBikes to have a look at some of the electric offroad bikes, Lee was very accommodating answering my questions, he let me ride a Surron LBX and a Talaria. The Talaria was more punchy but the Surron was much more nimble so I ended up taking home a Surron, biggest problem was picking a colour as all was in stock. It's been perfect for hacking around the local woods in the evenings.
Reply from Motoebikes Ltd 2024.06.26
Thanks John. I'm pleased you found the test rides useful
James Gibbins
James Gibbins
2024.06.22
Reply from Motoebikes Ltd 2024.06.26
Thank you
PAUL NICHOLSON
PAUL NICHOLSON
2024.06.15
SUPERB TO DEAL WITH DEFINETLY WOULD USE AGAIN TOP DEALER
Reply from Motoebikes Ltd 2024.06.15
Thanks Paul, it was great meeting you guys yesterday.
Nicholas Annett
Nicholas Annett
2024.05.07
I called Lee at MOTOEBIKES to ask a few questions about electric dirt bikes for my son, Lee was very informed and directed us to our ideal bike for my son and in under 20 hrs our SURRON was outside my garage delivered fully built and professionally transported (very very smart company vehicle)Lee gave me and my son a full test drive demo, battery installation and removal instruction along with safety information and all round excellent service it's a shame everything in life doesn't run that smooth lol a pleasure doing business with you MOTOEBIKES.
Reply from Motoebikes Ltd 2024.05.07
Thanks Nick! I'm sure you and Shem will have hours of fun out on the track with this bike.
Wayne Watson
Wayne Watson
2024.04.24
I started riding bikes in the 80's. Worked my way up to a GPz550, had an accident (not my fault), and stopped for a while. Speed forward to 2022 - Given the ever increasing price of fuel and my need to only really do short trips I decided to pick up biking again. I bought a Horwin CR6 to see if I could still hack it / enjoy it (Battery power seemed a bit of an investment, but less time spent on maintenance and more time riding appealed to me). And I did. I really enjoyed the freedom and mobility that the bike provided. Cheaper to run daily than a BMW 2 series too. Move forward 18 months with the CR6 being used almost daily, and I started to look for bikes that I could progress to - could match my enthusiasm, manage my skill and keep me safe. So I settled for a Zero SR. It was in my price range and ticked my range and performance boxes. (I want to be able to travel further afield without worrying too much about charging). I looked around various places for deals and services offered and Motoebikes just stood out - Good Zero range, on site servicing, small and local. I visited them (Guildford a short trip for me) and met with Deborah. She explained the differences between the bikes they had in stock, knew the key attributes of each, and also pointed me at a recent deal they had - an unregistered 2023 Zero SR/F for less than a new SR. We chatted for a while as Lee was out delivering a bike, and she showed me pictures of a rider they sponsor (riding an electric dirt bike). Deborah also went and spoke to another person who came in (browsing) and took the same time to answer their questions. Lee came back and showed me some more details on the bike, explained some of the key items, answered all the questions I had on the bike - and got the sale. Lee and Deborah are passionate about eBikes. They service their bikes, sponsor a rider, and are willing to take time with anyone who comes in. They share the workload between them and make for a very friendly atmosphere. I would definitely recommend visiting them and discussing your needs. They helped me a lot (and I get my bike delivered in < 24 hours time. Can't wait.)
Reply from Motoebikes Ltd 2024.04.25
Thanks Wayne, that's a really lovely story. It's also nice to know since you wrote this review, we dropped the bike to you this morning and you appear to be over the moon. Have many hours of fun with your new Zero and we look forward to seeing you soon in the shop for a coffee and looking over your bike. Thanks again, Lee & Deborah
arthur
arthur
2024.04.23
my experience was really good ,delivery was really quick and lee was really easy to deal with ,i would definitely recommend
Reply from Motoebikes Ltd 2024.04.24
Thanks for your review Arthur. It was a pleasure helping you with your bikes
Mark Savin
Mark Savin
2024.04.18
The staff are really friendly and knowledgeable and make a great espresso and unlike a lot of so called “companies” out there on the web these guys actually have a really nice shop and carry in stock a full range of bikes from Zeros to Talarias
Reply from Motoebikes Ltd 2024.04.19
Thanks for making the trip to see us. We look forward to you again in June. Lee
Jonathan Manuel
Jonathan Manuel
2024.04.18
Great range of electric bikes on display and knowledgeable no pressure sales team. Very welcome reception and great coffee! Well worth a visit.
Reply from Motoebikes Ltd 2024.04.18
Thanks Jonathan! Feel free to drop by for coffee and checking out new bikes. We have more brands coming soon. Lee
Stephen Ashby
Stephen Ashby
2024.04.18
Lee and his team provided a very professional service whilst I was expressing an interest in purchasing an electric bike. It turned out that Lee was the business owner (lucky me) he demonstrated plenty of patience, skill not to mention fantastic product knowledge and humor… I would buy an electric bike from my new friend Lee at MotoEbikes Ltd. Impressive!
Reply from Motoebikes Ltd 2024.04.18
Hi Stephen, thanks for the review. I'll let you know when we have another Zero day. Meanwhile you're welcome to come and try the DSX/R again. See you soon! Lee
simon king
simon king
2024.04.17
Highly recommend Motoebikes. Lee has wide knowledge of the electric bike scene and very helpful and informative. Easy parking, nice venue and great coffee! Defo worth a visit
Reply from Motoebikes Ltd 2024.04.17
Thanks for visiting Simon. We look forward to seeing again, next time you're on your way to Newlands Corner.
Nichola Oliver
Nichola Oliver
2024.04.10
My son brought a surron bike which he is over the moon with, we had the pleasure of meeting lee who was very friendly and very helpful, explained about the bike to my son in a professional manner, prompt delivery and warranty straight away, easy and fast transaction, thank you very much lee
Reply from Motoebikes Ltd 2024.04.10
It was a pleasure Nichola. I hope Ryan has many hours of fun with the bike.
James Hougham
James Hougham
2024.04.06
100% Recommend Lee and his team! They now exactly what there talking about and are always on hand to help with any questions. Whole process start to finish simple! Which is what most people want. If your looking for an E-Bike then your in the right place 👍
Reply from Motoebikes Ltd 2024.04.08
Dear James,Thank you so much for your kind words and recommendation! We're thrilled to hear that you had such a positive experience with us.Enjoy your new E-Bike, and thanks again for choosing us. 👍
Gabriel Wright
Gabriel Wright
2024.03.08
Great experience, bought a surron lbx and was delivered extremely quickly with great communication. Over the moon with bike and received warranty shortly after 👍🏻
Reply from Motoebikes Ltd 2024.03.08
Thanks Gabriel, enjoy the bike!
Mike Blake
Mike Blake
2024.03.03
Lee is a gentleman and proper old fashioned biker, he was incredibly helpful with my Zero DSR. firmware upgrade, belt adjustment and even threw in a cappuccino! Looking forward to my next visit, thanks.
Reply from Motoebikes Ltd 2024.03.03
Thanks Mike. It was a pleasure meeting you and working on your bike. See you again when you next need it serviced .
Susan Ambrose
Susan Ambrose
2024.02.09
Fantastic and informative service from Lee and the team. With us having no experience in electric bikes, Lee was able to guide us towards a bike for a 16 year old, which he absolutely loves. Lee gave honest answers to our questions, some of which might have seemed obvious to him, and I would definitely recommend MotoEbikes to anyone considering purchasing an electric motorbike.
Reply from Motoebikes Ltd 2024.02.09
Thank you Susan. I'm really pleased Ethan is enjoying his new bike.
James Jeremy
James Jeremy
2024.01.17
👌Excellent Company! The bike I purchased from them is amazing, but made all the better by the great service from MotoEbikes Guildford. Professional, personable, and thoroughly nice people, Deborah and Lee run a great operation; totally trustworthy, the pre and post sales service has been brilliant, and they know ebikes inside and out.. If you are looking to get one, this is the company to contact! They will diligently guide you through the whole process, thank you MotoEbikes!
Reply from Motoebikes Ltd 2024.01.18
Thanks for your kind words James.
Rikky Mullis
Rikky Mullis
2024.01.03
Amazing service super helpful made the transaction quick and stress free from start to finish. Answering every question I had. Top service great guy. I'm love with my surron ultra bee awsome bike!!!!!
Reply from Motoebikes Ltd 2024.01.04
Thanks Rikky! You're right the Sur-Ron Ultra Bee is an awesome bike.
Max Anstruther
Max Anstruther
2023.12.06
Bought a brand new Talaria X3 from Lee at MotoEbikes and couldn't have been happier with the whole experience. Test ride service, very knowledgeable and friendly dealership and free delivery! Highly recommended, especially as this is the first time I've bought a new vehicle. The bike is excellent too! Five stars!
Reply from Motoebikes Ltd 2023.12.07
Thanks Max! We always try to offer free delivery within 60 miles