Move On Removals and Storage

www.moveonremovalsandstorage.co.uk

Move On Removals and Storage Reviews

EXCELLENT rating
5.0
294 reviews Verified
Move On Removals and Storage
%title%

%offer%

Reviews ( 294 ) 5.0

Steve Abbotts
Steve Abbotts
2024.10.11
This is an outstanding customer orientated company which has treated me perfectly on a number of occasions. The staff make you feel that you really matter to them!
Clare Thrower
Clare Thrower
2024.10.11
THANK YOU to everyone involved in both our moves last week. The guys worked so hard to keep all our belongings safe, negotiated with tricky Bristol roads and lack of parking, plus managed to get the contents into their new home with good humour throughout. Thanks also to Jo for being so patient with all the will we/won't we be moving issues. Jo was so helpful and calm which is exactly what was needed! I have already recommend Move On to friends and will continue to do so!
2024.10.11
Verified
This is an excellent customer orientated company. I found I could totally rely on them the times I have used them. Moving and storing ones personal possessions is so very important. I have found this company excellent with a personal service from the senior management to the brilliant staff on the ground. Thank you Jo, all the plaudits you have received are well earned.
Service
Quality
Value
2024.10.11
Verified
Great team, efficient and friendly movers We recently used Move On Removals for two moves: first from our home to storage, and then from storage to our new house. They were fantastic throughout the entire process. The office team was incredibly organized, responding to emails promptly, politely, and always with a helpful attitude. Callum led the moving team, coordinating everything seamlessly. The team worked efficiently and with great care, and it was clear they knew each other well, which created a positive, upbeat atmosphere during the move. They took excellent care of our belongings and were always willing to assist with anything we needed. After moving us into our new home, they genuinely seemed happy for us and, even after a long day, cheerfully helped us place a few extra items where we wanted them. We’ve used Move On Removals multiple times over the years, and we completely trust them to do an exceptional job every time. We highly recommend the team—every interaction with them has been outstanding.
Service
Quality
Value
Steve “S” Fingerhut
Steve “S” Fingerhut
2024.10.05
We recently had to move at quite short notice. We had used Move On Removals before and really wanted to use them again. Jo at the office bent over backwards to get our preferred date booked in despite the short notice. Once again Rich and the team were professional, courteous and friendly throughout the whole move and made the whole thing completely stress free. Fantastic service from start to finish. Thanks guys
Reply from Move On Removals and Storage 2024.10.11
Thank you, Steve! We're delighted to hear Jo, Rich, and the team made your move stress-free and accommodated your preferred date. We look forward to helping you again in the future!
2024.10.05
Verified
Amazing service….again We recently had to move at quite short notice. We had used Move On Removals before and really wanted to use them again. Jo at the office bent over backwards to get our preferred date booked in despite the short notice. Once again Rich and the team were professional, courteous and friendly throughout the whole move and made the whole thing completely stress free. Fantastic service from start to finish. Thanks guys
Service
Quality
Value
Reply from Move On Removals and Storage 2024.10.11
Thank you! We're delighted to hear Jo, Rich, and the team made your move stress-free and accommodated your preferred date. We look forward to helping you again in the future!
AndreasV121 Andreou
AndreasV121 Andreou
2024.09.15
Reply from Move On Removals and Storage 2024.09.20
Thank you, Andreas, for your feedback! We're glad to hear you had a positive experience. If you have any suggestions or comments, feel free to share them with us. Your input is valuable in helping us improve!
Charlene Perkins
Charlene Perkins
2024.09.12
Absolutely AMAZING service! Right from the get go with Jo and then Rich coming out to my house to do the survey! So kind and professional and the Absolutely went above and beyond. I had James and Marc come out to do my removals and they were 10/10! Nothing was to big or small for them! They were so professional and made sure that all of my furniture was properly packaged and stored once we got to the storage facility! They took time and care and I honestly cannot thank them enough. I would 1 billion percent be using them again to take removal my items out of storage to my new property. I highly recommend them, please do not hesitate to contact them. They work to get the best for the customer. Thank you Jo, Rich, James & Marc! 10/10 🌟
Reply from Move On Removals and Storage 2024.09.13
Thank you, Charlene, for your amazing feedback! We're thrilled our team exceeded your expectations and provided such a professional service. We'll pass your kind words to Jo, Rich, James, and Marc. Looking forward to helping with your next move!
2024.09.12
Verified
10/10 Absolutely AMAZING service! Right from the get go with Jo and then Rich coming out to my house to do the survey! So kind and professional and they Absolutely went above and beyond. I had James and Marc come out to do my removals and they were 10/10! Nothing was to big or small for them! They were so professional and made sure that all of my furniture was properly packaged and stored once we got to the storage facility! They took time and care and I honestly cannot thank them enough. I would 1 billion percent be using them again to take removal my items out of storage to my new property. I highly recommend them, please do not hesitate to contact them. They work to get the best for the customer. Thank you Jo, Rich, James & Marc! 10/10 🌟
Service
Quality
Value
Reply from Move On Removals and Storage 2024.09.20
Thank you for your kind words! We're thrilled to hear that Jo, Rich, James, and Marc provided such exceptional service. We're here to make every move seamless and stress-free. Looking forward to assisting you with the next move!
2024.09.11
Verified
Outstanding Team This is a team that goes over and above to make sure everything runs smoothly. We couldn't have been more pleased or felt more safe and looked after than with Richard, Joe and the team. Jo in the office was a constant support during the never ending exchange period during several different buyers over a year!!!! I can't recommend this company highly enough, they take pride in their work and really look after the customer. I just want to say thank you for your compassion, good humor and efficiency! This 5 star review is fully deserved!!!!
Service
Quality
Value
Reply from Move On Removals and Storage 2024.09.20
Thank you for your kind words! We're thrilled to hear that Jo, Rich, James, and Marc provided such exceptional service. We're here to make every move seamless and stress-free. Looking forward to assisting you with the next move!
Penny Davies
Penny Davies
2024.09.10
Highly recommend the Move On removals team. Professional packing and unwrapping including my antique grandfather clock. And really nice people who ensured what would have been two stressful moves run very smoothly
Reply from Move On Removals and Storage 2024.09.13
Thank you, Penny! We're delighted to hear that our team made your moves stress-free and handled your grandfather clock with care. Your recommendation means a lot to us and highlights our commitment to providing excellent service.
Jacqueline Enoch
Jacqueline Enoch
2024.08.22
Amazing service from start to finish. The movers - Callum, Lee, Mark and Rich, were exceptional, making our moving day a breeze. You couldn’t ask for a nicer team of people. Highly, highly recommended.
Reply from Move On Removals and Storage 2024.08.23
Thank you so much, Jacqueline! We're thrilled to hear Callum, Lee, Mark, and Rich made your move seamless. Your recommendation means a lot to us!
2024.08.22
Verified
Wonderful experience, couldn’t be more helpful. Amazing service from start to finish. The movers - Callum, Lee, Mark and Rich, were exceptional making our moving day a breeze. You couldn’t ask for a nicer team of people. Highly, highly recommended.
Service
Quality
Value
Reply from Move On Removals and Storage 2024.08.30
Thank you for your kind words! We're thrilled that Callum, Lee, Mark, and Rich made your move a breeze. Your recommendation means a lot to us!
Sveta Milyaeva
Sveta Milyaeva
2024.08.11
The guys at R&S were awesome. Total can-do attitude, always cheerful, totally flexible and at no point we heard a "no". Your move date has not been confirmed yet? No problem, we'll keep a slot for you or try to fit you in. Your move-in date hasn't been confirmed? No problem, we'll take your stuff to the destination point and will keep in storage until you're ready to move in. Then, on the day of the move, they arrived fully kitted with all sort of paddings and wrappings - tables, chairs, pictures - everything has been carefully wrapped and cradled down the stairs. Bulky items such as beds and sofas, have been taken apart and then reassembled at the destination. Not a scratch on the wall. Everything has been loaded and unloaded, and at every step they asked us how we'd like things done. We also appreciated (the guys had to stay overnight at the source point) the workers were placed in a reasonable hotel for the night- a rare care for the employees these days, and we did not mind paying a little extra for that. So, overall, a five-star experience and we would recommend them to anyone in a heartbeat. We would like to personally thank James, Jo, Richard and Joe, you've been fantastic!
Reply from Move On Removals and Storage 2024.08.16
Sveta, thank you for your wonderful review! We're thrilled to hear you had such a positive experience. Your kind words about our team, especially James, Jo, Richard, and Joe, mean a lot to us.
2024.08.11
Verified
Amazing company and brilliant team The guys at MOR&S were awesome. Total can-do attitude, always cheerful, totally flexible and at no point we heard a "no". Your move date has not been confirmed yet? No problem, we'll keep a slot for you or try to fit you in. Your move-in date hasn't been confirmed? No problem, we'll take your stuff to the destination point and will keep in storage until you're ready to move in. Then, on the day of the move, they arrived fully kitted with all sort of paddings and wrappings - tables, chairs, pictures - everything has been carefully wrapped and cradled down the stairs. Bulky items such as beds and sofas, have been taken apart and then reassembled at the destination. Not a scratch on the wall. Everything has been loaded and unloaded, and at every step they asked us how we'd like things done. We also appreciated (the guys had to stay overnight at the source point) the workers were placed in a reasonable hotel for the night- a rare care for the employees these days, and we did not mind paying a little extra for that. So, overall, a five-star experience and we would recommend them to anyone in a heartbeat. We would like to personally thank James, Jo, Richard and Joe, you've been fantastic!
Service
Quality
Value
Reply from Move On Removals and Storage 2024.08.16
We're thrilled to hear about your positive experience with our team. Your kind words about our flexibility and care are much appreciated. Thank you for recommending us and mentioning James, Jo, Richard, and Joe—our team will be delighted!
Edward Alekxandr
Edward Alekxandr
2024.07.30
Amazing work, from quote to moving. Rich came around to quote for the work, listed everything to pack and move plus knew everything about how they'd work. Then day before "Completion Day", Joe and (other) Rich came to box, pack and part load the van. Joe was exceptionally helpful, whilst a youngen, knew his stuff and ran the day brilliantly, Rich was excellent, proper gentleman and exceptionally good taking apart all my Konk furniture. Part loading the van run by Callum with Rich and Lorenzo was insane to watch, very well done and got ready for Move Day. Then on Completion Day, finished loading the vans and drove 3 hours to the new place, took the vans to a secure lockup and first thing Wednesday came in to unload and reassemble the furniture. I cannot thank Callum enough, absolute gentleman and very kind (especially after we discovered the sink rotting backboards and all the "surprises" from our sellers), and Rich & Lorenzo were absolutely brilliant, between the three of them they left us on the Wednesday with a perfectly executed move. I take my hat off to them all, whilst not cheap, the value for the money is certainly worth it.
Reply from Move On Removals and Storage 2024.08.09
Thank you, Edward! We're thrilled that our team provided exceptional service throughout your move. It's wonderful to hear that everyone, especially Joe, Rich, Callum, and Lorenzo, made the process smooth and professional. Your satisfaction means a lot to us!
2024.07.30
Verified
Took the pain out of my house move, professional and efficient and kind. Amazing work, from quote to moving. Rich came around to quote for the work, listed everything to pack and move plus knew everything about how they'd work. Then day before "Completion Day", Joe and (other) Rich came to box, pack and part load the van. Joe was exceptionally helpful, whilst a youngen, knew his stuff and ran the day brilliantly, Rich was excellent, proper gentleman and exceptionally good taking apart all my Konk furniture. Part loading the van run by Callum with Rich and Lorenzo was insane to watch, very well done and got ready for Move Day. Then on Completion Day, finished loading the vans and drove 3 hours to the new place, took the vans to a secure lockup and first thing Wednesday came in to unload and reassemble the furniture. I cannot thank Callum enough, absolute gentleman and very kind (especially after we discovered the sink rotting backboards and all the "surprises" from our sellers), and Rich & Lorenzo were absolutely brilliant, between the three of them they left us on the Wednesday with a perfectly executed move. I take my hat off to them all, whilst not cheap, the value for the money is certainly worth it.
Service
Quality
Value
Reply from Move On Removals and Storage 2024.08.09
Thank you for your detailed review! We’re thrilled to hear that our team, especially Rich, Joe, Callum, and Lorenzo, made your move smooth and efficient. We appreciate your kind words and value your recommendation.
Ben Connett
Ben Connett
2024.07.27
Lorenzo and Richard were brilliant and managed to have us packed and moved from a flat to a house in less than a day! The whole process from quote to move was very straightforward. 10/10 would recommend
Reply from Move On Removals and Storage 2024.08.09
Thank you, Ben! We're thrilled to hear that Lorenzo and Richard exceeded your expectations and made your move seamless. We appreciate your recommendation and are glad you found the process straightforward!
George Ellis
George Ellis
2024.07.25
We chose to use Move On Removals for our move last week as we were recommended them through a family friend and they really did not disappoint. Initially, Jo and Rich were super helpful during the quote stage and getting all the materials we needed beforehand. Then, on the day of the move, Callum and the team (sorry we didn’t get all the names of the guys) were incredible. They were quick, efficient and super diligent (especially on a very hot day). No damages at all and everything was put where we requested with care and attention. We really cannot recommend them enough and would definitely use them again for any future moves!
Reply from Move On Removals and Storage 2024.07.26
Thank you, George, for your wonderful review! We're delighted to hear that Jo, Rich, Callum, and the team provided such excellent service. We truly appreciate your recommendation and look forward to helping with any future moves.
2024.07.25
Verified
Amazing Removal Experience! We chose to use Move On Removals for our move last week as we were recommended them through a family friend and they really did not disappoint. Initially, Jo and Rich were super helpful during the quote stage and getting all the materials we needed beforehand. Then, on the day of the move, Callum and the team (sorry we didn’t get all the names of the guys) were incredible. They were quick, efficient and super diligent (especially on a very hot day). No damages at all and everything was put where we requested with care and attention. We really cannot recommend them enough and would definitely use them again for any future moves!
Service
Quality
Value
Reply from Move On Removals and Storage 2024.07.26
Thank you for your wonderful review! We're thrilled to hear you had a great experience with Jo, Rich, Callum, and the team. Your recommendation means a lot to us, and we look forward to assisting you in future moves!