NorthStyle レビュー

Not ethical company, lied to the Better Business Bureau I ordered a dress and it never arrived in time for the event I needed to wear it at. Contacted customer support. They sent me another one. It didn't fit. I ended up getting the other dress when I returned from the event. I returned both dresses and asked for a refund on the original dress. They promised they would send it in the mail and never did. I filed a complaint with Better Business Bureau and they lied to them as well. Do not do business with this company.

Don’t sign up! i can’t believe what i’ve just been through with North Style rewards-my credit card has been charged $21.00 per month for “rewards”. Who on earth would pay $21 to get 5% back-THIS IS A COMPLETE RIP OFF and SCAM! DO NOT SIGN UP I had no knowledge that I would pay a monthly fee -this is simply awful from a so called reputable company. Very Disappointing-Shame on North Style

Fraud, beware of rewards program Don't ever order from this company. They automatically enroll you in a rewards program and deduct money from your account each month. I have to call my bank and get this stopped. A one star rating is too much.

I am trying to unsubscribe from membership and of course there is no way to do that. I call customer service and there are only 2 options -- place an order or cancel an order. So I went to their online step. It has no option to request that. Seriously? Now I REALLY want to cancel my membership. That makes horrible customer service for me.

BUYER BEWARE BE WARNED...Never, ever order from NorthStyle. I placed a considerable order eight (8) days ago. (All in stock items). They claim it takes 3 to 5 days to process an order. However, at this writing, they have yet to ship the order. I will not ever order from them again. Their customer service stinks and has been extremely vague in their response to my inquiry. And then, they want to charge me almost $11 to return anything I don't want. NEVER, EVER AGAIN! Don't walk, RUN!!!!

Horribe- Rewards Program did not sign up for I purchased 1 item from this store, after that I was automatically signed up for their rewards...? I was charged $21.15 twice within 30 days! Than to have to dispute with the credit card company for over 30 minutes! I will not be purchasing from this company anymore, 1 and done!

Dont sign up for Northstyle rewards They get you to sign up for rewards program by promising to rebate your shipping and 10% of your order. I knew they charged by month after first month so I made a note to myself to cancel. I did get a rebate check for the first shipping charge. But not for the 10% back. Then I submitted rebates for shipping and % back from their partner Chadwicks and all of them were disallowed. After you cancel your membership you cannot log in to check on your claims or resubmit them according to their picky rules. I still dont understand what was wrong with the claims.

Horrible customer service I put in an order that had one item back ordered. The company kept charging and crediting my account. I tried to get information from customer service about the status of the order and if they were going to keep repeatedly charging me for an item that wasn’t being shipped. No one would answer my questions. The were very rude and completely unhelpful. They kept putting me on hold and transferring me around. The last person I spoke to talked over me, refused to let me speak and hung up on me.

Why no Black or dark-skinned models Over the years, I have purchased many items from Northstyle but I will no longer. All their models are White or so light in color as to not have an ethnic identity. This is 2023 and all ethnicities should be represented. So disappointing.

North Style needs better customer service My husband and I are celebrating our 50th anniversary next month. I ordered a jacket and sweater to wear at our celebration. I was told the order would be arriving in 5-7 days. Fourteen days later, I called to find out where my order was. I was informed that the order had not been sent out as the supplier not longer made the jacket. The company should have sent me an email or called me (they have my email address and phone number). Now I'm running short of time looking for something else. We live 175 miles to the closest big town so I rely on shopping online.

10% Sales Tax?? I just want to know how NorthStyle and Chadwicks get away with charging not only outrageous shipping, but also 10% sales tax on internet clothing purchases. 10% can't possibly be right.

Northstyle Rewards is a RIPOFF My review concerns the Northstyle Rewards program. As far as submissions for Northstyle and their 'premier' shops i.e. Serengetti, Chadwicks,, etc. documentation is acceptable. For the Marketplace submissions which include a number of online stores i.e. Walmart, Chewy, BJ's, Costco, Tatcha, Korres, Bed, Bath & Beyond, they seem to reject every receipt submission as inacceptable, despite the fact I save each one the same way as i do with the Premiere stores, as a PDF from the website. For instance, Costco. I can access all of my receipts from Warehouse shopping to online. I pulled each and every one up and saved as a PDF. Every single one was rejected as insufficient backup documentation. Why? Your name and address are not printed on Costco receipts, particularly those in warehouse. So if Costco is a participating provider, why aren't my receipt acceptable? Same thing with Korres, Dropps, Bed Bath and Beyond. WE are speaking of roughly 57 in rebate savings. I have had arguments via email with these folks and it is just more frustrating than worth the trouble. And the membership fee is 16.95 per month so you have to be diligent and submit your request with receipts asap. So now, I cancelled membership, which they will hopefully do correctly, and I will not shop at these online merchants aka no more Northstyle, Serengetti, or Chadwicks. Their shipping charge is outrageous anyway, they never give deals on shipping the way J Jill does and they never give discounts. The only way to get your money back is via the rewards which tricks you into thinking you will get some money back. Shame on you Northstyle and partners. You just lost a good customer.

Return Policy is Unacceptable They come across as very upscale, and I must admit, the quality of clothes is good, althought the descriptions of the products is not. And theirreturn policy is terrible. I ordered a blouse that was supposed to be the color of denim; it was gray. Two other items I purchased did not fit as I had hoped. I followed their process to return, using the return label provided and dropping it off over a month ago. They keep telling me they haven't received it. Then maybe they should use UPS instead of USPS for returns? Their prices are high...I'm out a big chunk of money waiting for a satisfactory response!

a little side hustle using your credit card I ordered a shirt before the holidays. It arrived (no free shipping) and was fine. However, two weeks later a charge hit my credit card for $14.95 for "catalogue." I disputed it with my credit card and got my money back. Then a month later, a $15.95 charge showed up on the credit card for their "reward program." My credit card flagged the charge, I told them it was fraud, they closed my account and issued a new card. Do NOT order anything from them, and if you did, check your credit card statement for small charges from "NorthStyleRe" They are nickel and dimming the credit cards of their customers.

My card has been charged but still don't have my order. I placed an order three weeks ago and have been trying to reach customer service for the past several days. All phone numbers that I have for the company say that my call cannot be completed - which I wonder if the phones have been disconnected. Does anyone have any information on the company and if it is still in business?

Northstyle Redeemed Themselves This is a mixed review. On the one hand, I believe Northstyle's practices are a bit deceptive because it is not obvious (to me) that when you sign up for the VIP service it will cost you $14.95/month. Also, to obtain the VIP benefits, you have to request each one. On the other hand, I didn't realize I was being charged the $14.95 for almost 2 years. When I figured it out, I requested a refund and they paid me back for 21 months of charges. Even though they have many poor reviews, they treated me right!