Categories Sports Swimming & Water Sports Peppermill Devizes (Hotel)
Peppermill Devizes (Hotel)

www.peppermilldevizes.co.uk/the-hotel

Peppermill Devizes (Hotel) Reviews

EXCELLENT rating
4.7
556 reviews Verified
Peppermill Devizes (Hotel)
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Reviews ( 557 ) 4.7

Nicholas Harper
Nicholas Harper
2024.12.25
Family of four for Christmas dinner on Christmas Day. Excellent meal, friendly and professional staff. Our third Christmas day meal and will go back again.
Trip type
Family
Location
Service
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Mauw Zacht en lief
Mauw Zacht en lief
2024.12.18
Trip type
Vacation
Family
Location
Rooms
Service
Patrick Cazier
Patrick Cazier
2024.11.26
Trip type
Business
Solo
Location
Rooms
Service
Steve
Steve
2024.11.03
Verified
Fantastic 4 days at the Peppermill hotel in Devizes We stayed at the Peppermill from the 1st to the 4th of October after an appalling two nights at the Bear Hotel just a 5 minute walk away (Please see my review concerning this hotel). I can’t recommend the Peppermill enough, everything about it was great. When we were looking for an alternate hotel and came across the Peppermill we’d booked our room there and then because we were so impressed with the service. Being somewhat cautious after our experience at the Bear we asked to see some of the rooms as a precaution and the receptionist was very accommodating. The rooms we saw were in complete contrast to the rather tired and unkempt rooms at the Bear, they were up to date, looked to be only a few years old and even though the heating wasn’t on, they were warm which mattered to us a great deal because our room at the Bear was freezing. When we came down from looking at the rooms the hotel owner was at reception and we got talking to him. He was very friendly and really helpful and even told us that the hotel restaurant would be closed on the day that we were checking in and recommended some restaurants nearby, all of which we tried during our week in Devizes and as it happened they all turned out to be extremely good. He also gave us some information on tourist attractions as well. When we asked what time we could check in he said that the normal time was 3pm but he would see to it that our room would be ready at 11am which coincided with the time we had to check out of the Bear so that was even better. In the evening we went out for a meal at one of the restaurants that the hotel owner had recommended called the Black Swan and the food there was faultless and so was the service. On the day that we checked in, again the owner was at reception and he said to us that a Superior Dulux King room had come available and would we like to see it which we did. It was a larger room with a bigger bathroom and a Super King bed and at the same price as well so we took it. The owner even helped us up with our luggage. We also booked a table at the restaurant for the evening and again the food and service was faultless and the staff were all very attentive and polite. In the evening we went back to our room to chill out. My wife stayed in the room but I went to one of the “Snugs” which are areas set out for you to relax in. The one near us has a fire place a couple of settees and a coffee table all of which resembled a living room but without a TV so I settled down for a nice quiet read. In the morning we went down for breakfast which was in the restaurant. There was the usual fair that you see in most hotels but all of it was cooked to order. You know it’s cooked to order because you can see the chef cooking it so unlike the Bear it came out nice and hot. So, what’s my conclusion about the Peppermill? Well, its 10 out of 10 and if ever we’re in Wiltshire again that’s where we’ll be staying.
Jon Trimby
Jon Trimby
2024.10.12
Had a quick lunch with my son. Went to Black Swan first but they were booked up until too late for us. Very good meal and service.
Trip type
Family
Location
Service
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Adam Hewitt
Adam Hewitt
2024.10.11
Location
Service
Kenneth Scase
Kenneth Scase
2024.09.29
Trip type
Family
Location
Service
Nicholas Brealey
Nicholas Brealey
2024.09.21
Very good food.
Trip type
Family
Location
Service
Tom
Tom
2024.09.04
Went here for steak night and was not told about the ribeye not being part of the deal which is not a problem however wasn’t made aware of it. Also all three of us asked for medium rare steaks and they all came out pretty much raw inside nearly blue., when mentioned they didn’t do anything about it and also charged a mandatory 10% commission so payed 37£ for a steak that wasn’t even cooked correctly won’t go again.
Trip type
Friends
Reply from Peppermill Devizes (Hotel) 2024.09.07
Hi Tom, we appreciate customer feedback and we are sorry to read this review. Our Steak night deal is advertised on social media and outside the front of the building which clearly states that the offer is on our Flat Iron steaks. The servers for your evening are also there for you to ask if you have any queries on the offers or deals we have on that night. The menu you were given clearly states the price of the ribeye at the price you paid for it, we are sorry that this wasn't clear enough for you. When your food was delivered two waitresses checked on the food twice during the time you were eating and on both occasions you said everything was fine. It was not until the end of the meal when you came to pay that you mentioned that there was something wrong with the way all of your steaks were cooked, which is a shame as we could have easily rectified this if you had let the waitresses know when they asked. We also do not put commission on the bills, there is however, a 10% service charge that can be added or taken off by customers, which we happily do. On this occasion there was nothing more we could have done. The Peppermill
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Amie Batchelor
Amie Batchelor
2024.08.28
A modern twist of a classic building Great staff very attentive, well modelled rooms, enquire food ..even played a piano in the communal area. Can nit wait to stay again
Trip type
Business
Solo
Location
Rooms
Service
Suzannah Edwards-Jones
Suzannah Edwards-Jones
2024.08.22
Was there for one night for a wedding and we struck gold! Extremely comfortable, convenient, user-friendly and the BEST Full English Sunday Breakfast Ive had in ages.. I used to run a boutique B&B and I am very picky about Full English... This was sublime. Generous, tasty, perfectly cooked and prompt (and no sign of unwanted American Hash Browns TG). Top Marks given to the team here.
Location
Rooms
Service
Mindy
Mindy
2024.08.22
Verified
Stunning boutique hotel We have stayed at the Peppermill Hotel in Devizes several times and it never disappoints. What makes this hotel special is that each room has its own unique character and appeal. The owners have invested so much love and care in the design and beautiful soft furnishings. The restaurant is fabulous and they have an excellent wine list. Perfectly situated in the heart of Devizes across from the market place, it’s a real gem. The staff are really friendly and invested in making your stay/ dining experience a great one. Thank you
Paul Julian Wilson
Paul Julian Wilson
2024.08.13
Very nice Sunday roasts,especially the nut loaf option..bit hot inside though some ate our deserts outside at the rear terrace
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Andy Haig
Andy Haig
2024.08.12
Popped in for lunch on a Saturday. Good selection of beer. Nice bar menu. Had a couple of small plates. Perfect.
Trip type
Vacation
Solo
Location
Service
Veloist
Veloist
2024.08.09
Verified
Lovely hotel with a great breakfast We stayed for two nights while walking in the area with some friends. Rooms were great, spacious and the air conditioning was very welcome. Spotlessly clean and bed comfortable. The snugs and sitting rooms were a nice touch as was the fresh milk in the fridge in the snug (although something to convey a small amount back to your room would have been nice). Friendly welcome. They were happy to store my husband’s bike safely. The breakfast was lovely, yoghurts, cereals, fresh fruit and nice service and a good choice of cooked options. We did eat in the restaurant and I have reviewed that separately as it wasn’t such a good experience. Would definitely stay here again if we were in the area, just not sure we would eat there in the evening. Only niggle would be that they charged my credit card when we checked in….booking confirmation said payment due at checkout, and as we were two couples we wanted to pay separately but weren’t given the choice. Not a big issue though.
Dorine Madeley
Dorine Madeley
2024.07.27
Jen Bills
Jen Bills
2024.07.12
AFTERNOON TEA Despite advising when booking my friend was vegetarian some sandwiches contained meat. Staff did not tell us what cakes and sandwiches were. No serviettes and the scones were dry and burnt. Won’t be going back again for this experience.
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Nathan Jones
Nathan Jones
2024.06.16
Superb food and excellent service
Trip type
Family
Location
Rooms
Service
Owen Burton
Owen Burton
2024.06.05
A lovely relaxed place to eat. Pleasant staff and good menu range. Can get busy so book if it's important.
Location
Service
emma bailey
emma bailey
2024.06.04
Afternoon tea was lovely. Brilliant waitress was asked if we could change one to vegan (didn't realise we had yo prebook it) & spoke to chef, they made up extra for us! Mocktail Bora Bora was refreshing.
Location
Service