Pierpont Nail Spa

www.pierpontnails.com

Pierpont Nail Spa Reviews

EXCELLENT rating
4.6
439 reviews Verified
Pierpont Nail Spa
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Reviews ( 437 ) 4.6

N Killoran
2024.11.01 2024.11.01 | United States
Pricing and service are really outrageous No one prepared me for a $40 charge to remove gel polish. They should have explained cost and offered to do a gel manicure. Mediocre service.

Date of experience: 18 October, 2024
Tonya Peralta 805.794.7458
Tonya Peralta 805.794.7458
2024.10.27
This nail salon is great. The scheduling online is EASY! They are ready for you when your arrive and they spend the time on your feet. I’m so happy I’ve found them 👣
Aprajita Yadav
Aprajita Yadav
2024.10.24
Very disappointing experience. We booked ahead of time for a gel manicure and regular pedicure for my SILs wedding. Experience didn’t feel special at all. There is gel cured on my hands. My cuticles are flooded. And the top coat isn’t even properly on my nails. To add to that multiple cuticles were bleeding. How am I to clean up this cured gel on my fingers?
NEVEN GOUDA
NEVEN GOUDA
2024.10.18
Reply from Pierpont Nail Spa 2024.10.23
Hi Neven, We strive to provide excellent service to our customers. We understand that we could not accommodate a same day appointment. We appreciate your feedback and will use this information to improve. We have refunded you for your most recent service. We wish you all the best!
Sarah Furtado
Sarah Furtado
2024.10.14
I visited with a group of 5. We were all seated quickly and the service was great. It has been weeks and I'm still loving my nails. When we are in town, I will definitely go again.
Imy Lucas
Imy Lucas
2024.10.13
I went today on this place and I wasn’t happy about my manecure😢. I ask to make a lil thinner my French blue tip but she didn’t do it’s plus she is in a rush it’s because someone is waiting for her table. My husband saw my nails and said it wasn’t properly cleaned.Plus it’s a lil bet to pricey My pedicure was good
Reply from Pierpont Nail Spa 2024.10.03
Hi Imy, thank you for your feedback. We are always open to hearing our customers experiences which allows us to improve. We would love to offer you a repaint of the french tips on your full set of acrylics. Please contact us at (805) 701-3991 to move forward. Thank you!
Chelsea A.
Chelsea A.
2024.10.12
Verified
Highly recommend this nail spa! Very relaxing and clean environment. Easy parking by grocery store. I usually get builder gel manicure and a pedicure. The staff is very friendly and executed the services very well. I ask for Leah for manicures. They always ask if I was happy with the color and shape, which I appreciate very much. I will continue to come here and refer people. 10/10
Cathy Green
Cathy Green
2024.09.20
Last time I went I was very disappointed from usual gal- she seemed to be pushed to go faster - lady kept walking by watching girls- also put my shoes on immediately- of course not dry & my big toe was smeared when I looked at it at home - will give it one more chance then looking elsewhere
Reply from Pierpont Nail Spa 2024.10.03
Hi Cathy, thank you for your feedback. We are always open to hearing our customers experiences which allows us to improve. We would love to contact you about this appointment, unfortunately we cannot find your name or number in our system. Please contact us at (805) 701-3991 to move forward. Thank you!
Trish B.
Trish B.
2024.09.19
Verified
They moved my appointment up then made me wait til basically my old appointment why say you are ready when you are not
Madelyn Martinez
Madelyn Martinez
2024.09.10
Myly was amazing! Definitely coming back to see her 🤍
Reply from Pierpont Nail Spa 2024.10.03
Thank you for your feedback Madelyn! We look forward to seeing you again (:
amyah robinson
amyah robinson
2024.09.04
This was my second time coming here after loving my first set of acrylics from this location. John was my nail tech and was very rushed and rough through the whole process. I asked him to fix the french tip to be a bit more neat and thin, which he kept audibly sighing loud after I gave him the feedback. First time I came here the girl was genuinely pleasant, offered me water, and did a phenomenal job (I unfortunately didn’t get her name)- none of that was the same with John. Hopefully management here can give ALL employees the proper training to provide quality sets as well as a positive customer experience.
Ashley Beckwith
Ashley Beckwith
2024.08.26
I got a gel pedicure, it turned out excellent, the color they recommended is perfect. This will be my new go to, super sweet staff, extremely clean, and attention to detail. Taking my daughter next time!! Pro tip: book online!
Reply from Pierpont Nail Spa 2024.08.29
Thank you so much for your kind words Ashley! We look forward to seeing you again. (:
Theresa V
Theresa V
2024.08.22
Got pedicures here and the entire process was rushed. The polish was blotchy and messy. Not sure why this salon is rated so highly. Quite unfortunate and disappointing. Not worth the price at all. I'm also questioning how cheap the polish is. I know it's regular polish but it should stay on at least a day. My polish and my mother's came off before the day ended even with us being extra careful. Additionally, I have polish around my toes and my mother has a streak on her foot, which comes to show how rushed and messy our experience was. I wish we had a better time, so sadly we won't be returning. Edit: Added two stars back because of the prompt customer service and willingness to help remedy the issue.
Reply from Pierpont Nail Spa 2024.10.03
Hi Theresa, I'm glad we could help resolve the issue. Thank you for your business!
Julia L.
Julia L.
2024.08.12
Verified
I came in for the first time today for a pedicure with my mom as a birthday treat for her. We had a wonderful experience. The salon was very clean and organized and appeared very well maintained. We both got the mid level upgraded pedicure I think it was called "refresh" but I don't exactly remember. It was amazing! I have had many pedicures but it was actually the best pedicure I have ever had. Myly did an amazing job she was very kind and gave a great massage. We live in Santa Barbara but we definitely plan on driving down to Ventura to go to here from now on. :)
Carrie Campbell
Carrie Campbell
2024.08.09
This was my first time going to Pierpont Nails. I was very impressed with my pedicure and builder gel nails. They explained the builder nails, which would work better on my nails and they look great… thanks Kelly for doing a good job! My toes were done by Christine and she was fabulous!!! She took so much time to make sure they were perfect and did a wonderful massage. I will definitely return and ask for those ladies again! Thanks!!
Reply from Pierpont Nail Spa 2024.08.09
Thank you Carrie! We appreciate your kind words and look forward to seeing you again!
Katherine R.
Katherine R.
2024.08.08
Verified
I went in with my guy a couple weeks ago for a dual pedicure and got fabulous treatments that were invigorating and relaxing. I chose a beautiful orchid polish and he went with a classic buffing. Great service, a friendly team and soothing atmosphere. Pierpont is simply the best!
Reply from Pierpont Nail Spa 2024.08.08
Thank you Katherine! We're so happy that you enjoyed your experience at our local nail spa. Hope to see you again soon!
jacquie perez
jacquie perez
2024.08.05
Wonderful experience. Needed a last minute gel pedicure. They were very receptive to me wanting a few adjustments to my toes. And then I decided I wanted a different color after I had already picked one and they were super nice with the change. The space is very clean, and the environment and nail artists and welcoming. I’ve been to a lot of different spots and this space was one of the best in Ventura county.
Reply from Pierpont Nail Spa 2024.08.06
Thank you for all your kind words Jacquie! We appreciate your business and hope to see you soon! (:
Alicea Meredith
Alicea Meredith
2024.07.30
A great experience! Made an appointment and they got me seated 10 mins early! Got the prettiest builder gel fill from Grace. They are honestly perfect!
Reply from Pierpont Nail Spa 2024.08.06
Thank you for all your kind words Alicea! We appreciate your business and hope to see you soon! (:
Auston J.
Auston J.
2024.07.20
Verified
Clean, friendly and on time. I brought my wife and daughter for pedicures and it was a great experience.
Inger H.
Inger H.
2024.07.17
Verified
I have been here a few times and had manicures that were acceptable. But this last time the gentleman used cuticle trimmers and cut healthy skin around all of my fingernails. Now I have several hangnails that I did not have prior to the service. Sadly, I will not be back.