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Reviews ( 468 )
Edward Talerico
2024.10.07
Installers were courtesy and professional and got the job done quickly
Thank you so much for the review! We're glad to hear our team was courteous and professional and got the job done quickly for you. We're always committed to providing efficient and quality service, especially during power outages from hurricane disasters. Thank you very much for your business! We look forward to serving you again!
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Alan Blair
2024.10.02
Excellent service, very professional and knowledgeable. Highly recommended.
Alan, we are incredibly grateful for your kind words! Thank you very much for your business and for trusting us with the installation of your generator interlock kit. Now, with this setup, you can safely back up your entire house with your portable generator during future storms. The interlock kit method ensures you have access to all of your breakers, so there's no more picking and choosing just a few like in the past. We appreciate your recommendation and thank you very much for choosing us as your electrician in Charleston, SC! We look forward to serving you again!
Chris Ritter
2024.10.01
I was terribly disappointed with our recent service experience from Powerful Electric. To begin with, they completely missed our original appointment. After rescheduling several times, a technician finally arrived. Our problem was simply a bad breaker. The tech made a half attempt to check one light and one switch before determining that the breaker was bad - this expert performance cost $480! Since a household breaker is an exotic piece of equipment, he had to go to Lowes to get one - didn't have one with him. This extra trip cost $166 on top of the cost to actually do the replacement. With the technician on the job approximately two hours (including the trip to the store), the charges were rather excessive. I will note that we received a 5% discount since they had missed the first appointment. I understand that the cost of house repairs (electrical, plumbing, hvac) is high... but this was absurd. I don't believe that this performance warrants a repeat if future services are required.
Thank you for your feedback. We sincerely apologize for the inconvenience caused by the rescheduled appointment. Unfortunately, we had an emergency call for a customer with no power, which required immediate attention. However, we did our best to accommodate you by giving a 5% discount, and we are glad you agreed that the service was satisfactory at the time.
Regarding the service itself, our technician followed standard protocol, which involves thoroughly troubleshooting the circuit. This process includes testing multiple outlets and switches to ensure safety, and sometimes requires sourcing specific breakers that are not always readily available on-site, especially for higher-end CAFCI, AFCI, or GFCI breakers. These are specialized and among the most expensive breakers on the market. We only source high-quality parts to ensure safety and compliance with industry standards.
At every stage, the homeowner signed off on the work, indicating their satisfaction, and authorized the payment. Our goal is always to provide reliable service, and we appreciate you acknowledging that we resolved your issue.
We hope this clarifies any misunderstandings, and if you ever need further assistance, we are here to help.
Thank you very much for choosing us as your Electrician in Charleston, SC! We look forward to serving you again!
Sam Abrams
2024.09.12
I can’t compliment Shane and David enough. There was a misunderstanding between quote and what was done at first, but Shane went out of his way to make things right and they did an awesome job. 10/10 would recommend for any electrical work.
Thank you so much for your kind words! We're thrilled to hear that Shane and David were able to resolve the misunderstanding and deliver great results. Your recommendation means a lot to us. If you need any more electrical work in the future, don’t hesitate to reach out!
K V
2024.08.04
Very nice and did a great job!
Kelly,
Thank you for the fantastic review!
We're thrilled to hear that you had a great experience with us. Our team takes pride in delivering top-notch service, and it's wonderful to know we hit the mark for you. If you ever need anything else, we're just a call away.
Thanks again for choosing Powerful Electrical!
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Ben Geiger
2024.08.02
Ben,
Thank you for your review! We appreciate your support. If you ever need anything, we're here to help!
Thank you very much for allowing us to service you!
Mitchell Arthur
2024.07.31
True professionals.
Hi Mitchell,
Thank you so much for the glowing review! We're thrilled to hear you found our team true professionals. We always strive to exceed expectations. Don't hesitate to reach out next time – we've got more sparks of excellence waiting for you!
Thank you very much for allowing us to serve you!
Jake
2024.07.25
Awesome work installing a backup generator outlet on my house. Great communication, quick and honest work. Highly recommend using these guys.
Jake,
Thanks a ton for your fantastic review! We're thrilled to hear you had a great experience with our team. Installing backup generator outlets is one of our specialties, and we're happy to know we hit the mark for you.
Your kind words about our communication and work ethic really make our day. We'll keep aiming to be the superheroes of electrical work (capes not included 😄).
If you ever need anything else, you know who to call. Thanks again for the high recommendation!
Thank you very much for allowing us to serve y'all!
cole fitchett
2024.07.15
Thank you Cole for your review and for trusting us with your emergency and burned up main breaker! We're glad we could help resolve the issue quickly. If you need anything else in the future, don't hesitate to reach out. We appreciate your business!
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Mark Vee
2024.07.11
recommends
I highly recommend Powerful Electrical LLC. Stan was our electrician and he did a masterful job fixing our electrical issue and preventing future problems. On time and reasonably priced. They are now our go-to for electrical repairs and installations.
Marc Vicelli
2024.07.11
My electrician's name was Stan, and he was on time, cordial, and knowledgeable. He helped us diagnose a problem and came up with an easy solution at a very reasonable price. Extremely professional, friendly, and adept at all things electrical. What more could you ask for? Why aren't you calling right now?
Thank you for your kind review! We're excited to hear that Stan provided punctual, cordial, and knowledgeable service. Diagnosing your problem and offering a straightforward solution at a reasonable price is what we're known for!
Your trust in our professionalism and expertise means a lot to us. If you ever need assistance again, don't hesitate to reach out.
Thank you very much for allowing us to service y'all.
Barbara Benton
2024.05.12
Trent and Erick did an amazing job. They were kind, courteous and respectful. They installed my generator outlet to the electrical panel and then showed me how to work the system if/when my power goes out. Highly recommend them!
Barbara,
We're absolutely delighted to hear that Trent and Erick did such an amazing job! Thank you for your kind words and for recommending our service. It's great to know you're all set with your generator outlet and feel confident using it. We truly appreciate your support and look forward to assisting you again whenever you need us!
christopher LeSane
2024.05.10
Were having issues with breakers tripping. I contacted Powerful Electrical, I made appointment and they arrived on time. Stan knew exactly what the issue was when he saw it. He explained everything to make it very understandable and he priced me a great quote. I would recommend Powerful Electrical for all Electrical needs. Again thank you Stan and Eddie.
Christopher,
Thank you very much for your business and for choosing us as your Electrician in Moncks Corner SC
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Emily Perkins
2024.04.22
I had such a great experience with Powerful Electrical LLC! They were very responsive to my message, were able to squeeze me in same day, and were quick to diagnose and fix the problem!! Highly satisfied customer!!
Hey Emily,
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that we were able to meet your needs so efficiently and appreciate your kind words. At Powerful Electrical, we always strive to provide fast and reliable service, and nothing makes us happier than hearing we've succeeded. Thank you very much for allowing us to serve you!
Aziz Aseem
2024.04.11
Thank you for your review, Aziz! We're thrilled to know you had a great experience with us. We appreciate your support and look forward to serving you again. Thank you very much for your business!
Amanda
2024.04.04
Thank you, Amanda!
We're so glad to hear you're happy with the new light fixtures we installed for you today. It was our pleasure to brighten up your space! If you have any more projects in mind or need further assistance, we're just a call away. Looking forward to serving you again in the future. Your satisfaction is our top priority. Thanks for choosing us!
Ricky Hamilton
2024.03.26
Thank you, Powerful Electrical LLC, for your prompt online response and exceptional service! Trent arrived on site as promised after hours of traffic, expertly identified and rectified the issue with a faulty electrical repair. His quick action saved me from the inconvenience of having to call back the technician I had previously lost confidence in to resolve the problem.
This is a definite “ Go To” contact for any of my future electrical repair needs.
Ricky,
We're thrilled to hear about your positive experience with Trent and the team at Powerful Electrical LLC! Thank you for taking the time to share your feedback. It's our priority to provide prompt, expert service, especially when it comes to resolving issues that others couldn't. We're glad we could restore your confidence and get everything working smoothly for you. Looking forward to being your "Go-To" for any future electrical needs. Your trust means the world to us!
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Barry Bishop (Barry)
2024.03.18
Trent did an awesome job hooking up my shed months ago and now that we’re moving he was back out to disconnect it (and fix a light fixture) and did an awesome job again. Always professional and respectful.
Barry,
Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear about your positive experiences with Trent and the rest of the Powerful Electrical team. It's always our goal to provide professional, respectful, and top-quality service, whether it's hooking up a shed or making sure everything's in order for your move. We wish you all the best in your new home and are here for any electrical needs you might have in the future. Thanks again for choosing Powerful Electrical!
Wendy Rowland
2024.03.11
Trent was absolutely amazing!!! Fast, efficient, professional and super nice!!! I will highly recommend him and powerful electrical to anyone. Thank you for prompt and good service!!!
Wendy,
We're thrilled to hear about your positive experience with Trent and the entire team at Powerful Electrical! Thank you for taking the time to leave us a five-star review. It's always rewarding to know that our dedication to fast, efficient, and professional service is recognized and appreciated by our valued customers like you. Your recommendation means the world to us. We look forward to serving you, your friends, and family in the future. Thank you for choosing Powerful Electrical!
Jeffrey McCraw
2024.03.08
Thank you!
Jeffrey,
We're the ones who should be saying thank you! It's truly heartwarming to receive such positive feedback, and we're thrilled to know that you had a great experience with us. At Powerful Electrical, we take great pride in our commitment to ensuring every customer leaves satisfied, and it's always rewarding to hear when we've achieved this.
Your support means the world to us, and we look forward to having the opportunity to serve you again in the future. If there's anything more we can do for you, please don't hesitate to reach out.
Thank you very much!