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Reviews ( 25 )
Wendy Evans
2023.08.26
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I am extremely pleased with the work that Proactive did at my home. I couldn't be happier. Every person I dealt with was was professional and very pleasant to deal with. The work was done on time and was exactly as promised. Mike the lead painter on the job was very patient with my questions and and small requests for extras (like painting a mailbox to match the house)One area of my exterior paint job was missed because of miscommunication by me. I phoned Krista to tell her what had happened and Mike came back within a few hours to make it right.
All in all I couldn't be happier and would highly recommend Proactive Painting to anyone
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Susan Bartel
2023.07.13
Critical
Professionalism
Responsiveness
The overall product at the end was satisfactory, but the process to get there was ridiculous. I had to send several emails to have the job finished properly. Never before in my life have I had to pay the full amount of the job in order to have someone come back to finish the project.
Hello Susan, your house looks great. I am sorry you felt that it took many emails to have it finished but this process typically happens in the touch up process and is why we offer a warranty and touch ups for free as most clients find things they would like changed or touched up over time. Especially on larger exterior jobs.
As for your statement about payment it took you almost 3 months to pay your invoice even though services were completed. All touch ups take place under warranty and this is why we invoice you after initial walk around. You asked for more work to be completed and we asked you to pay your initial bill before extra work took place which again took you multiple months to pay...
I am sorry you found your experience so dissatisfactory that you had to leave a 1 start review. It seemed in person the project was completed and you were happy upon completion.
Your project is still under warranty so feel free to reach out at any point top get any other touch ups completed.
Sincerely,
Corey
CEO
Greg Warner
2023.07.10
Positive
Quality
Value
Thank you for your review Greg!
Judith Spitznagel
2023.06.23
Positive
Professionalism
Punctuality
Quality
Responsiveness
We hired Proactive to paint the interior of our house, after having a number of companies come to discuss the work to be done and give us estimates.
Krista set the positive vibe right from the beginning when she came to the house and discussed paint and colors with me. When an issue arose she dealt with it as quickly as possible and most professionally . The painters we had in the house were proficient and respectful.
I would recommend Proactive Painting, and have already done so, to others .
Hello Judith,
Thanks so much for your review. We enjoyed completing your interior painting project! Please let us know if there is anything else we can help with in the future!
Ron Schaeffer
2023.06.23
Manual Lin came to complete our exterior deck stairs paint job; very personable & professional.
Hey Ron, thanks so much for the review about our painting project with you! Was a pleasure working with you to paint your exterior and fence!
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Helen Pan
2023.05.28
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
I chose proactive painting because of their professionalism and exceptional customer service. Not only did they provide a quote for the job, they also helped me choose a quality paint. Painter, Manuel, was organised, accommodating and professional. Krista, did not rest until I was happy with the paint job. She came to the job site personally to check the paint dificiencies and fixed them the same day! She did not hesitate to address dificiencies two more times, until I was happy. Overall, I’m glad I chose proactive painting and would recommend their services to others. Thanks for your work, I’ll enjoy my place for years to come!
Thank you so much Helen for choosing Proactive to be the painters for your condo! We are happy you are satisfied!
Kelvin Vielman
2022.12.04
Thank you for your review!
vaughn manley
2022.10.05
I have a rental townhome which was in extremely poor condition. I had Corey and the team paint all interior walls and ceilings, as well as my older wooden kitchen cabinets. The painting job, throughout, transformed the home. I was extremely pleased with the quality of painting, and professionalism from the team. I will be using their services in the future and I will be recommending them to my friends and family.
Vaughn, thanks so much for choosing us to work with you! Your what a transformation that took place on your rental property. You townhouse in Port moody sure did need a paint job but happy we could be apart of the transformation! One of our favorite clients!
Roy Dumagpi
2022.10.05
Thanks for the Review Roy, we really enjoyed painting the exterior of your home in Coquitlam!
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Vic Wil
2022.09.26
Customer service is top notch.
I appreciated the prompt reply and the attention given to solve my issue.
Thank you so much for your review!
Madelaine Schottko
2022.09.21
I love to deal with people that show ambition and take pride in their work. The crew that was dispatched to paint the exterior of our home did a fantastic job. Their price structure was competitive and fair for the size of our home. They arrived on time and worked very hard to complete the project. I will be contracting with them to paint the interior of my home as well. I would highly recommend this company if you have any exterior or interior projects that need to be done.
Thanks Madelaine! We really enjoyed working with you! Your positive energy is great and contagious! We are extremely happy you are satisfied with the exterior painting we did along with the staining and the interior painting that is to come! Take care!
M Ko
2022.09.13
Very good quality of work, very responsible and friendly team. Reasonably price. Highly recommend !
Thank you for trusting us with your deck staining project! We are super pleased with the results! Let us know if there is anything we can do to be of service to you and yours! Take care!
William Armstrong
2022.08.19
We had Corey and his crew in to paint our whole townhouse interior of 1400 sq ft. And they got it done in under three days ,and that's including all the doors, the closet doors and the kitchen ceiling. They also did the fireplace and the windows and cells for a great price. We would use them again and highly recommend them and appreciate the work that they did.
Thanks so much for letting our crew work as your interior painters! This was a great project! Great colour choice!!
Please let us know if we can do anything for you or your loved ones!
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Amanda Mrsic
2022.08.16
Efficient quote, and great service.
Thank you for your review Amanda!
Alan Liu
2022.08.10
聘请这家公司完成外墙粉刷工作。 非常友好和可靠的工作人员。 他们效率高,及时完成了工作。
服务专业而细致。 科里很友好,很及时,我对结果非常满意。 自从我的房子外墙被粉刷了之后,看起来就像全新的一样!
毫不犹豫地向任何人推荐这家年轻公司
Thanks for trusting us with your trim painting and staining project! Our crew really enjoyed working on your home! You and your family are great and we would love to help you with any project in the future! Take care!
Alan Fleming
2022.08.09
We had Proactive Painting give us a quote for the exterior of our house. There are a number of custom built areas. We received the quote the next day that was very reasonable and thought out.
We contracted with them and they started almost immediately. They worked with energy and pride and did a wonderful job. Very professional and didn't ask for final payment until we walked around to see if any touchup was needed. There were a few minor things which they quickly fixed. They worked collaboratively with us and addressed any questions and made suggestions that were valuable. They honoured their price and didn't try to upcharge if things weren't exactly as first estimated. We would certainly highly recommend them and use their services again (or maybe adopt them).
Hey Alan!
Thank you so much for your kind review about our exterior painting services on your property! It was our joy to work with you and we appreciate the relationship we have built and will continue to keep! Thanks for trusting us with your project and excited to help you with any other projects!
Take care,
Corey
Houtan Bagheri
2022.08.08
Corey and his team did an excellent job painting the interior of our house in a short timeframe. They are very easy to work with and pay a lot of attention to detail.
Highly recommended!!
Thank you so much for the review, we were very happy to paint your interior. Glad it came out as you expected!
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William Lalonde
2022.08.08
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Hands down the best painting company in the lower mainland. Corey and Kelvin are the best! Great prices, quick responses, and super helpful throughout the process from colour selection to cleaning up when the job is done.
Thanks for choosing to work with us for your painting project! If you’re looking for painters again in the future please let us know!
Elian Sanchez
2022.08.08
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Proactive painting did a great job painting my families house! Absolutely great interior painters. Also gave a very competitive quote for deck staining and some exterior painting. Will get more painting work next summer! Great painting company!
Thank you for your review!
Colleen Estridge
2022.07.16
Had Proactive Painting come in paint the inside of our house. Calvin did a fantastic job. We have very high ceilings and there was a lot of cutting involved. We are so happy with the work. Would not hesitate to recommend this young company to anyone!!!! A job well done.
Hey Colleen,
Thanks for allowing us to paint your project! We appreciate your review! Don’t hesitate to let us know if there is anything else we can do for you!
Take Care!