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Reviews ( 75 )
Shawn Hale
2024.09.20
Excellent quality and service - in particular for a hard-to-find, soft 3d printed material. The prices were very reasonable and are in line with the cheapest options which I thoroughly researched. Especially if you don't want to work with international 3d printers / international shipment delays. They were able to quickly expedite my order and what they delivered exceeded my expectations in quality. I want to highlight the service that Andrew LaPlant gave us, quick responses, quick quote, made the expedited service experience quite easy. I would highly recommend them for any 3d print job based on what they delivered and I have a background in 3d printing, using many 3d print providers, and even doing the 3d printing myself, I would rather have these guys do when needed from now on. Top notch, will be a return customer, thank you!
Thank you so much for the kind review, Shawn! Andrew loves getting feedback like this. I am sure you made his day!
leejdelorme
2024.07.08
Product quality is excellent. Order turn around and delivery is fast. Customer service is top notch. I always know when I order from them it will be exactly what I want and when I want it. Truly a great company to work with.
Hello Lee,
Thanks so much for this amazing review. I will pass this on to the team and they will be so proud. We really appreciate you as a customer.
ARI ALEP
2024.06.21
Exceptional customer service. I forgot to add an item to my order,
I email Andrew and boom he make it happened. In addition, it was Friday afternoon! I don't think the other impersonal online 3D printing cities will do that for you. GO Rapidmade,
Hello Ari! I try to respond to all reviews right away so sorry for missing this. We really appreciate your feedback and Andrew for sure appreciates your personal shout out. This sort of customer feedback really motivates him!
Devin Funaro
2024.04.18
Rapid made has worked with us through a demanding thermoforming fabrication process! The part needed a few revisions and rapid made has stood by quality all along the way. Great to work with.
Thanks so much for the kind review Devin! We love working with you and we love making volume products for your application right here in the USA!
Davis Tucker
2024.04.16
RAPIDMADE did a thermoforming job for my company and the parts came out looking AMAZING! They have been great with response and follow ups the whole way through.
Thanks so much for the kind review, Davis! We really appreciate that and I will make sure the feedback is shared with the team who worked really hard to make sure this part met your needs.
jason rodriguez
2024.04.03
RapidMade was able to help me out with a unique situation. A manufacturer messed up the prep in 175 exterior doors and RapidMade was able to design and manufacture a part to correct the prep along with painting the parts to match all the different paint colors.
Thanks so much for the kind review, Jason! We really appreciate it. I will let the team know of your satisfaction and please don't hesitate to reach out again if you need anything else.
Henry espinal
2024.03.05
Hello Henry,
To my knowledge you have never interacted with our company - whether it be purchase or even an email. Can you please explain your dissatisfaction so I can try to help you? You can email me directly at mchaban@rapidmade.com
Elizabeth Stoos
2024.02.29
We asked for a quote and they were rude, hostile and very unhelpful. The individual writing to us did not even have a signature line... (generic) so we don't even know who was being so rude.
Hello Elizabeth, I finally got to the bottom of this. I am sorry you feel this way. You asked for a list of competitors, not a quote. I answered as honestly as I could saying we could provide these engineering service and that I legitimately did not understand your question. I reread the whole conversation and in my opinion I was polite the entire time. I personally find it frustrating you would take the time to hurt our business after an extremely brief and benign interaction. I wish you good luck on your project and I hope you find what you are looking for. Our customers love working with us and if you ever gave us that chance I'm sure you would too.
Diane Castellan
2024.02.21
I have been working on a new project for a long time & tried a variety of 3D printing services. Rapid Made has been the best by far. Quick, HELPFUL, and a human to answer questions. I am continuing to work with this company
Wow Diane what a flattering review! I will definitely pass this along to the print and sales team! This really means a lot to us.
Jay Kravitz
2024.02.16
Working with Rapidmade on a quick turnaround project was a pleasure. They made the process super easy. Many other studios had sent us back a no bid as the model we needed to print was "too fragile". Rapidmade found a solution and made it happen in record time. Thank you again for your knowledge and expertise. We will be back.
Thanks so much for the amazing review, Jay! That means so much to us. I will let the print team know about your level of satisfaction.
Dayana Romero
2024.01.11
Thanks so much for the kind review, Dayana!
Mark Carney
2023.12.14
Regarding Andrew (and team) at Rapid Made,
I want to say that working with Andrew is always a streamlined and efficient interaction.
His speed to reply and provide quotes is extremely timely and he always answer my inquiries candidly and with clarity.
Recently he allowed me to pick up my will-call at a time that was more convenient and applicable to my situation, which was greatly appreciated.
I really don’t have anything negative to report. RapidMade has been really supportive of our requests and makes the process very easy.
Thanks so much for the amazing review! Andrew ran into my office to tell me so just know that you made his day. Feedback like this is why we come into work every day and bust our butts for customers like you!
Jeff Wheat
2023.11.24
This was my first time having something manufactured for me. Micah (Sales) and Tomas (Engineer) did a really great job of walking me through the whole process of getting this done. It was a great experience and they were super responsive not to mention, patient. I got what I was looking for and will certainly use them again in the future! Jeff
Thanks so much for the kind words, Jeff! We really appreciate your feedback and we love working with customers just like you. Great project that I am sure will save lives!
Jason Hilbourne
2023.11.20
When I think of RapidMade, I think of fast and local MJF nylon printing.Try their automatic quote engine! They make parts in dozens of other ways, too. Good people.
Thanks so much for the amazing review, Jason! You have been a great customer over the years and we really appreciate every opportunity we have to work with you.
Rio Rodrigues
2023.08.04
Can’t think of anything bad to say about these folks. Everything from the communication, the prices and timeliness was above and beyond. This was my first time doing any sort of 3d printing and rapidmade made my experience carefree and enjoyable. I will 100% be using them again next year. A special thanks to Andrew for us exceptional customer service and professionalism.
Thanks so much for the kind review and the cool photo uploads! I am glad you were happy with your project. They look like they turned out really well. I will make sure Andrew knows about his special shout out. That is what he lives for.
Derek Beck
2023.06.27
I've been working with RapidMade on my product development since 2015. If you just need prototype parts, there are many options. But what if you need help from REAL engineers, not so-called ones? What if you need LOTS of parts — like, hundreds — and you need them to be of the highest quality, batch after batch. That's where RapidMade shines. Their customer service is top shelf. Instant or custom quotes are fast and easy. Payment is streamlined and secure, followed up with prompt and accurate shipping info and convenient PDF invoices for easy expense bookkeeping on your end. Rapidmade has some impressive clients. You can be one.
Thanks so much Derek! It really means a lot that you took the time to write such a kind and thoughtful review. You were one of our first customers on our new MJF machine in 2017 and we really appreciate your business over the last 6 years. Its great to see your company growing so much in that time!
varun_ a20
2023.06.02
Had a great experience with Rapidmade getting some custom soccer cleat plates made from MJF nylon and TPU. Extremely high res prints with great service and support from Andrew! Highly recommend them, love seeing an Oregon based service proving top services.
Hello Varun - thanks for the great review and Andrew appreciate the shout out for his customer service! I'm glad your project exceeded your expectations.
Noah Hartzell-Jordan
2023.05.01
RapidMade is super easy to work with and produces good 3D printed pieces at a very reasonable price. I went to them for an MJF piece that is too large to be oriented flat in a printer and they set it up to print at an angle so it could be done as a solid piece for a small upcharge. Special shoutout to Andrew LaPlant for his help and for his cool name.
Thanks for the amazing review, Noah! We really appreciate such kind feedback. Andrew appreciate the direct shout out as well.
Keegan Schoch
2023.04.11
RapidMade has become our go-to rapid 3D-printing company. As co-owner of an engineering design firm, Poindexter by Design, it is imperative that I work with top-notch, high-quality, fast-turn vendors with good communication and RapidMade delivers. Highly recommend.
Thanks so much for the kind review, Keegan! We love working with you.
Jeffrey Cunningham
2023.03.15
RapidMade models have changed the way we do business. Thier price point is spot on and allows us to build models for all our designs and prototypes. This has made our customer experience much more efficient as they can clearly see the part and make changes as needed.
Thanks so much for the kind review, Jeffrey! That means so much to us. We really appreciate your business and your feedback.