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Reviews ( 235 )
Chris Jimmy
2025.01.13
I wanted to share my extremely positive experience with Recovery Squad Melbourne, and specifically, Daniel, whom provided us with the utmost professional and dedicated service. We experienced an unexpected WD external hard drive failure where we thought that all our precious family photos were lost forever. These included treasured photos of my daughter's birth and highlights of the first years of her life which are of course truly invaluable. Daniel's communication from the outset was prompt and frequent, and despite the tens of thousands of photos to recover, he was able to do so with patience and care. We are very grateful for what he has achieved for us and have no hesitation in recommending his reliable and trustworthy service.
Faith L.S
2024.12.20
Recovery Squad were awesome, got pretty much the whole drive of photos back, Daniel was very helpful and went above and beyond to help me recover as much as possible the price was hefty for me but worth the $$$ cannot recommend them enough. They know their stuff! Thankyou for your excellent work it is much appreciated 👏🏻👍🏻💓
Kerry Herschell
2024.12.20
Excellent service, kept me up to date as they went along, luckily able to recover all data. Thank you!
Prudence Borthwick
2024.12.18
Responsive to my needs and concerns.
Valerie Lee
2024.12.16
I recently dropped my hard drive and hadn’t backed up a few folders, so panic set in. Searched and read a bunch of reviews, and after reading all the success rate Recovery Squad had I decided to go with them.
They got in contact with me the following day to sort out details. Daniel has be amazing throughout this whole stressful situation. Very honest from the beginning about the likely hood of retrieving my data.
Despite the busy Christmas period, they still managed to get my hard drive sorted quickly and recovered my data. They have been wonderful throughout this whole process and can’t recommend them enough!
We're delighted to hear about your positive experience with Recovery Squad Team! It's wonderful to know that we could help recover your irreplaceable files. Thank you for your kind words and recommendation. If you ever need assistance in the future, please don't hesitate to reach out.
Ibby Soy
2024.12.03
My iphone had went into bootloop following an iOS 18 update. After being told the problem could not be solved at Apple, and being told service can take up to 2+ weeks at different recovery services I went to recovery squad for help. Not only did they recover my data in about 2 days, they also was able to fix the iphone completely. Would definitely recommend this service, as they are completely based in Melbourne as well.
Thank you sincerely for your kind words and the comprehensive overview of your recovery process experience. The most rewarding aspect of our work is receiving positive feedback from valued clients like you.
We are thrilled to learn that our team successfully delivered 100% of your lost data in a timely manner. While we hope you never encounter data loss again, please know that you can always reach out if you require any assistance in the future.
Your satisfaction motivates us to continue providing top-notch services. We appreciate your trust in us.
Pratima Kumar
2024.11.22
Fast and efficient service , very reasonable response time , easy to communicate , highly recommended
Thank you for taking the time to review our business . We appreciate your kind words. Please don't hesitate to reach out if you need any further assistance.
Anton D'Angelo
2024.11.14
Absolutely great service and highly recomend to anyone needing data retrieved. My usb stick was extremely damaged but RSM was able to repair my stick and download all its data onto another. Extremely happy and relieved.
Thank you so much for the fantastic feedback! We're thrilled to hear that we could help recover your data from the damaged USB stick and that you’re happy with the results. Your recommendation means a lot to us, and we’re here anytime you need support with data recovery. Thank you again for choosing Recovery Squad!
Best regards,
The Recovery Squad Team
Steve Cooke
2024.11.14
Daniel was most helpful and undertook downloading of old data discs with a minimum of fuss and with a professional approach. I admit to being sceptical over the security of an unknown company, especially as the work was being done in Melbourne and not Perth;however, I can confidently support and recommend him and Recovery squad.
Thank you for your trust and thoughtful review! We're glad to hear that our professionalism and commitment to security put your concerns at ease. We understand the importance of privacy and data security, especially across distances, and we’re pleased we could provide you with a reassuring experience. It was a pleasure working with you, and we’re here anytime you need us. Thank you for recommending Recovery Squad!
Brad Howlett
2024.11.12
Fantastic service. Fast and efficient. Recovered all the data and then posted the new hard drive back to me for a small fee
Thank you for taking the time to review our business . We appreciate your kind words. Please don't hesitate to reach out if you need any further assistance.
Carys Hughes
2024.11.01
Recovery squad were super helpful. Unfortunately I had a corrupted SD card which turned out to be unfixable but their customer service was great, they were super communicative throughout the process and kept me updated and it took about 24 hours to have the card sent, checked and returned to me so they really prioritised sorting the job as quickly as possible and gave me a good explanation of the error. Thanks Daniel
Thank you very much for your kind review and for sharing your experience. While we’re disappointed that we couldn’t recover data from your SD card due to its severe corruption, we're pleased to know our communication and dedication to prompt service made a positive impression. Your feedback on our customer service means a lot to us, as we strive to provide clear and transparent updates to all our clients. Thank you for choosing Recovery Squad, and please don’t hesitate to reach out for any data recovery needs in the future.
Lily Teo
2024.10.03
Happy that Daniel helped me to recover all my data.
Thank you for taking the time to review our business . We appreciate your kind words. Please don't hesitate to reach out if you need any further assistance.
Monkey KIng
2024.09.25
Our 4TB hard drive had a technical issue that prevented us from accessing over 34,000 family photos from 1888 to 2024. The Melbourne Recovery Squad were able to retrieve all of our photos and transfer them onto a replacement drive. Their service is efficient and they kept us informed of the status of each stage of the recovery. Many appreciative thanks.
Thank you sincerely for your kind words and the comprehensive overview of your recovery process experience. The most rewarding aspect of our work is receiving positive feedback from valued clients like you.
We are thrilled to learn that our team successfully delivered 100% of your lost data in a timely manner. While we hope you never encounter data loss again, please know that you can always reach out if you require any assistance in the future.
Your satisfaction motivates us to continue providing top-notch services. We appreciate your trust in us.
Thomas McLaughlin
2024.09.19
Recovered the data extremely fast and great communication highly recommended
Thank you for taking the time to review our business . We appreciate your kind words. Please don't hesitate to reach out if you need any further assistance.
GE P
2024.09.19
Great work. Rescue Squad recovered my book manuscript from an old 2004 floppy disc. All that work saved.
We are incredibly grateful that you took the time to leave us a 5-star review with a full explanation of your case. We are over the moon about the success of this recovery in a timely manner. We take pride in knowing that our customers are happy with our level of customer service and response time. We hope you have a great day!
Robert Walerczak
2024.09.18
RSM were great, they were responsive, clear with instructions, helped with any questions I had, both over the phone and online, they recovered a huge amount of sentimental photos that I had accidentally wiped. Many thanks to them, highly recommend.
We're delighted to hear about your positive experience with Recovery Squad Team! It's wonderful to know that we could help recover your irreplaceable files. Thank you for your kind words and recommendation. If you ever need assistance in the future, please don't hesitate to reach out.
Gavin McKenzie
2024.09.09
Very easy to deal with.
Clear and pleasantly presented information.
Successful data recovery.
Will deal again.
Thank you for taking the time to review our business . We appreciate your kind words. Please don't hesitate to reach out if you need any further assistance.
Ash Boyd
2024.09.05
The team at Recovery Squad successfully removed all my data from a damaged external hard drive. The communication, service and efficiency was excellent. Highly recommend!
Thanks for your time to review our business , customer satisfaction means a lot to our business , feel free to contact us if you need any assistance any time .
Jake Holmes
2024.08.23
Great service, easily accessible with post. My data turned out to be unrecoverable but they were very prompt with their service and had good communication throughout.
Thank you for taking the time to review our business . We appreciate your kind words. Please don't hesitate to reach out if you need any further assistance.
A S
2024.08.12
I recently had a great experience with Recovery Squad. Daniel recovered all of my lost data, which was a huge relief! He was incredibly responsive and took the time to explain the entire process in detail, making sure I understood every step. Their top-notch customer service and the job were completed within a few days. I highly recommend it to anyone needing professional and reliable data recovery services. Thanks heaps Daniel!
We're delighted to hear about your positive experience with Recovery Squad Team! It's wonderful to know that we could help recover your irreplaceable files. Thank you for your kind words and recommendation. If you ever need assistance in the future, please don't hesitate to reach out.