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Reviews ( 25 )
jeffrey devries
2024.11.01
We have used reliable plumbing twice now and have been happy with the services. They are on time, knowledgeable and reasonably priced. I will definitely continue to call them for all of my plumbing needs.
Thank you for your kind words! We’re thrilled to hear you’ve been happy with our service and look forward to helping with any of your future plumbing needs!
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Jim Hartnett
2024.10.18
I called Reliable for a quote for a new Sump Pump and a Battery Backup System. John came out for an estimate the next day. We agreed to a fair price and scheduled the job. John arrived on time. The job was completed in a timely fashion and John went over everything he was doing. Everything is working well and I definitely will call Reliable in the future for all my pluming needs. Great job.
Thank you so much for your wonderful review! We're glad to hear that John provided excellent service and that you're happy with the new sump pump and battery backup system. It’s great to know everything is working well, and we look forward to helping you with any future plumbing needs.
William Guska
2024.10.14
We have used Reliable for many years for all our plumbing needs. Their expertise and service has always been outstanding. We strongly recommend them.
Thank you so much for your kind words and continued trust in Reliable. We're thrilled to hear that our expertise and service have met your expectations over the years. Your recommendation means a lot to us!
Krista Gannon
2024.10.10
I had such a positive experience with Reliable Plumbing & Sewer Service Inc. when my water heater’s flammable vapor sensor kept acting up. After trying to reset it on my own a few times, I reached out to them for help. From the start, they were so kind and thorough. Not only did they diagnose the problem, but they also helped me get a replacement part through the manufacturer’s warranty, which saved me a lot of money. The team replaced the part quickly, and now my water heater is working perfectly again. I really appreciated how professional and attentive they were throughout the whole process. definitely recommend!
Thank you for sharing your experience! We’re so happy to hear that Reliable Plumbing & Sewer Service Inc. diagnosed the issue and helped you save money with the warranty. It’s great to know everything was handled smoothly, and your recommendation means a lot!
Harold Brazzale
2024.05.20
Just used Reliable for the first time. I called Friday afternoon for an appointment for a quote. John came on Monday, gave me the quote which I accepted. He was able to immediately replace my leaking Silcock valve. Used premium parts and performed a professional installation. No more weeping valve when watering and inflating my bill. Thanks, John!
Thank you for your feedback! We're thrilled to hear about your positive experience with John and that the issue was resolved promptly. We appreciate your business and are glad we could help.
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Nicole Velut
2024.05.03
They were great. Came out quickly to fix my sump pump. Price was reasonable. Will definitely use them again.
Thank you so much for your glowing review! We're thrilled to hear that you were satisfied with our service and that we could promptly address your sump pump issue. Providing efficient and reasonably priced solutions is always our goal, and we're delighted to know that we met your expectations. We look forward to serving you again in the future should you ever need assistance.
Gary Johnson
2024.04.15
Reliable Plumbing & Sewer has done several jobs for me over the last year. They are very professional and prompt in responding to my calls. The quality of their work is high. Good help is hard to come by these days. I prefer to support local businesses and highly recommend John & Reliable Plumbing & Sewer Service for your plumbing needs.
Gary M. Johnson
Thank you for your kind words and continued support! We're delighted to hear that you've had positive experiences with our services. Providing professional, prompt, and high-quality work is our priority, and we're grateful for the opportunity to serve you. Your recommendation means a lot to us, and we're always here to assist with your plumbing needs.
Geri Dugan
2024.04.01
Woke up to a flood in our basement at 5:15am, made a phone call to Reliable Plumbing at 530am, received a call at 6:00am that John would be there ASAP. He came, examined what needed to be done, and before I knew it, 2 new sumps were put in. Excellent service, knowledgeable, just outstanding. Highly recommend!!!!!
Thank you for sharing your experience with us! We're glad we could promptly assist you during such a challenging situation. Providing excellent service and resolving issues efficiently are always our top priorities. We appreciate your recommendation and look forward to serving you in the future.
James Hansen
2024.02.23
Excellent service and price for a new water heater. We've used Reliable for many years regarding our plumbing needs and they are indeed reliable as well as trustworthy, professional, and prompt. The job was completed in about two hours and that included the removal of our old 75-gallon water heater along with the installation and hook-up of the new tank. They left the house spotless when they finished up. This is definitely an A++ company worthy of your business.
Thank you for your glowing feedback! We're thrilled to hear about your positive experience with our service for your new water heater. We greatly appreciate your loyalty and trust in us over the years. If you ever need assistance again, don't hesitate to reach out.
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Patrick Newport
2024.02.23
I have been using Reliable Plumbing and Sewer for several years now and like their name says, they've been very reliable. I've always had my calls answered or promptly returned with scheduling done often the same day. John and his crew explain everything they are doing and the reasons why. Accurate time and cost estimates and they always clean up the work area thoroughly. They stand by their work as well and will follow up with you in the event you have any troubles or concerns once the job is done. I've been very satisfied in my experiences with Reliable.
Thank you for your wonderful review! We're delighted to hear that you've had consistently positive experiences with Reliable Plumbing and Sewer. Your satisfaction is our priority, and we're grateful for your continued trust in our services. If you ever need assistance in the future, please don't hesitate to reach out.
Kimberly M.
2024.02.02
We had John come out a few months ago when our sump pump was broken. He got here quickly and installed a new one. He’s also installed 2 toilets and a water heater for us. He and his partner arrive on time and we’re happy with the work they have done.
Thank you for sharing your positive experiences with John and his partner at Reliable Plumbing. We're pleased to hear that we responded promptly when your sump pump needed attention and that the installations of toilets and a water heater were to your satisfaction. Your feedback is greatly appreciated, and we look forward to continuing to provide reliable and timely service for any future plumbing needs.
Ellen Hoover
2024.01.31
Super responsive service and high-quality work. Very knowledgeable and would recommend to anyone needing plumbing or sewer service.
Thank you for your review! We’re thrilled to hear that you found our plumbing and sewer services to be responsive, high-quality, and knowledgeable. We appreciate your recommendation and would be honored to assist you or your loved ones with any future plumbing or sewer needs. 😊
Brendan Clancy
2024.01.29
My old water heater started leaking all over my basement floor. One call to John at Reliable Plumbing and within 2 hours I was back up and running. Super fast service and first rate quality. Definitely recommend for all your plumbing needs.
I'm so glad to hear that John at Reliable Plumbing could swiftly address the issue with your leaking water heater. We pride ourselves on providing top-notch service, and it's fantastic to know that you experienced just that. Thank you for recommending us for plumbing needs—we truly appreciate your trust in our services. If you ever need assistance again, don't hesitate to reach out.
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Meredith Witich
2024.01.25
I had a great experience! They were on time, clearly knew what they were doing, fixed the issue quickly and all is now well. Thank you Reliable Plumbing!
Thank you for sharing your experience, we are delighted to hear that our team at Reliable Plumbing was able to provide you with prompt and efficient service. It’s great to know that the issue was resolved quickly and everything is now in good working order. If you ever need assistance again or have any questions, feel free to reach out. We appreciate your kind words and thank you for choosing Reliable Plumbing!
Silvia Kozubowski
2024.01.25
We had an issue with our sump pump and called Reliable Plumbing. John was here within 1-2 hrs. We’ve used them in the past and are reliable and honest. They are our go to for any plumbing, etc. work. Thanks again for all you do.
Thank you for sharing your positive review about Reliable Plumbing and John. It's truly wonderful to learn that they quickly addressed your sump pump issue, and we're thrilled to hear that you consider them dependable and honest. Your ongoing trust and loyalty as our customer mean a lot to us. Should you require any help with plumbing or other related services in the future, feel free to reach out. We sincerely appreciate your choice in Reliable Plumbing. Thanks once more!
Katie Bailey
2023.06.22
Very Reliable! We thought we had a gas leak under newly installed pavers. We called Reliable Plumbing and they came out the same day to test the lines. Fortunately, no leak but we did appreciate the quick response.
Thank you Katie! Your feedback is greatly appreciated, and it's reassuring to know that Reliable Plumbing was able to address your concerns promptly and effectively.
Chris Corey
2022.08.30
I had John/Reliable Plumbing & Sewer Service perform several jobs at my house over the last year (new garbage disposal, basement sump pump and water heater). Completely satisfied with the work performed and have them in my contact list for any future plumbing/sewer work I need to have done. Would 100% recommend. Good communication on work to be done, shows up when he says he will, quality work and full cleanup when finished.
Thank you so much for the positive review, we take pride in doing a good job for our customers and happy to help with all your plumbing needs.
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Joe Albert
2022.04.19
Thank you!!
Kim Walters
2019.03.30
I have used Reliable Plumbing for many different plumbing needs. Their name says it all!!!! The work that they do is outstanding!!! John is very knowledgeable of many different plumbing issues. From big to small... he can really get the job done right!! I highly recommend Reliable Plumbing!!
Thank you so much for your kind words, Kim. We really appreciate you taking the time to share your experience with us. We count ourselves lucky for customers like you and look forward to working with you again in the future.
Kathryn Ziyad
2019.02.09
“Reliable Plumbing & Sewer Service” was reliable all right. They graciously fit me into their busy schedule after our Chicago -50* last week, but not without price gouging me!
When John arrived at the front door on Feb. 4, 2019, before hardly introducing himself, he told me it would be $650.00 to walk in the door. Without even looking at the job and tho I never asked for emergency service.
I explained my very sick, 80 yr old parents heat broke, pipes froze, and one burst. I had to move them out till this was all repaired and they couldn’t afford the weekend emergency prices everyone was charging, so we waited until Monday. Tho those prices were less than what he was charging. He told me, “You should have gone with them.” (Nice) I proceeded to explain that my father was going thru dialysis, radiation, and chemotherapy. That he was so sick and he just wanted to come home, and that I needed help.
John’s response was that he could just leave, he had many jobs, it didn’t matter to him. That I could just call someone else. Take it or leave it.
Promising my parents that I would get them back home ASAP, I paid the $650.00 for a 4” copper pipe to be fixed. A job that took John less than 45 minutes.
After replacing a small piece of pipe and turning water back on, John walked thru the house checking faucets. Tracking mud, dirt, and God knows what else on his boots, thru the house, bedroom, and all over new white bathroom rugs. Leaving me a wonderful mess to clean up when he left.
I am appalled at the arrogance and the taking advantage of, horrible situations people are in. The lack of compassion was disturbing.
To John and “Reliable Plumbing”, all I can say is “Karma”. If not in this life then for sure in the next! Hope you never need help.
Thank you for taking the time to share such a detailed review about your recent experience with Reliable Plumbing. We are disheartened to hear that many of the elements of your experience were disappointing. We thought we left your fathers house on good terms only to find out how upset you are with the negative on-line reviews leaving us without an opportunity to address your concerns or speak to you about the series of events. We are very sorry you had a negative experience with us.