%title%
%offer%
Reviews ( 1200 )
Dean Dimond
2024.11.21
Easy to buy good price. Delivered a bent up piece of junk. Returning it has been a nightmare. They won't exchange the broken unit for a good one. Their sale department is great. Their customer service is awful! They sent a pick-up guy out to pick it up without sending the paperwork me. My wife wasted all day waiting for him then he refused to take it. it has been a total circus every since THEY damaged it.
Reply from Rural Energy Enterprises
2024.11.20
Thank you for your feedback, Mr. Dimond. Returning items requires availability during scheduled pickups, as clearly communicated throughout the process. While we worked diligently to resolve your concerns, successful completion depends on participation.
Sincerely,
The Rural Energy Team
Tim Sturm
2024.11.08
Fantastic Technical Support. I can not stress enough, the Quality of
the Technical Support team!!!!!!
Great experience! Did I mention the tech. support?
Reply from Rural Energy Enterprises
2024.11.09
We're thrilled to hear about your positive experience with our technical support team, Tim! Your satisfaction is our top priority, and we look forward to continuing to serve you. Live Life Warm! 😊
Thank you for your feedback.
Sean Hinson
2024.10.28
Amazing service!!!
Reply from Rural Energy Enterprises
2024.10.30
Thank you, Sean! We're thrilled to hear you had an amazing experience. We strive to keep you warm and satisfied. 🔥 Thank you for your feedback.
TheStvaldon
2024.08.10
Reply from Rural Energy Enterprises
2024.08.11
Hello TheStvaldon,
Thank you for your feedback.
Remember to "Live Life Warm."
Rural Energy
Justin Warmilee
2024.08.09
Bought a couple Air Conditioners and a few other products from them. The staff is very knowledgeable and friendly. They addressed all of my questions and even followed up with me after a few weeks of use.
Reply from Rural Energy Enterprises
2024.08.10
Justin, we're so glad to hear our knowledgeable team could assist you and that you are happy with your products. We strive to provide excellent service and support every step of the way. 🌟
Thank you for your feedback.
Remember to "Live Life Warm."
Rural Energy
Nathan Hovis
2024.08.09
Reply from Rural Energy Enterprises
2024.08.10
Hi Nathan,
Thank you for sharing your positive experience with us! We're thrilled to hear that you had a great time. 😊
Thank you for your feedback.
Remember to "Live Life Warm."
Rural Energy
Leif Brasher
2024.02.01
I needed a replacement flue for a discontinued unit and they had it in stock. Very friendly and helpfull. Better price than I would have paid online and I didn't have to wait.
Reply from Rural Energy Enterprises
2024.05.20
Glad we could help.
9***4
2023.12.02
Verified
Quick shipping and a good price
8***r
2023.12.02
Verified
good product
b***e
2023.12.02
Verified
Transaction went smoothly
t***c
2023.12.02
Verified
Highly Recommended
David G.
2023.11.13
Verified
expect a very high price for shipping
bought a thermometer/ hygrometer, it didn't work and i would have to pay shipping to return it and shipping for them to send a new one. on top of that the thermometer/ hygrometer was probably a second from china !!!!
Reply from Rural Energy Enterprises
2024.05.22
Thank you for your feedback. We're sorry to hear about the issues with your thermometer/hygrometer and the shipping costs. This isn't the experience we aim to provide. Please reach out to our customer service team so we can make it right, including discussing return shipping options.
We appreciate your input and are committed to improving our products and services.
Jim Purdy
2023.09.13
Rural energy has had a stranglehold on Alaskan Toyo sales forever. We pay a lot more then down south price and availability is spotty. Now they are rewarding Monitor stove owners with discounts instead of loyal Toyo customers that have 4 or 5 dead toyos laying around. Time to switch to other heat source.
Reply from Rural Energy Enterprises
2023.09.13
Thank you for sharing your feedback about the Monitor Trade-In Rebate program. We appreciate your input and will certainly relay your comments to the manufacturer.
Regarding availability, we acknowledge that it experienced fluctuations during the peak of the pandemic. However, we're pleased to inform you that the supply chain is gradually stabilizing, which should result in improved availability.
If you happen to possess four or five non-working Toyotomi heaters, we strongly encourage you to participate in one of our monthly service training classes. These sessions are designed to provide you with the knowledge and skills needed to maintain and repair your heaters effectively.
Your engagement and loyalty are important to us, and we're committed to ensuring your satisfaction. If you have any more questions or need further assistance, please don't hesitate to reach out.
d***a
2023.05.31
Verified
It was exactly what I was looking for and it got here faster than promised and hassle free.
AK HD
2023.03.26
The place to go for toyostoves, lots of good info and videos on their site how to install and maintain units.
Reply from Rural Energy Enterprises
2023.03.27
Glad we could help!
Daniel Beiswenger
2023.02.02
Great staff. Easy to deal with. Lots of inventory.
Reply from Rural Energy Enterprises
2023.02.03
Glad we could help.
Lee Joy Lucia
2023.01.15
recommends
So great how I met a review by someone writing how Ma'am Hendrick Jennifer helped her earn $8,500 with a Capital of $700 weekly on forex and crypto trading, i contacted Mrs Hendrick Jennifer to give it a try and i have made withdrawal twice now without any hindrance DM her for all your trading needs she the best have dealt with. WhatsApp:+13523402962 Email: hendrickjennifer550@gmail.com
Zãh Nkocy Mgazy
2022.11.21
recommends
SOMEONE MIGHT FIND THIS HELPFUL
I bring to you all positive information on how you can trade your funds without losing or regretting your investment.
Are you interested in making meaningful, tremendous, realistic sources of income? Do you want to trade with an edge and see how a professional trader operates on a day-to-day basis? No risk involved, good working strategy, profit guaranteed. I know this might sound funny but a lot of people have benefited greatly from this and you too can earn more. Kindly contact me, Mrs. Sandra Billy FX, via
Email: sandrabilly500@gmail.com
WhatsApp +1 (404) 829-4578
Roxl K.
2022.02.25
Verified
Stole my money! Sold me a broken machine, couldn't fix it, lied to me about what they would do to make it right, admitted to their faults but made excuses saying they can't refund me fully because they need to be able to make money off the broken machine that they are going to finally fix for themselves and try to resell. They did not care that they left me without any heat for multiple days/nights. They tried to blame it on fuel or install (something non machine related)even though everything at my home was inspected by their team and they could not find any problems with the fuel or install. I now have my new machine from Spenard's hooked up and it's been running perfectly with no errors or faults for over a month now. The problem was clearly the broken machine from VBS, not anything fuel or install related on my end.. but I'm still left without my money. These are absolutely horrible people that stole my money.
Reply from Rural Energy Enterprises
2024.05.22
Thank you for your feedback. We're very sorry to hear about your experience and understand how frustrating it must have been. We take such matters seriously and want to make things right.
Please contact our customer service team directly so we can review your case in detail and find a resolution. Your satisfaction is important to us, and we want to ensure you receive the service and support you deserve.
Thank you for bringing this to our attention. We appreciate the opportunity to address your concerns and improve our services.
Connor Perron
2021.09.30