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Reviews ( 37 )
Callum Jack
2025.01.09
I had Sanders Secure out to upgrade my alarm system along with a few CCTV cameras. James was extremely knowledgeable of the products and offered sensible, affordable solutions. I wouldn’t hesitate to recommend James and his team.
Michael King
2025.01.07
Same day visit from James. Extremely helpful and very knowledgeable. Highly recommend
Thank you for your kind words, Michael! We're so glad we could assist you on the same day. Providing helpful and knowledgeable service is what we strive for. If you ever need anything in the future, don’t hesitate to get in touch!
Mike Pitches (Mike Pitches Photography)
2024.12.06
I found James as a result of a shout-out on socials for an alarm installer to replce my existing out dated system.
I messaged and he was quick to respond, followed by an extremely informative discussion about my options, without giving me the sale-pitch treatment, only offering what he considered right for me. This was followed up with another visit to demo the solution I'd chosen. James really knows his products, and is professional and friendly.
My chosen system is now fitted. He even drilled a small hole in my wall to hide some wiring made safe from my old kit - above and beyond the orginal remit!
Absolutely recommended, thanks so much!!
Mike, Thank you for your glowing review! We’re thrilled to hear you appreciated the tailored approach to finding the perfect alarm system for your needs. At Sanders Secure, we pride ourselves on providing clear, honest advice—never a hard sell—and going the extra mile to deliver a seamless installation. Hiding that old wiring was just part of ensuring your system looks and functions flawlessly. Your recommendation means the world to us, and we’re here anytime you need us. Thanks again!
Mike Pitches
2024.12.06
recommends
I found James as a result of a shout-out on socials for an alarm installer to replce my existing out dated system.
I messaged and he was quick to respond, followed by an extremely informative discussion about my options, without giving me the sale-pitch treatment, only offering what he considered right for me. This was followed up with another visit to demo the solution I'd chosen. James really knows his products, and is professional and friendly.
My chosen system is now fitted.
Absolutely recommended, thanks so much!!
Thank you Mike, an absolute pleasure to be able to provide you with a security solution for your property! Thank you!!
Jasmine Martin
2024.11.24
Great job on the annual service on my existing alarm system, battery changed and very reasonably priced
Thank you for your kind words, Jasmine! We're delighted to hear that you were happy with the annual service and battery replacement for your alarm system. Keeping your system running smoothly is our priority, and we’re thrilled you found our pricing reasonable. If you ever need assistance or have questions in the future, don’t hesitate to get in touch. Your support means a lot to us!
Alan Ramage
2024.11.08
Excellent service from James, who was courteous and knowledgeable.
James has taken over from his predecessor, who has retired, and we are very pleased with the continuity of quality care.
Alan, thank you so much for your kind words! I'm really pleased to hear you’re happy with the service and the seamless transition. Ensuring continuity and quality is very important to us, and I'm grateful to be entrusted with maintaining the standards set by my predecessor. Please reach out anytime; we're here to help with all your security needs.
PennyM-160
2024.11.03
Very pleased with the installation of camera and light.Friendly,withhelpful advice, also helped us up grade our wi fi, to maximise coverage.Would recommend this service and would be happy to use him again. MrP Mumford.
Thank you, Mr. Mumford, for your kind words! We're delighted that you're pleased with your new camera and light installation and that our advice helped improve your Wi-Fi coverage. It was a pleasure working with you, and we're glad to have made a difference in your home's connectivity and security. Looking forward to helping you again anytime.Thank you, Mr. Mumford, for your kind words! We're delighted that you're pleased with your new camera and light installation and that our advice helped improve your Wi-Fi coverage. It was a pleasure working with you, and we're glad to have made a difference in your home's connectivity and security. Looking forward to helping you again anytime.
MattB-1030
2024.10.28
Sanders Secure 01752 933 191Great service very informative change 7 batteries checked all the system .Really impressed with service and price would recommend. đź‘Ť
Hi Matt, Thank you for the great feedback. It was an absolute pleasure to be able to undertake the maintenance of your alarm system. Hi Matt, Thank you for the great feedback. It was an absolute pleasure to be able to undertake the maintenance of your alarm system.
Bhagya Gunaratna
2024.09.29
I recently had my home alarm system repaired, and I couldn’t be more impressed with the service. From start to finish, the technician was professional, knowledgeable, and efficient. They quickly identified the issue and had it fixed in no time. Not only did they repair the system, but they also took the time to explain how everything works and made sure I felt comfortable using it before he left.
Thank you so much for your wonderful feedback. It really means a great deal receiving your google review. We always aim to give exceptional service and ensure you are comfortable with the system that is protecting your home. Thank you once again for taking the time to share your experience.
FjjfjffjF
2024.09.27
Really pleased with company and work carried out. James was recommended to me by A&S alarms who have now retired. He explained everything to me and level of service & quality of work was perfect.
Thank you so much for your wonderful review. It really means a great deal to read such feedback as this. I’m glad we met expectations!Thank you so much for your wonderful review. It really means a great deal to read such feedback as this. I’m glad we met expectations!
Ella Woolf
2024.09.18
Amazing, called at 8, came in 10 minutes and sorted my alarm in 20. Turned off the false alarm that had been sounding.
An absolute pleasure to serve you in your hour of need! Think we broke our own record in response times there, you know where we are when you need us!
Christopher Sims
2024.09.10
James is a very likeable man who knows his business inside out. He inspires confidence in the way he works and the results he produces. His prices are reasonable and he explains everything in an easy-to-understand format. The work he did on our house and detached garage was nothing short of excellent, and I commend him to any prospective customer. Thank you James.
Chris, an absolute pleasure to be able to undertake the work at your property. I’m pleased the work has given you that peace of mind that your system operates correctly. Thank you very much for the review.
A H
2024.08.20
James was extremely professional, punctual and polite. He was extremely thorough and talked through the various options. The service was for quite an old burglar alarm but there was no hard sell to upgrade and the cost of a service and new battery was very fair.
Thank you James.
Thank you so much for your wonderful feedback! You know where we are should you ever need us!
Viv R
2024.08.16
Excellent service. We had an emergency and the engineer came promptly and solved the issue. Very efficient and clearly knowledgeable. We have already booked the company again to attend to a different system. Would highly recommend.
Thank you so much for your review Viv. It was a pleasure to be able to assist you and ensure you had a fully working system!
VivR-21
2024.08.16
Outstanding service. Exceeded all our expectations and the engineer was efficient and knowledgeable. Would highly recommend. We have already booked the company to check a different system for us!!!
Thank you so much for your review Viv. It was a pleasure to be able to assist you and ensure you had a fully working system!Thank you so much for your review Viv. It was a pleasure to be able to assist you and ensure you had a fully working system!
Jason Raspison
2024.08.12
Can highly recommend this company for all security requirements. I always receive a very polite and professional service from them . They always pay attention to detail with new installs and also with maintaining current systems they’ve taken over the service and maintenance for
Thank you so much for your wonderful feedback, Jason! Absolute pleasure to be able to secure your property
JasonR-93
2024.08.12
Can highly recommend this company for all security requirements. I always receive a very polite and professional service from them . They always pay attention to detail with new installs and also with maintaining current systems they’ve taken over the service and maintenance for
Thank you so much for your wonderful feedback! Always a pleasure to be there for youThank you so much for your wonderful feedback! Always a pleasure to be there for you
LynneA-123
2024.08.12
We can't recommend James highly enough. His approach is always totally professional, he always goes beyond what he needs to in order to help us with any issues with our system.He always responds really quickly to any contact, and goes to great lengths to explain what the issue is and how he intends to resolve it. He even helped improve the quality of our WiFi during one visit. We're very happy with our system and the way he has set it up, and knowing that he is only a phone call away is very reassuring for us.
Thank you so much for your wonderful feedback! It really means a lot. Thank you!Thank you so much for your wonderful feedback! It really means a lot. Thank you!
Deborah Turner
2024.08.10
If you want an excellent job done , then James is the man for the job . I have no hesitation in recommending James company. I had a problem with my existing Alarm which gave me cause for concern. I phoned the day before he was able to visit the very next day. To say he went more then “ The Extra Mile “ , would be an understatement. How refreshing to find a professional that actually cares. More so , someone who returns a call. James was knowledgeable, Professional and very competitive. His standard of workmanship was second to none. He was able to reassure me and completed the works the very same day. He treated my home with respect and was a pleasure to have him carry out the works. To say I’m very particular would be an understatement. He advised me on further improvements to my current alarm. He suggested, not pushy. Professionalism above profit. A real gentleman who knows his job. Tradesmen like him with his acumen are hard to find. I have nothing but praise for this hardworking, diligent man and have no hesitation in recommending him. Well done James. Maintain your standards and professional approach. You deserve to do well. Thanks again. Paul Turner. Hartley. Plymouth. 5. 🌟s. 🤗👍
Thank you so much for your wonderful feedback, Paul & Debbie! An absolute pleasure to have you as a customer!
Nigel Pugh
2024.08.10
James was polite and professional and I would not hesitate to use his services again.
Thank you so much for your wonderful feedback, Nigel. I'm pleased we met your expectations!