Serranos Surfaces - Kitchen Countertops Installation Reviews

I'm pretty fussy and hard to please when it comes to home improvement projects. These guys were fantastic! They were punctual for most appointments and called if they were going to be more than a few minutes late. Their prices were among the lowest that I could find and the commitment to customer service was top notch. They kept every promise that they made! The finished job was magnificent! The workers were fast, clean, friendly and proficient. I wish every project could produce these results.

I have a lot of rentals and have used many countertop guys and these guys are the best! I even used them for my personal residence. Their quality and pricing is the best!

The best in the area

If you’re not using Serrano’s services, you’re wasting money! He’s knowledgeable, honest and on time. 5 *****

Keith and his team did the countertops for the kitchen and laundry room in one of my high-end remodels. It turned out beautifully. Keith was very responsive in communication and they stuck to their timelines as well. The installation team did a great job and had great attention to detail with some finer detailed sections. Plus, their prices were very competitive. I will definitely use them for my next remodel.

Price was good and the installers were very fast and professional.

I had Keith doing the countertops for both my kitchen and my sister-in-law’s kitchen. They turns out beautifully. Needless to say, his price quote is so much cheaper compared to the other group and he even saved me 1 slab and this helped reduce the cost significantly. I am super happy with what my kitchen looks now. So I am 100% recommending Keith and his team

Honestly I cannot speak highly enough of Keith over at Serrano's Surfaces. If you are looking for an installer who is prompt, easy to work with, on time, honest, etc. Then call Serranos and ask for Keith. He's made me feel like getting my job done is a priority of his and that he is proactively working to get it done for me (something I can't say for many others I've worked with)

On top of that, when he shows up at the house, he smiles like a man who actually enjoys helping people. I've never felt like he was annoyed by my questions whether via text, call, or email. Just an all the way around helpful guy. A pleasure to work with.

If I haven't convinced you, then call and talk to him yourself.

Great work very professional.

Great price, they were very good about setting expectations and communicating! The counters came out perfect. They were friendly and very professional, I found them in offer up and I am very happy with the work, I would use them again!

My client was remodeling his rental to sell and did not want to wait 6-8 weeks, for countertops to be installed, but also wanted a decent price. Well, I found Serrano’s Surfaces LLC on line. What an absolute pleasure! Keith was there to measure, when he said he would be, the workers were also. The job was amazing! We dubbed Serrano’s “Our Hero”. What a pleasant, smooth, reasonably priced and fabulous company to work with. Nice job guys! Bonnie

I just want to say a big thank you to Keith and his team for such an incredible job on my kitchen counters. I was desperately searching for quotes online, but every person I was meeting was so high in pricing, and it became frustrating. Although I was a bit skeptical too with the people I was talking to on Facebook marketplace; I didn't lose hope. I went on offer up and typed in the search bar and got a few results. I came across Serrano Surfaces and decided to check it out on Google Maps to see if it was legit because I didn't just want anyone coming to my house. With the reviews I saw, it made me feel calm in my spirit because it shows that it is legit. I went ahead and texted the number and set up a date with Keith. He came over, and he was soo friendly and outspoken. Keith is there for his clients at any time, day, and hour. I was able to talk with Keith for a discount, and this man didn't even argue or negotiate. He went directly to giving me the discount. I got my cabinets installed in a month from when Keith came over, and I must say, I was ecstatic with the results. I am definitely looking forward too more future projects with Keith and his team. Y'all ROCK!!

Keith and the team are fantastic. Responsive, communicative and best of all -- great job! Clean and professional.

Keith and Serranos are unprofessional and not dependable. He gave me a quote for quartz countertops installation that was higher than other fabricators but I decided to accept it based on positive reviews. He didn't like the idea I wanted to buy slabs from Arista Stones, saying "they are not responsible when their materials are defective". When I insisted because I liked the slab, he asked me to change my Sales Rep from the one I worked with to one he preferred. He said that my rep "just got fired". As I heard none of these were true. I talked to a new rep, I bought a new sink and a faucet and, took a day off at work and was ready for templating. A day before, Keith just texted me, he was not going to do the project, without providing a reason. Regardless of Serranos response to this review, I would not use them and recommend to stay away.

Outdoor kitchen counters. Great work. Honest and reliable.

Muy buen trabajo. La instalación fue sin ningún problema y quedó todo excelente. Keith es confiable y siempre responde rápido, muy buena comunicación y atención. Los recomiendo sin duda! 👍🏻