Not sure about doctor’s work, but please don’t even bother trying to get ahold of the office. After several attempts, I spoke to Claudia, which from my understanding she works at the front desk for scheduling. I thought she was nice at first but, then she became rude over the phone. I have emails of me following up , and took me 3 times emailing to get a response. I confirmed a date, never got a response back, just called and was told that date is no longer available. They need a better job at communicating & have someone more on top of replying, & following with emails.
Hopefully, this is just a short-term hiccup. Maybe Karla, the representative I dealt with, was having a few bad days for several weeks in a row. Maybe Karla is not a people person and simply not as customer service oriented as one would expect. I went through with it anyway, paid an initial payment and scheduled a little work to be done. When it was time to have my consultation, nothing. I had to call the office to inquire, and I was told that I wasn't on the calendar, no one was available to provide a consultation, and the doctor was out "sick" and has been "dealing with an emergency". No thanks. Refund please. At the end of the day, maybe Karla just represents her environment 🤔.
Very happy with the results of my Lipo-Papada surgery, which took place in less than a week. The doctor and staff were very kind and professional. I 100% recommend coming and making an appointment with true professionals.
Dr Shine is an excellent dr I have a lot of confidence that I have in him and gave me a lot of reassurance that I am doing well, he's very professional and he is great at listening to my needs and wants. The shine team is such a great staff. Would 100% recommend dr shine.
I recently underwent a Lipo 360 procedure. The staff was welcoming and professional. Everyone made me feel comfortable and well taken care of throughout the entire process. The procedure itself went very smoothly. The pain was very minimal, just some mild discomfort and soreness afterwards, but nothing unmanageable. Recovery has been going well so far, and my results are looking better every day. Crystal has been doing my post-op massages/z wave treatments. She is knowledgeable, friendly, and always checks in on my comfort level during the process. Overall, I highly recommend Dr. Shukla at ShineMD if you are considering Lipo 360.
I highly recommend this place. The staff is wonderful. I’m in love with my results. If you’re thinking about getting any kind of procedure done this is the place to come.
Reply from ShineMD Medspa & Liposuction Center2025.06.12
Thank you so much Hayley for your feedback. Providing best customer service is our top priority. 🙏🙏🙏
Nicole Okafor2025.05.04
It’s been more than 6 months since I’ve gotten my lipo from Shinemd, and I should’ve just gone to Miami.
I got lipo of my flanks, upper and lower abs, and my waist, and I can say that my waist circumference is still the same inches. I look smaller because my love handles are mostly gone, but my waist is not smaller. They took a lot of fat from my lower abs and not as much from my upper abs, so now when I get bloated, my upper stomach pokes out more than my lower stomach. And mind you, it’s not weight gain;their machine showed that I lost body fat and gained more muscle mass from walking everyday.
Don’t even get me started on them ignoring me during the healing process. Dr. Shine said he couldn’t see me one week because he was getting his gallbladder removed, and then when I called again, he broke his tailbone. Also, my emails wouldn’t send to the nurse, Jennifer, so I had to walk in on them, and Dr. Shine was doing surgery with his broken tailbone.
Overall, if I had to do lipo again, it wouldn’t be with them, and I would be asleep. The results are cool, but not amazing.
Reply from ShineMD Medspa & Liposuction Center2025.06.09
Hi Nicole!
Thank you for sharing your experience with us. We’re truly sorry to hear that your results and overall journey with ShineMD did not meet your expectations.
At ShineMD, we strive to provide exceptional care from consultation through recovery, and it’s clear we fell short in your case. While we’re glad to hear you’ve noticed some improvements, we understand your concerns about uneven results and healing support. We also sincerely apologize for any frustration caused by scheduling issues during your recovery, especially related to our team members' unexpected medical emergencies.
Your feedback is valuable, and we’d love the opportunity to discuss your concerns in more detail and explore how we can make things right. Please feel free to contact our office directly at 832-509-5099 so we can assist you further.
Wishing you continued wellness on your journey.
Dr.Shine
Joann Rosales2025.04.28
I am pleased to provide Doctor Shine with a 5-star review for his exceptional professionalism and genuine dedication to his patients well-being. My experience with him has been outstanding, and I appreciate his attentiveness to concerns and collaborative approach throughout the process. He ensures that patients receive proper care, which is rare to find these days. It has been a year since my lipo 360 procedure, and the results continue to improve, and I couldn’t be happier. I have also received fillers and Botox treatments from him, and I can only express my gratitude for his exceptional skill.
Reply from ShineMD Medspa & Liposuction Center2025.04.29
Thank you for your kind words. We really appreciate your feedback 🙏🙏🙏
Esther M.2025.03.10
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ShineMed Review
ShineMed provides excellent skincare with great results, outstanding customer service, and affordable pricing. A top choice for quality treatments!
I had arm lipo done here, and I absolutely love my results! The doctor was super informative and made me feel comfortable throughout the whole process. The whole staff here is so nice and supportive. Also, Jennifer is amazing! Her lipo massages have made such a difference, and she does incredible work. Highly recommend!
Reply from ShineMD Medspa & Liposuction Center2025.03.10
🙏🙏
Esther Martinez2025.01.17
I have coming to Shime Medical Spa for 18 months and the only thing that I get they’re in a lot of complements after my facials, Botox, fillers
My look is so natural that you can even say that I have had all this cosmetic stuff done
I ma tested as family
I love this place !!
Reply from ShineMD Medspa & Liposuction Center2025.04.29
Thank you so much for your feedback. Our goal is to make every client happy and provide excellent service 🙏🙏🙏
Meg Lewis2025.01.14
I love ShineMD! The staff is warm and welcoming and truly care what your mission is. Jennifer is one that stands out because she is on top of everything, extremely helpful and good at what she does. I would highly recommend this med spa for all services.
Reply from ShineMD Medspa & Liposuction Center2025.06.12
Thank you Meg for your kind feedback. We love taking care of you. 🙏🙏🙏
blanca bock2025.01.08
Me encantaron los resultados de mi lipoescultura aparte el trato que dan todos muy amables el doctor te hacen sentir en un buen ambiente lo recomiendo 100%
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