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Reviews ( 103 )
Miguel Conde
2024.12.18
2024.12.15
2024.12.15
| United States
Big disappointment with dishonest business
I was supposed to rent a Corvette V8 from Sincity Slingshots through Groupon. Before purchasing the Groupon, I called their office to see if the car was available on that date.
However the associate, Jordan told me NOT to buy the Groupon, and he said that they could give me the same rate if I paid the rental-car fee over that phone call right now.
I was very suspicious of why the associate attempting to me not to purchase through Groupon.
I then requested to speak with the upper management, and then the business owner, Justine called me.
He explained to me that the subject car was available so I decided to purchase the Groupon.
Today, the merchant suddenly sent a text message stating the car was not available.
I was shocked by what they informed me in the last minutes, so requested to call me ASAP from both Justine and Jordan,
but none of them gave me a call. I then contacted their office phone number and they picked up my call which means they could call me.
Now the merchant is dishonestly stating if I contact Groupon, I may be able to get a refund but that is NOT their business.
The rent-a-car is not available anyway on the reserved date.
I've already paid the fee through my credit card, but now up on the air whether they will surely grant my refund request through Groupon.
They are a very dishonest business, I am unable to reach out to the merchant at this moment, because my phone number may have been blocked
by the merchant, and I have no way to communicate with them.
If they have a business with you, they will put a smile on their face, but once out of the frame, they will give you misery.
This was their fault NOT me, one of the guests. They should sincerely accomocate issues that were caused by their incident.
Katherine Colon
2024.12.01
This was worth every penny we loved the experienced and the service was oustanding will be using this slingshot next visit
Thank you, Katherine! We're thrilled you loved the experience and our service. We look forward to serving you with another exciting slingshot rental on your next visit!
owen bishop
2024.11.16
Great day with the slingshot from sin city moto. Tina was amazing when booking. And Jordan was great on the day of the hire. Would definitely recommend 100%
Thank you, Owen! We're thrilled you had a fantastic experience with Tina and Jordan. Your recommendation means a lot to us. We look forward to your next adventure with Sin City Moto!
Lori Warpup
2024.11.11
Great adventure!
Thank you, Lori! We're thrilled you enjoyed your adventure. Your enthusiasm means a lot to us.
Vance Hickey
2024.11.11
Great place highly recommend.
Thank you, Vance, for your recommendation! We're thrilled to hear you had a great experience. Looking forward to welcoming you back soon!
Lacey
2024.11.11
Best spot in Vegas to get a slingshot! Very friendly , easy communication and I had such an amazing time on my slingshot. Highly recommend going to this spot!! Thanks again Sin City!!!
Thank you, Lacey! We're thrilled you had an amazing time with our slingshot and found our communication easy. Your recommendation means a lot to us, and we hope to see you again next time you're in Vegas!
carlos hernandez
2024.11.11
Hi Carlos, thank you for your wonderful review! We're thrilled to know you had a great experience with us. If you ever have more feedback or need assistance, feel free to reach out. Your satisfaction means a lot to us.
darren long
2024.11.01
Easy and comfortable
Thank you, Darren! We're glad to hear you found everything easy and comfortable. If you need any assistance in the future, feel free to reach out.
gretchen spitz
2024.11.01
Thank you, Gretchen! We're thrilled that you had a positive experience with us. Your feedback is incredibly valuable and helps us to continuously improve. If you have any further thoughts to share, we're always here to listen.
Melissa Martine
2024.10.29
Sadly this family owned business took advantage of us , they haven’t gave us our deposit back and will not answer a single phone call !!!
Rahkeem Daniels
2024.10.28
We Loved it. Great customer service. In and out and had a blast driving a slingshot for the first time
Thank you, Rahkeem! We're thrilled you had a blast driving the slingshot and enjoyed our customer service. We hope to see you again for more fun experiences!
Billy Cahoon
2024.10.26
Great equipment, service and price! I would highly recommend giving these folks a call if you’re interested in renting a Slingshot in Vegas!!!
Thank you, Billy! We're thrilled to hear you enjoyed our service and equipment. We appreciate your recommendation and hope to serve you again next time you're in Vegas!
Pasley Collins
2024.10.25
Jordan, thank you for your excellent customer service 👏
Thank you so much, Pasley! We're thrilled to hear about your positive experience with Jordan. Your feedback is greatly appreciated and motivates us to keep up the great work!
Alex Hoehn
2024.10.21
Great experience and very helpful! Went to Red Rock Canyon and was the perfect way to spend a day in Vegas!
Thank you, Alex! We're thrilled you had a fantastic time at Red Rock Canyon. It's a must-visit spot in Vegas, and we're glad we could make your trip memorable.
Aaron Berge
2024.10.21
A ton of fun riding these out in the hills!
Thanks, Aaron! We're thrilled you had a great time riding in the hills. Enjoy more adventures!
cole hines
2024.10.21
Great experience, slingshots were fun to drive and the customer service was excellent
Thank you, Cole! We're thrilled that you enjoyed driving the slingshots and appreciated our customer service. Your feedback means a lot to us and helps others choose a fun experience too!
Jordan Petzel
2024.10.21
Awesome!
Thank you, Jordan! We're delighted to hear you had an awesome experience. Your positive feedback means a lot to us!