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Reviews ( 98 )
Hannah De'milia
2024.11.27
Just over halfway through my lasering with Kerry, I have very course dark hair and the results have been brilliant, highly recommend
Reply from Skin Innovation
2024.11.28
Thank you so much for sharing your experience! We're delighted to hear that you're seeing such brilliant results with your laser hair removal treatments and that Kerry has been taking great care of you. It's wonderful to know you're pleased with the progress, especially with coarser, darker hair. Your recommendation means a lot to us, and we’re excited to help you achieve even more fantastic results as your sessions continue.
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Sam Turner
2024.11.24
Amazing experience with Kerry.
I was pretty hesitant starting my laser journey as a guy but from the first session Kerry has put me at ease and my results have been incredible. Can't recommend enough.
Reply from Skin Innovation
2024.11.25
Hello Sam, Thank you so much for your feedback! We’re so glad to hear you’re happy with your laser hair removal experience. Helping our clients feel confident and comfortable is our top priority. If you ever need anything or have questions, we’re here for you. Looking forward to seeing you again soon.
Sud Modhvadia
2024.11.21
The team were super helpful in all interactions. Thank you in particular to Kerry for a fantastic consultation, being very helpful in answering questions prior to starting treatment and giving excellent care / service during the process.
Reply from Skin Innovation
2024.11.22
Thank you so much for taking the time to share your feedback! We're thrilled to hear that you found your laser hair removal consultation informative and that our therapist explained everything clearly. Providing thorough and transparent information is a top priority for us, as we want our clients to feel confident and well-informed every step of the way.
If you have any additional questions or need further assistance, please don't hesitate to reach out. We're here to ensure you have the best experience possible. Thank you for trusting us with your care, and we look forward to seeing you again soon.
Carolin Den
2024.11.20
I've gone for for several treatments, hydrafacials, skin tightening and a few more and I'm very happy with the results, the attention, service and the facilities.
Reply from Skin Innovation
2024.11.20
Thank you for your kind words and positive feedback! We're delighted to know you’re pleased with your results and had a great experience with our treatments, service, and facilities. Your trust and satisfaction are our top priorities, and we look forward to welcoming you back for future visits!
Tasdia Rahman Mujumder
2024.11.02
I was treated by Kerry and she was absolutely amazing! She made me feel very comfortable, very welcoming, I’d recommend it to anyone and everyone!
Reply from Skin Innovation
2024.11.04
Thank you for the wonderful feedback! We’re so glad Kerry made you feel comfortable. We look forward to seeing you again!
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Chloe O'Shea
2024.09.14
The service at Skin Innovation is amazing. They offer the latest technologies at amazing prices. I have loved completing my laser hair removal treatment at this clinic. It is so fast and effective. Kerry is especially quick and makes the whole process absolutely painless!
Reply from Skin Innovation
2024.09.16
Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us at Skin Innovation. It's great to know that the laser hair removal treatment has been fast and effective for you, and we’ll be sure to pass along your compliments to Kerry! Your satisfaction is our top priority, and we look forward to seeing you again soon. Thanks for choosing us!
Trevor Creane
2024.09.06
Was very sceptical about having treatment at an Aesthetic Clinic being a typical man. However Kerry my treatment consultant changed all that. She made me feel relaxed and confident in her expertise and professionalism. I was very impressed with her knowledge and experience and felt I was very good hands.
I am very happy with the results from the treatments I have had and would absolutely recommend Kerry and Skin Innovation. I’m looking forward to my next treatment and Kerry’s advice on how to turn back the time on my ageing face.
Thank you Kerry and Skin Innovation.
Trevor Creane
Reply from Skin Innovation
2024.09.07
Thank you so much, Trevor, for taking the time to leave such a wonderful review! We’re thrilled to hear that you had a positive experience with Kerry and our team at Skin Innovation. It’s always our goal to make sure every client feels relaxed, confident, and in expert hands throughout their journey with us. We're delighted you're happy with the results, and we look forward to welcoming you back for your next treatment! If you have any further questions or need any advice, Kerry is always here to help. Thank you again for your trust in us!
Sai Krishna
2024.08.20
Booked a consultation and treatment for Freezpen Cryotherapy as had a couple of skin tags / lesions on my face and lip, travelling over from Basildon. I was treated by Chaniece. Very friendly, professional and knowledgeable. Offered advice and after care following treatment and discussed other treatments that they offer. Will definitely return.
My only feedback and reason for dropping 1 star on the review, would be for management to check prices regularly and ensure the website, online checkout / booking form is updated and in line to what you charge at the clinic as I ended up paying £20 more on the day when it came to paying the balance after the treatment. I was told "sorry, prices have changed and website doesn't have the correct pricing and needs updating".
Reply from Skin Innovation
2024.08.21
Hello Sai, Thank you for taking the time to share your experience with us. We're delighted to hear that you found Chaniece to be friendly, professional, and knowledgeable during your consultation and treatment. It's great to know that you were pleased with the advice and aftercare provided, and we're glad you're considering returning for future treatments.
We sincerely apologize for the discrepancy between the website pricing and the amount charged at the clinic. Your feedback is invaluable, and we will ensure that our management team reviews our pricing structures and updates the website to reflect the correct information. We understand how important transparency is, and we regret any inconvenience this may have caused.
Thank you once again for your feedback, and we look forward to welcoming you back to our clinic.
Toni Perkin
2024.06.13
Kerry dod my micro needling, she was absolutely amazing. My skin as never looked better. Will not go anywhere else for skin treatments now.
Reply from Skin Innovation
2024.06.13
Hello Toni, we are pleased to hear that you like how your skin is after the microneedling treatments, and that you are liking our therapist too. Looking forward to having you in the clinic again.🙂
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Naseema Mangera
2024.04.26
I went to Skin innovation as I have been struggling with Melasma on my face for awhile. I did a bit of research and decided to look into Mela white peel. I saw Kerry at the clinic and went through my concerns and found her to be very knowledgeable and professional. I booked 6 sessions of the Mela white peel and went ahead. After just 3 Mela white peels my melasma has really improved and hoping after the 6 it will all be gone. Kerry was so helpful and put me at ease instantly and explained the whole process clearly and efficiently. Kerry is truly an asset in the clinic. Thankyou Kerry 😊
Reply from Skin Innovation
2024.04.27
Hello Naseema, we are very glad to hear that you have great experience with our services and with our therapist too, and we are looking forward to having you again in the clinic, and continue your skin care journey.🙂
Aleja Isip
2024.04.02
Have had 5 sessions of laser hair removal treatment now. The results have been great, and the staff are always friendly. I would recommend ☺️
Reply from Skin Innovation
2024.06.13
Hello Aleja, thank you for the review. We are glad to hear that you like the results from your laser hair removal sessions and our customer service too.🙂
Jazz Sangha
2024.03.11
I had 8 sessions of the full body laser with Kerry. She has been great making me feel at ease and comfortable every step of the way. I have had fantastic results with her. She is really knowledgeable with all her treatments. I also booked her for the Freeze Pen and again she has been very professional and precise with the procedure. I highly recommend Kerry to anyone looking to have any treatments. Thank you Kerry.
Stalioraityte
2024.03.06
I would like to say big Thank You, to Kerry! Truly knows what’s she’s doing, love getting laser done by her! ❤️ 100% recommend!
Reply from Skin Innovation
2024.03.08
Hello, we are glad to hear that you are satisfied with our laser hair removal services, and with our therapist as well. Thank you for the feedback.🙂
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Jay A1
2024.03.06
Brilliant, reliable service. With outstanding results even better than expected.
Reply from Skin Innovation
2024.03.08
Hello Jay, thank you for the feedback.🙂
Samantha Phillips
2024.03.05
Been there twice now and each occasion Kerry has looked after me, with 3 warts to treat with the freeze pen. Kerry is amazing, makes you feel welcome and relaxed whilst doing the procedure.
Thankyou for looking after me, I'll book the facial soon with you.
Sam Phillips x
Reply from Skin Innovation
2024.03.05
Hello Samantha, we are glad to hear that you are satisfied with our skin treatments, and the service of our therapist. Looking forward to having you in the clinic again.🙂
Charlie Taylor
2024.03.01
Would recommend this clinic for skin tag removal.. the procedure was quick and painless! Thank you skin innovation! Jayme
Reply from Skin Innovation
2024.03.01
Hello Jayme, thank you for your feedback. We are a glad to hear that you are satisfied with our services.
Tenesha Norwood
2024.02.26
I booked a course of 8 sessions of laser. I've been seeing Chaniece. She made me feel so comfortable and at ease. She is so thorough, I'm loving my results.
Reply from Skin Innovation
2024.03.01
Hello Tenesha, we are glad to hear that you like the results from your laser hair removal sessions.🙂
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Hayley Cottrell-Graydon
2024.02.22
I have had a few hydrafacial treatments with Kerry now and she is great, very professional. Will be booking in for other treatments.
Reply from Skin Innovation
2024.03.01
Hello Hay, we are looking forward to having in the clinic again.
Olivia Sanders
2024.02.21
Decided to book a course of 8 due to the great price and location. I have been seeing Kerry for my treatment who was been fantastic. I was super nervous at first but she is very knowledgeable, kind and immediately made me feel comfortable. The treatment is efficient and over in 15 minutes max. Would highly recommend to book with Kerry and this company. 5 ⭐️
Reply from Skin Innovation
2024.03.01
Hello Olivia, we are pleased to hear that our therapist made you feel at ease, and you like the results from the treatment.🙂
Jessica Herterich
2024.02.17
I would highly recommend this skin clinic. Kerry has treated me for thread vein removal and Lumi eyes and she’s amazing at what she does! She’s very knowledgable in her treatments and honest about what she can treat. I’m so glad I chose to come here after considering thread vein removal and lumi eye for so long! Thank you!!! I will be back for facials soon! Jess xx
Reply from Skin Innovation
2024.02.20
Hello Jessica, thank you for the feedback. We are pleased to hear that you like the results from the treatments, and we are looking forward to having you in the clinic again.🙂