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Reviews ( 45 )
Jeffrey Smith
2024.01.24
Joe did a great job. Turnaround time was good and his prices are very reasonable. I highly recommend him.
Thanks for the review, Jeff! Glad we were able to help.
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Kyle Still
2024.01.23
Had Joe take a look at my Mac laptop that had been giving me issues for some time. He found the issue right away and was able to update the system with ease. He also gave me some recommendations moving forward. He is knowledgeable and the communication was great! I will contact him with any computer problems in the future.
Thanks, Kyle! Glad we could get everything worked out quickly.
Dawn Cameron
2024.01.06
I reached out to Joe to assist with recommendations for a new laptop and once purchased, to move all the files from old to new. He was willing to do that, but after getting more info on my current laptop, he determined that my laptop was actually not in need of replacement
but instead a new hard drive and his magic, (that I don't understand 😉), was actually a perfect fix! I also had a couple of tablets that he was able to get cleaned up and working! Joe not only saved me hundreds of dollars by fixing as opposed to replacing my laptop, he was so easy to work with and super friendly!! I told my Mom about him and she has since taken multiple laptops and tablets to him to see if he can get them to work. I would not hesitate to recommend Joe at Slater Computer Repair to any of my friends and family...thanks Joe!!
Thank you very much, Dawn! It's always great when we can help our customers save a few hundred dollars by repairing instead of replacing!
Kayden Day
2024.01.06
Would work with again.
Thanks, Kayden!
KN Richards
2023.12.21
Glad I found Joe. He took care of my computer issues at a fair price and was easy to communicate with.
This is also to communicate the need to continue to backup data.
I have Joe on my contact list and would nor hesitate to call again if needed.
Thank you, Kenneth! There is no better feeling than helping someone recover lost data. Always happy to help.
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Oscar Meyer
2023.12.20
Glad I found Joe! Fantastic to do business with. Highly recommend!
Thank you, Oscar!
P Zeller
2023.12.17
Had Joe work on doing hard drive replacement on two of my computers, as well as add memory to both and help us sort out some operational issues. He is straight forward, professional, timely, and not expensive. Is always prompt with communications and got all my work done quickly. Will be using him again in the future.
Thanks, Phil! I'm glad we were able to get both of your computer back on track. Always glad to help!
Michael White
2023.12.13
Joe at Slater Computer Repair was fantastic. Cleared my Mac of viruses, deleted unused programs for more memory, updated virus software and, most importantly, recoverd all my files that were deleted from a hack of a back up disc. Joe was prompt, responded/communicated with me quickly and was super reasonable in pricing! Highly recommend Slater.
Hi Mike - thank you for the kind review! I'm especially glad we were able to recover your files. Always feels great to know that data wasn't lost.
Aaron
2023.11.27
Joe was excellent to work with.
I emailed him about the blue screen errors I was dealing with and he immediately reached out with several options I could try to resolve the problems on my own. The fact he first tried to help fix the issue without having to bring my PC to him meant a lot.
I ended up having to bring the PC in anyway as we suspected that the problems were hardware related.
Joe was awesome to work with in this capacity as well. As with most hardware issues, it took some trial and error to finally nail it down to what piece of hardware was causing the problem. At first it appeared to be a faulty motherboard but ultimately ended up being a bad CPU. Joe handled all the ordering of parts and never asked me to pay for anything up front. Even though I had to bring the PC in a few times, he only charged me the price difference in parts.
Joe is knowledgeable, friendly, straightforward, and was always keeping me informed every step of the way. I had a great experience working with him and would highly recommend his services if you’re having issues with your PC.
Thanks for the kind and honest review, Aaron! I’m very glad we were finally able to get your PC up and running again!
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Lynn Hall
2023.11.03
Slater Computer Repair was fast & efficient in getting my home work computer up and running! So pleased! Thank you so much! 😃
Thank you, Lynn! Glad to help!
Nataya Glenn
2023.11.01
All around great experience! Joe is very transparent with the repairs needed and the costs. He’s also transparent about if a repair is worth it or not, saving you money in the end of the day!
Thanks, Nataya! That’s the goal!
Tom Kielty
2023.10.26
Joe was amazing to work with! He was able to fix my older MAC and keep me up and running. I highly recommend Slater Computer for all your repairs.
Thank you, Tom! I’m glad we were able to keep your old MacBook up and running.
Cory Collins
2023.09.30
I found Joe’s service based off of reviews and they are accurate! Joe is quick with above and beyond repairs, not just guessing at what is wrong with your computers. He was thorough and very communicative at every step. My Surface Pro could not be revived, but he took the time to talk through options and even offer to find me a replacement. Although I declined the offer, Joe saved all of the files and data to my desktop (which he installed a new drive for a like new computer) - I lost nothing and I have to say that is a first for me with dead electronics.
I will continue to use Slater Computer Repair for all computer needs.
Thank you, Cory! Always a pleasure to help.
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Sheena Brunner
2023.09.20
What an amazing experience! Joe immediately responded to my initial request within seconds of me submitting info. I got my laptop and MacBook to him and he diagnosed them right away and got back to me with options. I will be using him again in the future for sure. A+ service
Thank you, Sheena!
Drake Ridgeway
2023.09.06
He is very knowledgeable and quick to work on the solution. I was at a loss of my new gaming computer not installing Windows correctly and internet drivers not working properly. Overnight, he fixed it and had it ready by the afternoon. Very casual and cheaper than some of the bigger names in the Des Moines metro. I will definitely use his services again if I ever need to.
Thank you, Drake!
Tom Eppenauer
2023.09.02
Joe was very quick in diagnosing our computer problem and recommended some repair methods that saved buying new equipment. He has superb computer knowledge and very quick in getting his work completed. I highly recommend him!
Thank you, Tom!
Jeff Keiser
2023.08.13
I was worried that so much of my data had been lost forever, but then I found Joe, who was so prompt, kind and communicated so well! He was not only able to recover the data I thought was lost, but also got my old computer up and running like new again! I could not have been happier with the results, and with how well I was treated. Thank you Slater Computer Repair.
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Mary Mathis
2023.06.09
This has been the best experience with Slater Computer Repair. Our computer 'died' on us one day. In a pinch we found Joe on the internet and called him up. He has gone overboard with cusomer service and knowlegeble computer repairs. Thank you Joe for your professional and skilled advice!
Thank you, MaryAnn!
Grant Luther
2023.05.17
Joe was great, highly recommend!
Thanks, Grant!
Michael Nieland
2023.05.16
Joe did an excellent job fixing my CPU fan. He found the issue quickly, one prong was bad, got a splitter put in and I was back to using my computer. Parts and labor were under $40. I would definitely go back to Joe if I ever had a computer issue!
Thank you, Michael!