Southwest Airlines Reviews

The most accommodating airline We love flying southwest, we have been flying with them since I was a child. Now as an adult it’s the only airline I use. Comfortable seating, great pricing, free luggage, great customer service.

One of the better airlines It’s one of the better airlines with easy ability to reschedule and confirmed two carry ons at all times. The flights themselves are fine and the attendants are nice.

Best airline !! Loyal Southwest customer!! i always take southwest for in state and out of state trips and the process is always soo seamless!! and they give us 2 free carry ons !!!

Very convenient I recently flew with Southwest Airlines, and I am thoroughly impressed with the entire experience. From the moment I booked my ticket to the final landing, everything was seamless and pleasant. The booking process was straightforward, with clear information and no hidden fees. I particularly appreciate Southwest's no-change-fee policy, which provides great flexibility in case plans change. The check-in process was quick and efficient, and the boarding process, organized by groups, was smooth and hassle-free. The flight attendants were exceptionally friendly and attentive, creating a welcoming atmosphere on board. The seats were comfortable, with ample legroom, and the aircraft was clean and well-maintained. I also enjoyed the complimentary snacks and beverages, which added a nice touch to the flight. The most exciting feature is the free 2 baggages check in. That makes me always want to book with Southwest

No bag fees Southwest Airlines stands out for me with it’s no change fees, allowing me to modify travel plans without extra costs, a significant advantage in today's unpredictable climate. The airline permits two free checked bags, offering substantial savings, particularly for families or travelers with a lot of luggage. Known for its friendly and approachable staff, Southwest consistently delivers commendable customer care from check-in to in-flight service. Its open seating policy, though unconventional, often results in more efficient boarding and quicker take-offs. Additionally, the Rapid Rewards program is straightforward and valuable, with easy-to-earn points and no blackout dates.

efficient and affordable. Southwest airlines is my favorite airline. I fly alot with my family, and southwest always has the best deals on flights, great flight staff, and one of the things I value most is efficiency. They also offer free bags, which saves so much extra hassle.

Awesome Airline Everytime I have flown the flight crew and gate agents are always so nice and helpful. They make you feel welcome and every flight has left on time they make sure we are ready to go as quickly as possible.

Solid budget choice Southwest Airlines is often celebrated for its no-frills, budget-friendly approach to air travel, but it comes with its share of pros and cons. **Pros:** 1. **Affordable Fares**: One of the biggest draws is Southwest's competitive pricing. They often offer lower fares compared to major airlines, making air travel accessible to a broader audience. 2. **Baggage Policy**: Southwest stands out with its generous baggage policy, allowing two checked bags for free. This is a significant perk for travelers who need to carry more without incurring extra costs. 3. **Customer Service**: Generally, Southwest is known for friendly and helpful customer service. Flight attendants often go the extra mile to make passengers feel comfortable. 4. **Flexibility**: The airline’s no change fees policy is a major advantage. Passengers can change their flights without incurring penalties, which adds a level of flexibility that is rare among other carriers. 5. **Frequent Flights**: With a large number of flights, especially in the United States, Southwest provides numerous options for travelers in terms of departure times and destinations. **Cons:** 1. **No Assigned Seating**: Southwest uses an open seating policy, which can be stressful for passengers who prefer to have an assigned seat in advance. The boarding process is divided into groups, and getting a desirable seat often depends on how early you check in. 2. **Basic Amenities**: Southwest offers fewer amenities compared to some other airlines. There are no first or business class options, and in-flight entertainment and meals are more limited. 3. **Limited International Destinations**: While Southwest does fly to some international destinations, its reach is not as extensive as other major carriers. This might limit options for those looking to travel internationally. 4. **Hub Airports**: Southwest primarily operates out of specific hub airports, which might not be as convenient for all travelers. This can sometimes necessitate longer travel times to get to the airport. 5. **On-Time Performance**: While often reliable, Southwest's on-time performance can be hit or miss. Delays and cancellations, though common across all airlines, can be a particular frustration here. In summary, Southwest Airlines is a solid choice for budget-conscious travelers who value flexibility and don't mind a more basic flying experience. While it may lack some of the luxuries and conveniences of other carriers, its customer-friendly policies and affordability make it a popular choice for many.

Good It’s convenient if you need to get places quickly but you have to pick your own seats so you end up sacrificing comfort for a cheaper flight. You get what you pay for.

My go to for spontaneous trips It’s easy to fly with Southwest. I love they have a low fare calendar for my spur of the moment trips. They’re very helpful when it comes to rescheduling a flight. The plane is clean and the crew always welcome you with a smile.

Ok Der Flug war pünktlich, das Boarding schnell und ohne Probleme. Etwas doof ist, dass keine Plätze zugewiesen wird, aber in Anbetracht des Preises zu verschmerzen. Der Flug war sehr pünktlich und insgesamt angenehm.

Southwest flying service I love flying Southwest because their service is the best in the industry and their flights are a reasonable price. I like their rewards program as well.

Gut Southwind hat uns positiv überrascht.. auf Hinflug mit Tailwind 3 std verspätet.. rückflug mit Southwind schnell wie der Blitz alles. Innen top bequem und optisch schön. Wir würden wieder mit Southwind fliegen

Good experience Overall we had a good experience flying in Southwest Airlines. Easy check in and 2 baggage 🧳 free. Customer service is ok, legroom and punctuality are a plus.

Great experience ! I really enjoy flying Southwest and especially because you get 2 bags checked for free! The curbside checkin process is so efficient, they are always so friendly and have you on your way in no time. The boarding process doesn’t bother me at because I really don’t care where I sit. Seats are decent size with plenty of legroom. Service onboard is always very nice and quick. The in flight entertainment is great, always a variety of options to watch through their app. It is amazing how fast they can serve the entire plane and get it cleaned up so quickly. Great experience all around.

Forever my favorite airline! Southwest is always my go-to. They have OK sales, the best seating policy, and no worrying about paying for luggage. Never a bad experience with their customer service line.

Air line I flew this airline. There were alot of changes of which gate was going to be my plane. They do make alot of announcements to keep you informed I feel this is the best Airline to fly anywhere for your Travel Recommend