www.spain-help.com Reviews

First of all and just to get some idea on this case, this lady DIDN'T PAY A PENNY after made us dealing with her car inspection appointment and documentation, applying at the tax offices, making the forms, booking the appointment at the traffic office, etc etc etc. Secondly, we have already presented a legal complaint at the Juzgado de lo Penal Nº 2 in Malaga City about something we are sure it is a fraud from the beginning (and not just an unpaid service), so she is right about that (we are also attaching this comment as slander, indeed). All businesses need to avoid these cases and face up to these fraudsters and dishonours people. In fact, this lady seems to be a bilingual person who grew up in Spain, trying to develop a similar business or with some relatives doing so. Unfortunately, sometimes we have this type of fake customers (who will never pay) trying to take an advantage of our good reputation. Besides, as she described by herself, we told her the first appointment was not finally possible due to an “unexpected” public administration delay. That was all our blame. However, we offered her to pick up her documents in Manilva the same week so it had been everything the same for her, but she disagreed. In other words, she didn’t want to pay from the beginning, we believe, just getting all done or almost done and then slandering about us and running away, so she was waiting for the least excuse to do so. We will continue doing our best to make THOUSAND expats happier in Spain, and a few people like this lady will not blackmail us for doing so. Indeed, right now we are working with the penalty prosecutor in Malaga to provide further proofs about her related business and her poor way to discredit us, apart from blackmailing and swindling. Let's see what a Spanish judge thinks about these practices.

Hello Dale, Thank you for the opportunity you and your family gave me. Best wishes, Javier

Hello Mak, Thank you very much for your words and here I am if you need me. Kind Regards, Javier

Dear Oliver Barg, Our refund policy it is not only within our Terms & Conditions, but on just some lines above your signature on our inquiry form. The reason is related to international payments, currency exchange and credit card payment fees. However, in this case, the main reason was that you wanted to cancel the service once you had collected some enough information, and our main service is advising. Besides, this review has been made after threatening and blackmailing with doing so of we didn't make a refund and he didn't get to deceived the credit car dealer to get a refund. Indeed, I just promised you I would talk to my colleague and discuss a possible refund, which didn't come after your unacceptable behaviour during these days. We have succesfully assisted hundreds of people coming to Spain with a visa, as well as local expats with many issues. But having a good reputation doesn't mean we will yield to any blackmail. Indeed, this case has already been brought to justice. Your partner (same family name) had got her visa on time under our assistance. A different thing is you just changed your mind, decided to go by yourselves or you hired anybody else after unjustifiably stressing yourself. Kind Regards, Expat Agency Team

Mange Tak Annette :)