Categories Events & Entertainment Events & Venues The Carnival Fair | Best Carnival Event Planner & Rental Singapore
The Carnival Fair | Best Carnival Event Planner & Rental Singapore

www.thecarnivalfair.com.sg

The Carnival Fair | Best Carnival Event Planner & Rental Singapore Reviews

EXCELLENT rating
4.6
44 reviews Verified
The Carnival Fair | Best Carnival Event Planner & Rental Singapore
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Reviews ( 44 ) 4.6

Ling Ling Neo
Ling Ling Neo
2025.01.01
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2025.01.01
Thank you for your 5-star rating! We're thrilled to see your positive feedback and are delighted to know you had a great experience with us. We hope to welcome you again to our carnival events soon!
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Daniel WMLow
Daniel WMLow
2024.12.16
Great attention to details. Very helpful & responsive
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.12.16
Thank you so much for your wonderful review! We are delighted to hear that you appreciated our attention to detail and found our team helpful and responsive. It is our aim to ensure a fantastic experience for our clients, and your feedback encourages us to continue striving for excellence.
Jacinth Wong
Jacinth Wong
2024.12.04
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.12.04
Thank you for the 5-star rating! We're thrilled that you had a great experience with us. Your support means a lot, and we look forward to hosting more amazing events for you in the future!
Salina Ismail
Salina Ismail
2024.11.18
I would like thank Kevin and team for being super helpful and supportive for running my company event . The staff is friendly and the event went smooth. The event went well and all my colleagues and boss are pls with the service. Looking forward to engange them for any other events.
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.11.18
Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our team during your company event. Customer satisfaction is our top priority, and it's always rewarding to know that our efforts made a positive impact. We look forward to assisting you with any future events you may have!
Michael Tham
Michael Tham
2024.10.28
timely delivery and the staff will guide you how to use the machine
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.29
Thank you for your positive review! We are delighted to hear that you appreciated our timely delivery and found our staff helpful in guiding you on how to use the machine. Your satisfaction is our priority, and we look forward to serving you again soon!
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Reggie M
Reggie M
2024.10.28
I’ve used this amazing company already a few times for my events and they are super efficient from the start/set up till finish! They have great stuff and even better staff I had a great experience and will definitely use again!
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.28
Thank you for your wonderful review! We are thrilled to hear that you've had a great experience with us multiple times. Our team takes pride in providing efficient service and maintaining quality equipment. We look forward to working with you again for your future events!
Kenzo Kuan
Kenzo Kuan
2024.08.22
Kevin was a very patient and understanding event planner that guided me through the processes of renting live food stations for our event. Working with him was very seamless and I definitely had a great experience planning my event with his help!
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.03
Thank you so much, Kenzo, for your wonderful review! We’re thrilled to hear that Kevin made the planning process smooth and enjoyable for you. His patience and understanding are what we strive for at The Carnival Fair, and it’s great to know that renting the live food stations was such a positive experience. We look forward to helping you plan your next event!
Darren Lim
Darren Lim
2024.08.18
Sharing on a personal level & not representing my company. We held our Allkin Silver Fiesta today, where Kevin and his team were involved in providing us with the logistics such as tables & chairs, the AV, the Backdrop, set-up & tear-down. Kevin had been planning with my team since April (abt 4mths+) and ensured that we were given the best price for the best event possible. His team had to provide the set-up a day before and they even went the extra mile to shift the on-site collaterals that were blocking our event space and putting it back afterward. I appreciate how the backdrop was done hastily as we could only give him a confirmed draft of the design about 3 weeks before our event. There was only one mishap which was the table skirting colour we wanted was out of stock and hence we had to go with a different colour. The event went super well, his AV tech is an expert in his craft. Overall, The Carnival Fair did a great job for us, and we look forward to even more joyful events hosted by them!
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.03
Thank you, Darren, for sharing your personal experience with us! We're so glad to hear that Kevin and the team were able to support your Allkin Silver Fiesta event with seamless logistics and expert planning. It’s great to know that even with last-minute changes, like the backdrop design and table skirting, everything came together smoothly. We’re thrilled the AV setup was a hit and that our team went the extra mile with the on-site adjustments. We truly appreciate your kind words and look forward to creating even more joyful events together in the future!
Clyde Benneth
Clyde Benneth
2024.06.09
Time was tight, i knew i had to go to them. Kevin really helped me thru this tough process. Things went smoothly and would like to thank everyone for being kind and accomodating.
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.03
Thank you, Clyde, for your kind review! We’re so glad Kevin and the team were able to assist you through the tight timeline and make the process smooth for you. It’s wonderful to hear that everyone’s kindness and flexibility made a difference. We appreciate your trust and look forward to working with you again in the future!
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Renee Tang
Renee Tang
2024.06.08
i heard very good things from a friend so i decided to hire them for a school event due to their great rates. the experience was amazing and so exceptional. they had a fantastic play area that had all the students engaged. it was for a childrens day event and all the students were all satisfied
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.03
Thank you, Renee, for your fantastic review! We’re so happy you decided to give us a try based on your friend’s recommendation. It’s wonderful to hear that the play area kept all the students engaged and that the Children’s Day event was a success. We’re glad we could provide an exceptional experience at great rates, and we look forward to helping with future events!
Alexandra
Alexandra
2024.06.07
Hired the Carnival Fair for my brother's surprise birthday party, and it was fantastic. They were punctual and great at what they do. Below is a pic of their rolled ice cream booth, and it was so delicious people kept coming back for seconds! Honestly it was great. Would rate ten stars if I could!!
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.03
Thank you, Alexandra, for your wonderful review! We’re thrilled to hear that your brother’s surprise birthday party was a hit and that the rolled ice cream booth was such a crowd favorite. It’s great to know everyone enjoyed it so much they came back for seconds! We appreciate your kind words and are so glad we could help make the event special. If we could get ten stars from you, that would be amazing!
Tom
Tom
2024.06.07
Excellent customer service and event planning company. My son had a great 5th birthday and we all had a great time. Price is reasonable and the customer service is top notch, would definitely recommend to anyone looking to organise an event 🙏🏻
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.03
Thank you, Tom, for your great review! We’re so glad to hear that your son’s 5th birthday was a success and that everyone had a fantastic time. It’s wonderful to know you appreciated our customer service and found our pricing reasonable. We’re grateful for your recommendation and look forward to helping you with future events!
Jeon Chae Jin
Jeon Chae Jin
2024.05.09
During my friend's birthday party, I was disappointed with your disrespectful behavior and actions throughout the event. From the beginning to the end, there was a clear lack of professionalism and order. It was evident that the organizer's authority and role were not respected, which resulted in a chaotic and disorganized atmosphere.
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.05.09
Dear Mr/Mrs Jeon Chae Jin, Thank you for sharing your feedback. However, our records show no birthday party service catered to anyone other than a previous reviewer, Mr/Mrs Saw Lipfong, for his/her daughter's birthday party. If you are referring to that event, please see our response as follows: We would like to address the concerns you raised: 1. Our team arrived on time as scheduled. However, we faced significant delays in setting up due to unforeseen power issues at the venue. We had informed the POC beforehand about the power requirements for each food station, and unfortunately, these were not adequately prepared at the venue. This required our team to spend additional time troubleshooting, which is beyond their expertise and responsibility. 2. The recurring power trips were a major hindrance to the smooth operation of the food stations and activities. While we did our best to manage the situation, the lack of sufficient and reliable power supply was beyond our control. 3. Our staff were present throughout the event, working tirelessly to address the power issues and ensure the event ran as smoothly as possible under the circumstances. They had constantly informed the POC of the power issues, but unfortunately, the POC could not give any solutions. We regret that this may have led to the perception of unavailability or disorganisation. We take full responsibility for any shortcomings and are committed to learning from this experience to improve our services. We value your feedback and would appreciate the opportunity to discuss this matter further with you to make amends. We would like to clarify that while we are committed to addressing issues within our control, it's unfair to attribute all the problems solely to us. In this instance, the power issue was beyond our control and contributed to the challenges experienced.
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Aung Aung Thwin
Aung Aung Thwin
2024.05.09
I have had disappointing experiences with this company. They lack punctuality and accountability, and their customer service is the worst I have ever seen. This unprofessional behavior undermines customer trust and satisfaction.
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.06.14
Dear Mr Aung Aung Thwin, Thank you for sharing your feedback. However, our records show no birthday party service catered to anyone other than a previous reviewer, Mr/Mrs Saw Lipfong, for his/her daughter's birthday party. If you are referring to that event, please see our response as follows: We would like to address the concerns you raised: 1. Our team arrived on time as scheduled. However, we faced significant delays in setting up due to unforeseen power issues at the venue. We had informed the POC beforehand about the power requirements for each food station, and unfortunately, these were not adequately prepared at the venue. This required our team to spend additional time troubleshooting, which is beyond their expertise and responsibility. 2. The recurring power trips were a major hindrance to the smooth operation of the food stations and activities. While we did our best to manage the situation, the lack of sufficient and reliable power supply was beyond our control. 3. Our staff were present throughout the event, working tirelessly to address the power issues and ensure the event ran as smoothly as possible under the circumstances. They had constantly informed the POC of the power issues, but unfortunately, the POC could not give any solutions. We regret that this may have led to the perception of unavailability or disorganisation. We take full responsibility for any shortcomings and are committed to learning from this experience to improve our services. We value your feedback and would appreciate the opportunity to discuss this matter further with you to make amends. We would like to clarify that while we are committed to addressing issues within our control, it's unfair to attribute all the problems solely to us. In this instance, the power issue was beyond our control and contributed to the challenges experienced.
Myo Kyaw Khaing
Myo Kyaw Khaing
2024.05.09
The birthday party was poorly planned, with no adherence to timelines. This resulted in a chaotic experience for attendees, which undermined the potential for a memorable celebration.
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.05.09
Dear Mr Myo Kyaw Khaing, Thank you for sharing your feedback. However, our records show no birthday party service catered to anyone other than a previous reviewer, Mr/Mrs Saw Lipfong, for his/her daughter's birthday party. If you are referring to that event, please see our response as follows: We would like to address the concerns you raised: 1. Our team arrived on time as scheduled. However, we faced significant delays in setting up due to unforeseen power issues at the venue. We had informed the POC beforehand about the power requirements for each food station, and unfortunately, these were not adequately prepared at the venue. This required our team to spend additional time troubleshooting, which is beyond their expertise and responsibility. 2. The recurring power trips were a major hindrance to the smooth operation of the food stations and activities. While we did our best to manage the situation, the lack of sufficient and reliable power supply was beyond our control. 3. Our staff were present throughout the event, working tirelessly to address the power issues and ensure the event ran as smoothly as possible under the circumstances. They had constantly informed the POC of the power issues, but unfortunately, the POC could not give any solutions. We regret that this may have led to the perception of unavailability or disorganisation. We take full responsibility for any shortcomings and are committed to learning from this experience to improve our services. We value your feedback and would appreciate the opportunity to discuss this matter further with you to make amends. We would like to clarify that while we are committed to addressing issues within our control, it's unfair to attribute all the problems solely to us. In this instance, the power issue was beyond our control and contributed to the challenges experienced.
Saw Lipfong
Saw Lipfong
2024.05.08
I am extremely disappointed with the service I received from this event company for my daughter's birthday party. The staff arrived over an hour late to set up, causing a delay in the start of the party. They were incredibly unorganized and seemed to have no idea what they were doing. During the party, they were nowhere to be found when we needed them and failed to keep the activities running smoothly. It was clear that they were not prepared or responsible, and it put a damper on the entire event. I would not recommend this company to anyone looking to host a special occasion. Their late and irresponsible attitude ruined what should have been a fun and memorable day for my daughter.
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.05.09
Dear Saw Lipfong, Thank you for taking the time to share your feedback. We are deeply sorry to hear about your dissatisfaction with our services during your daughter's birthday party. We understand how important this event was for you and your family. We would like to address the concerns you raised: 1. Arrival Time: Our team arrived on time as scheduled. However, due to unforeseen power issues at the venue, we faced significant delays in setting up. We had informed you beforehand about the power requirements for each food station, and unfortunately, these were not adequately prepared at the venue. This required our team to spend additional time troubleshooting, which is beyond their expertise and responsibility. 2. Power Issues: The recurring power trips were a major hindrance to the smooth operation of the food stations and activities. While we did our best to manage the situation, the lack of sufficient and reliable power supply was beyond our control. We recommend you to have an alternate power solution in place for future events to avoid such issues. 3. Staff Availability: Our staff were present throughout the event, working tirelessly to address the power issues and ensure the event ran as smoothly as possible under the circumstances. They had constantly informed the POC on the power issues, but unfortunately, the POC was not able to give any solutions. We regret that this may have led to the perception of unavailability or disorganisation. We take full responsibility for any shortcomings on our part and are committed to learning from this experience to improve our services. We value your feedback and would appreciate the opportunity to discuss this matter further with you to make amends. We would like to clarify that while we are committed to addressing issues within our control, it's unfair to attribute all the problems solely to us. In this instance, the power issue was beyond our control and was a contributing factor to the challenges experienced.
devan thiran
devan thiran
2024.03.27
I worked with them for my event which was under a pretty tight timeline. Would like to thank Kevin for being really patient and accommodating to my request and the event went smoothly with great success. Will definitely reach out again for future events. Thank you once again!
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.03
Thank you, Devan, for your kind review! We’re glad to hear that, despite the tight timeline, Kevin was able to assist with patience and flexibility, making your event a success. It’s always a pleasure to help bring everything together smoothly, and we look forward to working with you on future events!
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gwen olivia
gwen olivia
2024.03.08
Worked with Carnival Fair for my sister's baby's party and everything went so smoothly! Thanks Jaylon!
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.03
Thank you, Gwen, for your kind words! We’re delighted to hear that your sister’s baby’s party went smoothly. Jaylon and the team are always happy to help make events special. We look forward to working with you again in the future!
nai jie
nai jie
2023.12.22
Amazing boss, great service, highly accommodative to my needs! 10/10 recommended for all your event needs ❤️
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.03
Thank you, Nai Jie, for your amazing review! We're glad to hear that you had such a positive experience and that our team was able to accommodate your needs. Your 10/10 recommendation means a lot to us, and we look forward to helping you with future events! ❤️
Syirah Parveen
Syirah Parveen
2023.11.14
needed urgent rental and he was able to accommodate to it despite a busy weekend! professional and easy to communicate with. items were in good condition too. thank you for the srervice!
Reply from The Carnival Fair | Best Carnival Event Planner & Rental Singapore 2024.10.03
Thank you, Syirah, for your great review! We’re so glad we could accommodate your urgent rental, even on a busy weekend. It’s wonderful to hear that communication was smooth and the items met your expectations. We appreciate your kind words and look forward to serving you again!