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Reviews ( 176 )
Gary Jacobs
2024.12.17
Always helpful. And the online recipes make brewing so much easier.
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James Dawber
2024.12.16
Always fast packing and shipping. Great products and brilliant customer service. They continue to evolve to get even better. Wouldn't use anyone else! Shout out to Nic who sorted me a replacement part today after a weekend emergency!
James Cross
2024.10.01
Great website & customer service, good range of recipes and kit. The go-to shop for home brewing
Richard Haynes
2024.09.30
I've been using The Malt Miller for a while now. Always a vast array of quality ingredients and kit, well packed and quickly despatched. I write this review though because of the extra mile they go to help the homebrewer with their knowledge. I had a particular issue and after trawling the internet, couldn't find a suitable answer so I sent an email to The Malt Miller asking the question. Not only did I receive a quick response, but the answer from Nic was exactly what I was searching for, he even found the time to give me an even more honed answer after that. I wasn't even ordering at the time (I since have). A proper business run by brewers for brewers. Bravo Gentlemen.
Mike Mason
2024.08.29
I've used them for years and they have never let me down. Even when things didn't go to plan on shipping etc they go above and beyond to help.
Easily the best customer service in brewing.
Reply from The Malt Miller Ltd
2024.08.29
Amazing! Thank you so much for this review!! 🍻
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Liam Burford
2024.07.12
Been home brewing for more years than I care to remember and Malt Miller are absolute world class. Huge love and thanks to the team- please don't ever stop doing what you do!
paulm
2024.06.24
Order received as ordered. Picked up this time as Bulky Items and was passing. Again great service and great supplier.
irmina kowalska
2024.06.08
Great customer service helping with last minute order. Thank you team!
Stuart King
2024.06.06
Great service and products
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Dave - The Bearded Brewing Botanist
2024.05.09
Quick efficient service as always, arrived a few days earlier than anticipated with all grains and products well labelled and securely packaged.
Harry Godden
2024.04.21
They have absolutely everything you could possibly need or want to pick from. Well priced and quality stuff, fast & well packed delivery. More than just a shop too- with guides and a great youtube channel for learning. Its dedication to something you just don't often see.
James Bell
2024.02.22
Great online communication, sent me links to the items I was interested in. Great easy online buying experience. What I wanted was more than likely one off, but if I experience difficulties purchasing closer to home would consider using them again.
Craig Sutherland
2024.01.10
Great service, value and informative on the main site and YouTube. I'll be back for more supplies soon!
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Mike P
2023.12.08
A First Class, Five Star Company 👍
The team are helpful and knowledgeable, promptly dealing with my order and efficiently supporting my queries. My order is well-packeted and quickly delivered. A very satisfied customer.
Jonathan Lever
2023.11.14
Ditto to all the below 5 stars
Ben Penfold
2023.11.10
Second time ordering both times the package turned up promptly with regular order and shipping updates. Second time the package had been taken into the dry by a neighbour but not before I emailed them to query (complain) where it was. Nic replied promptly the next morning before I could advise them the package had been found so great communication from them. Good range of products at a good price, great videos on their website relating to home brew etc. Will be using again highly recommended keep up the good work!
Dr Pat
2023.11.02
As a repeat customer for several years what can I say but the Malt Miller sets the gold standard for an online supplier . They work hard to keep prices competitive and often have some great bargains ( I will have to stop buying the hops as no more room in my freezer!). They are always looking to tweak their processes so everything runs smoothly and gets to your rapidly. You can see from their YouTube they are passionate about brewing and communicate with their customer base. When I have had to contact them over minor issues over the years they sorted straight away. Keep it up!
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Zach
2023.09.30
I can't fault The Malt Miller. Every ingredient you could possibly want, all fresh and of top quality and with some of the best delivery times around! Very rarely have to wait more than 2 days for my order.
Highly recommended.
colin hogarth
2023.09.02
They have a massive range of products to choose from and they are all ways very helpful
monnie 3333
2023.08.05