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Reviews ( 48 )
Philip Awad
2024.12.18
Ryan was really helpful over the phone, despite me calling in the evening, and even advised me to double check my warranty so that I didn’t overpay.
He was able to come out quickly, checked the issues I’d described, explained clearly what he’d done and what to do with that information - didn’t try to upsell me on any unnecessary work or anything like that.
Pricing was competitive.
Really pleased overall.
Reply from Thermatek Heating | Plumbing | Renewables
2024.12.18
Thank you for leaving such an honest review Philip, I think future customers will find that very helpful.
Thanks again for taking the time.
Have a great Christmas and a happy new year!
Ryan @ Thermatek Heating
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Martin Beckford
2024.12.13
Ryan provided excellent service, clearly explaining what he had done and why, as well as advising on how we can improve our central heating set-up. He was conscientious, working neatly and professionally. We will continue to use Thermatek for our heating and plumbing needs after a good first experience.
Reply from Thermatek Heating | Plumbing | Renewables
2024.12.13
Thank you so much for the great review Martin.
We appreciate all feedback and love to hear about what people liked about the service we provide.
Thanks again for taking the time.
Ryan @ Thermatek Heating
Z Sheikh
2024.12.06
Ryan came, noted all the jobs I required, gave a quote within a couple hours of leaving, and got the job booked in. Fair price, very simple and easy interactions. The work done looks good but only time will tell. Will be saving his details for future!
Reply from Thermatek Heating | Plumbing | Renewables
2024.12.06
Thank you for leaving us such a great review, we really appreciate the feedback.
As always should you have any concerns or questions regarding the work we completed for you please get in touch and we’ll be happy to help.
Everything that we do is covered by a 1 year workmanship guarantee to give you peace of mind.
Thanks again,
Ryan @ Thermatek Heating
Gordon Coutts
2024.12.04
Great job fixing our radiators, thank you! Adrian was extremely professional, diligent and thorough. We're delighted with the job and would definitely recommend you.
Reply from Thermatek Heating | Plumbing | Renewables
2024.12.04
I'm so happy with your feedback, I've shared it with Adrian too.
Thank you for using Thermatek for your radiator problems, we're happy to help.
Ryan @ Thermatek Heating
John Edgcombe
2024.12.04
Delighted with Thermatek. Adrian was friendly and chatty, and found our boiler problem very quickly and explained how I can avoid this issue in the future. Faultless service.
Reply from Thermatek Heating | Plumbing | Renewables
2024.12.04
Thank you John for the great review.
I’ve shared this with Adrian too.
Thank you, please keep us in mind should you need anything else in the future.
Ryan @ Thermatek
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Helen Middlemass
2024.10.15
Ryan was excellent from start to finish. Very professional and did an excellent job quickly for me.
Reply from Thermatek Heating | Plumbing | Renewables
2024.10.15
Thank you for the great review Helen, I really appreciate you taking the time.
We’re happy to help anytime, I’m glad we could get the boiler repaired quickly and the heating back on!
Thank you.
Ryan @ Thermatek
Scott Geddes
2024.10.12
Yesterday Ryan replaced our digital thermostat system with a Tado smart thermostat product. He did a great job - as a Tado specialist, Ryan explained how the new system worked, answered all our queries and helped us set up the Tado app. We were very impressed and would highly recommend Ryan and Thermatek Heating.
Reply from Thermatek Heating | Plumbing | Renewables
2024.09.12
Thanks so much Scott for the great feedback.
We’re so happy to hear that you’re happy with the new Tado Smart Control system and thermostats.
Keep us in mind for anything you need in the future.
Astro Ark
2024.10.11
Fantastic friendly guy, came out quickly to fix boiler.
Simba Matambo
2024.09.17
Ryan was great. Very knowledgeable and fair with his pricing. Another company had quoted us 6 times as much as he charged us. Ryan did the work in less than 20 mins that they “needed” 2hours to do. He even fixed a slow draining sink that he noticed was not draining well enough.
Reply from Thermatek Heating | Plumbing | Renewables
2024.09.18
Thank you for the review! It’s great to get such helpful feedback.
I’m glad we could help unblock your drain while we repaired the shower and water issues.
Thank you,
Ryan
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Ian Sutherland
2024.09.14
Ryan has carried out the service of my rental property boiler and cooker and has provided good photos and information in condition of the boiler
I would not hesitate in recommending his services to friends and family and will be using him again to do any work for me in future
Reply from Thermatek Heating | Plumbing | Renewables
2024.09.14
Thank you for the review Mr Sutherland, we really appreciate you taking the time to share your experience.
I’m glad to hear that you’re happy with the landlords gas safety inspection that was completed.
Thanks again,
Ryan
Steven Rawlinson
2024.09.14
Ryan was brilliant from start to finish. Sorted my boiler issue super quickly. Great communication at all times. Thoroughly recommend!!
Reply from Thermatek Heating | Plumbing | Renewables
2024.09.14
Thanks Steven! I’m happy to hear that you’re happy with the gas tightness and gas safety inspection we provided. Thanks again for taking the time to leave a review, I really appreciate it.
Ryan
Audrei Jones
2024.09.11
Working with Ryan was a pleasure. He came out to do an assessment and did some trouble shooting for us which ended up saving us money in the long-term. Communication was smooth and the work completed on our wall/installing a radiator was efficient and at a high standard. Would not hesitate to recommend or use Thermatek Ltd again!
Reply from Thermatek Heating | Plumbing | Renewables
2024.09.11
Thank you for leaving such a great review Audrei, I really appreciate it.
Im happy to hear that you're happy with the radiator repair.
Keep us in mind for anything you need in the future!
Steve Dobson
2024.08.30
Ryan arrived on time, quickly identified the problem with my heating and repaired within the hour. Very friendly and efficient service.
Reply from Thermatek Heating | Plumbing | Renewables
2024.08.31
Thanks Steve for the great review! We carry some general heating spares in the vans so we can make repairs on site where possible so I’m glad that we where able to get your motorised valve replaced and the heating up and going again quickly.
Keep us in mind for the future.
Thanks again,
Ryan
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debbie forbes
2024.08.26
Ryan did a gas safety check and service for our boiler & gas fire, including replacing some parts. Everything from communication, standard of work, prices to availability of appointments and timeliness was excellent. Thanks.
Reply from Thermatek Heating | Plumbing | Renewables
2024.08.26
Thank you for the review Debbie!
We try our best to provide top quality service and the highest standards of workmanship. I’m happy to hear that you’re satisfied with the gas safety check and repair we provided.
Keep us in mind for anything you need in the future,
Ryan
Gordon Hardie
2024.08.23
Great service. Very thorough and took the time to explain / talk through the issues we had been experiencing and why they were happening.
Reply from Thermatek Heating | Plumbing | Renewables
2024.08.24
Thank you for the review Gordon. I'm pleased to hear that you found the boiler service and unvented hotter cylinder service thorough.
Please keep us in mind for the future.
Thank you,
Ryan
Gillian Williamson
2024.08.17
We recently had the pleasure of working with thermatek plumbing and heating. Ryan arrived promptly to install an outside hot water tap for us. When Ryan arrived, he talked us through the best options for fitting the tap, then carried out the work quickly and efficiently. Before leaving he made sure to test everything and talked us through what he had done. Really impressed with Ryan and thermatek, highly recommend and will use again in the future.
Reply from Thermatek Heating | Plumbing | Renewables
2024.08.19
Thank you so much for the review Gillian, we appreciate the feedback. I’m happy to hear that you’re happy with the new outside hot tap installation and service you received.
I look forward to working with you in the future.
Ryan
hugh thomas
2024.07.31
Excellent service from Ryan. Fitted new Tado heating controller system, rebuilt bathroom sink fittings, new mains water switch and went above and beyond to fix a couple of other niggling problems. Happy to recommend.
Reply from Thermatek Heating | Plumbing | Renewables
2024.07.31
Thank you for taking the time to share your experience Hugh.
I’m very pleased to hear that you’re happy with the new tado smart heating controls, bathroom basin and vanity unit and stopcock that we installed.
Again, thank you for the glowing review!
Have a great day,
Ryan
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Kyle Innes
2024.07.28
Ryan from Thermatek Heating is extremely punctual, good value for money, very proficient and a very down to earth guy. He comes highly recommended and I am very satisfied with the work he produced.
Reply from Thermatek Heating | Plumbing | Renewables
2024.07.29
Thank you for sharing your experience Kyle. I’m happy to hear that you’re happy with the new combo boiler, radiators and bathroom suite. I look forward to working with you again in the future.
Thank you,
Ryan
Ieva Kurtinyte
2024.07.25
Ryan was excellent - communicated very promptly & politely, arrived on time and explained issue in simple human terms. Highly recommend if you are looking for trustworthy tradesman!
Reply from Thermatek Heating | Plumbing | Renewables
2024.07.25
Thank you for taking the time to leave a review, I’m happy to hear you that you’re pleased with the service. I hope you and your tenant are happy with the replacement tap. We offer a range of services for landlords including landlords gas safety inspections and certification and legionella inspections and reports.
If you would like to know more please get in touch.
Thank you
Ryan
Alex Rooney
2024.07.03
We had water coming through our floorboards in our ground floor property, we were concerned it was drainage, Ryan was quick to respond, examine the photos and then schedule a time to visit, he was very efficient and quickly identified it was a leak from the gate valve. The previous owners had wrapped the gate valve in denzo tape in attempt to hide the leak, Ryan then removed the tape, isolated the mains in the street an installed a new lever action valve. Left us feeling relieved! Highly recommend him!
Reply from Thermatek Heating | Plumbing | Renewables
2024.07.03
Thank you for sharing your experience Alex. I’m glad to hear that we provided an efficient response to your leaking valve. I hope you get the floor sorted soon. Thank you for choosing Thermatek.