thredUP Reviews

Great way to shop second hand! I love Thred Up! I have nothing but great things to say about them. Thred Up is a fabulous way to purchase second hand clothes and they make it so easy. Right now I am obsessed with Anthropologie’s The Colette pants. Thred Up has made it the easiest thing for me to find. I simply saved a search for them in my size and now whenever they have some, I get an email about them to look at. One of my favourite features is the item quality label. Thrifting items online can often be a challenge because the seller may omit certain issues or aspects in the item but I never have to worry about that with Thred Up because every item is inspected and given a label. They also measure the items and list them so you know if it will fit, especially since women’s sizing can have so much variety. AND they’re always having sales on top of sales. My only complaint is the shipping charge. It’s like $11 to ship items so ordering just one item takes the price up a bit BUT I usually purchase a few items at a time. You can’t go wrong with Thred Up!

Successful buying, NEVER ever sell I sent in over $700.00 dollars worth of clothing (mostly NWT) and my earnings after fees was $1.62! It takes months to list the items, and if some items are seasonal, they’ll be out of season by the time they are listed. If they don’t sell, in a rather short time frame, you have to pay $5.99 each to get your item back. Two items (NWT Loft and J.Crew) never were put up for sale. I don’t know where that stuff goes. I have purchased from Thredup, and have been mostly satisfied, and when there was a problem, they addressed it quickly. I would not recommend them for selling unless you want to consider it a donation.

HIgher profile items not saleable? Sent them 2 HUGE clean out bags with over 50 items and they only listed 12.. . . and not the best higher profile items either! EXAMPLE: A J. Crew linen lined skirt never worn for $1.53. A Chico's lined never worn crop jacket with mandarin style collar. Only $4. ????? All items were clean and carefully packed. I think they keep the best items for themselves.

Do NOT sell on this site. I've sent in 120lbs. of NWT and/or excellent condition items (Lilly Pulitzer, Michael Kors, etc.) and only made $350 of that thousands and thousands worth of clothes. Some of the NWT items were not listed as such (affecting the price/value). SO many items that they clearly sold (some of which were sold for over $20/each) were not eligible for payment.

Great Place to Buy Clothes I really enjoy buying clothes from ThredUP and have the most great thrifting experience, especially as to someone who doesn’t like thrifting in stores. The fit of my clothing are great and I have no problem and shipping is quick for as I always seem catch whatever seem they are having at the moment.

Favorite way to buy clothes I have been using ThredUp for a year now. I find the cutest clothes and really enjoy cleaning out mine I don’t wear. Shipping is really fast with clothes and clean out bags! I have yet to need to return an item because their size matching is optimum. Although I haven’t needed to use their return feature I imagine it is very easy to use as it’s right there next to your orders on the app.

Do not use If you want to buy clothes here it may be ok I’ve never done it, just do not sell clothes to them. One word Horrific! I used this company so many years ago and enjoyed the experience but I’ve used it this year and I don’t even know how this company stays in business. The business model is horrific For sellers. Let me walk you all through this. So they send you a bag and then there is a processing fee of about $15 for them to go through everything which is fine. If you want anything back, you have to pay them 11 extra dollars to get the clothes that they rejected sent back to you. They then list your items and give you pennies on the dollar. I had some namebrand stuff and I probably got 3 to 6 dollars for it if even. You don’t actually get that money usually either because there’s so many fees that you’re paying back. This is already bad, but it gets a lot worse if you actually want your own clothing that they didn’t sell sent back to you. So they make you pay for your own clothing to get it back at whatever rate they decided it should be at so you are essentially buying your clothes back for more than you would’ve gotten if they had sold them and then you also have to pay shipping. What’s even worse is that all of your clothes are ending at different times so if you want to save a bunch of clothes you’re paying $11 over and over and over and paying for the clothes over and over and over at different times so you’re probably paying them like $50 or $60 for them to sell your clothes. It would be a lot better to walk down to a store and have them go through your clothes and choose what they want and then leave with your clothes then it would ever be to use this company. This company makes no sense. I have no idea how they’re still in business. Additionally, it would be more advantageous for me to just take all my clothes to Goodwill because in this model I am paying them 50 or $60 to sell MY clothes! I’ve never seen a worse business model maybe in my entire life. My only advice to them would be to hold both the not used clothes, and the clothes that didn’t sell all in one area and then ship them all back together so that the seller only have to pay one shipping fee. They should also stop selling someone’s clothes back to them and trying to make money off of that because it’s disgusting.

Rip off I sent a huge bag of clothing. I double checked that each item was eligible and in good to great condition - no stains, so holes, etc. Many pieces were premium brands, and several were NWT. The majority of the items were seasonable. I get that my determination of the quality of the items may differ from theirs, or that I may have missed a stain or two, but I believe that at least 80-90% of the items should have met their standards. I paid $14.99 for them to process a bag with probably 60-70 items, and they listed less than half of them, most of which were the cheapest and not necessarily the nicest items I sent in. Some of what they didn’t list were items with tags. The prices at which they listed the majority of the items were much lower than the price checker (or whatever it’s called) indicated, and then due to a promotion, were significantly discounted from that. They also mislabeled several items - like an adult medium was listed as an infant item. The net result is that the payout of my huge bag is less than the $14.99, so I’ll receive nothing. I’m just going to donate everything - this is not at all worth it.

Never consign here I donated a huge amount of clothing...the payout was a rip off. I feel angry and cheated and wish id donated to charity instea

I wish I had read the reviews before I ordered On June 5, 2024 I placed an order for $200+. It was shipped out on June 9, 2024. Now I didn’t expect express shipping, but I did expect to receive my items by June 20. Tracking last updated on June 14, 2024 and FedEx had the scheduled delivery date of June 17. At this point tracking still hasn’t updated other than changing the scheduled delivery date. I reached out to ThredUp on June 20 and after waiting over 45 minutes to chat with someone was told she had emailed FedEx for an update and would email me when there was an update. Yesterday, June 22, 2024 she emailed and said that she was still working on it and to let her know if I received the order. I replied and told her I haven’t received the order, the scheduled delivery date has changed again, and the tracking status still hasn’t updated. At this point I’m thinking the package is lost since it’s went over a week without being scanned or having any real update, so I ask for a refund. I’m told it has to go seven business days without a scan and to contact them by the end of business on June 25. It is now June 23 and the tracking status still hasn’t updated since June 14 and I still don’t have my order. At this point I’d much rather have my $200+ back so I can go to another store and buy the clothing I need. I will never order from ThredUp again.