THREE-HOT-POT & BBQ Reviews

We got kicked out at 10:50pm bc they were trying to close (website said they close at 12am). Literally they stood over our table and kept saying they needed to clean up now, they already mopped the floors around us etc and we didnt mind. They hovered over and watched us until we got up and walked out the door mid chewing lol, we didnt even get to finish our water. All this after we tipped $50 between the 3 of us.

I’ve worked in restaurants so I’d get it if we were staying past closing time, but if you want to close at 10:30pm just update the website.

This hotpot restaurant has very clear pros and cons. The biggest advantage is the unique grill + hotpot combo setup, which allows everyone at the table, regardless of their seating position, to easily access both grilling and hotpot. There’s no need for people to take turns grilling or for all the grilled food to be handled by just one person. Additionally, the price for the all-you-can-eat hotpot and BBQ is fairly reasonable, especially for Manhattan. The menu selection and broth variety are also decent.

However, the biggest flaw is also the grill-hotpot combo itself. The grill is placed uncomfortably close to the seating area, making it very easy for oil and juices from the meat to splash onto guests while grilling. On top of that, the grill and hotpot share the same heating system, meaning the grill is constantly on high heat. Whenever you take food out of the hotpot, any dripping broth immediately hits the scorching grill and splashes everywhere, making it very easy to burn your arms—a serious design issue.

Another major downside is that the staff never replaced the grill plate throughout the entire meal. As a result, the leftover grease and meat bits kept burning, forming a thick layer of black charred residue, which gave off an unpleasant burnt smell. By the middle of the meal, I had completely lost interest in grilling anything else.

The broth looked visually appealing but lacked depth in flavor, giving off the impression of a low-quality, pre-made base rather than something freshly prepared.

Overall, THREE-HOT-POT & BBQ is a decent option if you live nearby or just happen to be passing through, but it’s definitely not worth traveling for. The concept is interesting, but the execution has too many flaws.

Beware they charged credit card fee !!! Food is good but burn out so many times when we had BBQ pork and steak,

my first time having Korean bbq/hot pot! The service was great and fast! It was all you can eat too! I would def recommend the soy fried rice!

The food is so good and in very good quality, it’s very authentic Chinese food. The waitress is so cute and so nice! You must visit this if you are searching for food in the area

I like the food here and have been here at least 5 times. BUT I did not have a good experience during my last visit. They sat us near like their host stand that had their POS system. That thing was dinging/ringing so loudly every 10 seconds whenever they got a to go order. It was getting very annoying so I asked one of the waiters to turn it off. He brushed it off and nothing was done. 10 mins later I asked a different waiter and he turned it off immediately. So that was annoying. Service overall was slow and inattentive. Usually they come around and fill broth without needing to even ask. Our broth was so low you couldn’t dip anymore and it takes a while to get their attention. I ordered things that just didn’t come out and had to ask the waiter. Except it’s very hard to get their attention and overall service is just inattentive and bad.

I’ve never been here before, what a pleasant surprise. My friends were all new to hotpot and the servers jumped in to help cook the food and assist in flipping. They were able to accommodate my vegan friend and even got her a fresh pair of tongs. All the meat was so fresh (prime is included in AYCE) and we loved the seafood options, appetizers and the veggies were crunchy and fresh on a Thursday! My vegan friend enjoyed the large variety of mushrooms and crispy veggies they had. Really thankful to our server Jeffrey who didn’t miss a thing. Water and napkins refilled, dirty plates taken away, great place to celebrate a birthday. They make it so special. 10 stars all around!!!! We will definitely be back.

PS. They said they’re going to switch to all grill but they should keep the hotpot option!!!

Excellent service, all the waiters are kind, on point and professional, the food is amazing and the bathrooms are absolutely amazing. Over all 20/10 experience! Reasonable pricing aswell and the deserts were delicious and huge!

Reasonably priced with good service. The ingredients were fresh and nicely portioned. Only one complaint, the quantity was inconsistent as we ordered the same items a few times, such as abalone and dessert. Nothing alarming since it didn't affect the price, just hard to plan our orders.

Great food for both bbq and hotpot!

The food is really good and every staff is friendly. The meet and seafood is fresh.

Delicious and great service! Staff was very helpful as to selections.