Ultrasound Plus

www.ultrasoundplus.co.uk

Ultrasound Plus Reviews

EXCELLENT rating
4.6
979 reviews Verified
Ultrasound Plus
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Reviews ( 979 ) 4.6

Padmaparna Ghosh
Padmaparna Ghosh
2024.10.16
Have had three scans here. All excellent sonographers, empathetic and explain everything. The staff is friendly and warm. Also got two keychains with the images! Thanks to everyone at this office.
1 1
1 1
2024.10.14
Excellent service offered by Ultrasound Plus. Jude was an amazing sonographer, clear with his explanation, really put us at ease with his knowledge and remarkably skills. We will definitely be coming back again for another reassurance scan. Thank you.
Sallyann Burke
Sallyann Burke
2024.10.12
I Would definitely recommend this place I had a wonderful experience both times I came here definitely love they give you included gifts at your genda scan hats off to the staff 😀 ❤️
Reply from Ultrasound Plus 2024.10.14
Thank you so much! We're glad we could be a part of your journey xxx
Ileana Pop
Ileana Pop
2024.10.11
Reply from Ultrasound Plus 2024.10.14
5 stars! thank you
Arhum Baloch
Arhum Baloch
2024.10.09
Had 2 scans here. Decent service. Scans on time and report given on time. However. There was a £30 deposit to secure booking. Both times I booked on Monday for a Wednesday scan. I was told AFTER I paid the £30 both times that if I reschedule within 48 hours, I lose my deposit. As I was already in the 48 h window, wasn't left with much choice. Second time I called to say I was running 5 minutes late, and I was told that if I was more than 10 minutes late, I would lose the £30 deposit and would have to pay it again. Seriously? Come on man. If there are so many conditions about the £30 deposit then this should be conveyed BEFORE customers actually pay for the deposit. Not telling them before is deliberate and sneaky. Don't be greedy.
Reply from Ultrasound Plus 2024.10.09
Hello Arhum, we are sorry you feel this way. However the booking email confirmation shows this clearly. It also is stated on the booking form online which you must tick to agree to our terms and conditions of the booking. We can see you have had a good service overall, but unfortunately we always ask customers to allow extra time to travel as we need to ensure that our clinics run on time, especially when paying for a service. Also our Locums that work for the practice still charge the company if patients do not turn up on time or dna, so unfortunately we had to put certain provisions in place.
Warren Booty
Warren Booty
2024.10.09
Disgusting customer service care about money not about helping customers. Would not recommend not accommodating was miscommunication on time rang up to explain as the ladies accent certainly sounded like 50 not 15 kept deposit told me come for next one but had to them pay full price again to drive all the way there for them to get upset about my review and day they are now fully booked
Reply from Ultrasound Plus 2024.10.10
Dear Warren we are very sorry you feel this way. Your appointment was confirmed on two occasions for 4.15pm and an email was sent to confirm this. You called in to say you were going to be late and then you called again stating that our booking staff told you your appointment was 4.50pm. We have listened to our call recordings and on both occasions you were told 4.15pm. Unfortunately due to you arriving 25 mins late, we were unable accommodate you as we were fully booked till 9pm.
Bushra Mahmood
Bushra Mahmood
2024.10.07
Very good experience. Staff were very friendly and made me very comfortable. The scan lasted 15 minutes and I was given all the information. Recommend it!
Reply from Ultrasound Plus 2024.10.14
we are pleased you felt comfortable. Thank you for the review and choosing us as part of your journey!
Sandra Telarroja
Sandra Telarroja
2024.10.06
Reply from Ultrasound Plus 2024.10.14
5-stars! thank you
Pest Link
Pest Link
2024.10.06
We have been to Ultrasound Plus a number of times throughout our pregnancy journey and the service is always great, staff are friendly, knowledgable and reassuring.
Reply from Ultrasound Plus 2024.10.14
Thank you so much for taking the time to share your wonderful experience and choosing us to be a part of your journey!
Paul Bishop
Paul Bishop
2024.10.05
Took my father for an ultrasound scan for reassurance and I couldn't fault the experience. From booking the appointment online through to receiving the detailed scans and reports, both printed and emailed, the service was very professional and everything was explained in detail along with be able to answer all the questions we had. Thank you. Would highly recommend.
Reply from Ultrasound Plus 2024.10.14
thank you Paul
matt field
matt field
2024.10.05
We have had 3 scans here and all lovely experiences.
Reply from Ultrasound Plus 2024.10.14
thank you so much!
Stefie Marley
Stefie Marley
2024.10.05
Very friendly staff ,went straight in for my scan, everything eas well explained would definitely recommend 👌
Reply from Ultrasound Plus 2024.10.14
we appreciate your feedback and recommendations
neil gordge
neil gordge
2024.10.05
Excellent speedy service, detailed report
Reply from Ultrasound Plus 2024.10.14
thanks Neil
Gertrude oppong
Gertrude oppong
2024.10.05
I had the experience and gonna come back again Staff were amazing 🤩 I mean perfect
Reply from Ultrasound Plus 2024.10.14
thank you so much and we are looking forward to your future appointments
Louise Searle
Louise Searle
2024.10.05
Friendly and comfortable service.
Reply from Ultrasound Plus 2024.10.14
Thank you Louise
Ismahan Abdi Samad
Ismahan Abdi Samad
2024.10.05
Brilliant team Julius and Nipa. They were very nice. The sonographer was very thorough and explained everything in detail. I am very grateful for the scan and the service received.
Reply from Ultrasound Plus 2024.10.14
really appreciate your positive feedback!
Christina Tchie
Christina Tchie
2024.10.04
Reply from Ultrasound Plus 2024.10.14
5-stars! thank you
Samantha Pinnock
Samantha Pinnock
2024.10.04
Had a scan today for reassurance and what a lovely experience it was. Very detailed scan. Very professional and put my mind to ease. Thank you. Would definitely recommend
Reply from Ultrasound Plus 2024.10.14
🌟 We're absolutely delighted to hear that your experience with us was both professional and reassuring.
Tiffany T (TiffanyT)
Tiffany T (TiffanyT)
2024.10.03
I recently went for a baby ultrasound scan, Tanya was welcoming, making us feel at easy right away. The sonographer was incredibly kind and took the time to explain each part of the scan in detail. Seeing our baby on the screen was such a magical moment. I would recommend this place and come back again. Tiffany
Reply from Ultrasound Plus 2024.10.15
Thank you so much! We really appreciate you taking time to leave a review.
Sandy M
Sandy M
2024.10.03
Staff were lovely and put me at ease. The scan was helpful and reassured me about my baby. Would definitely recommend
Reply from Ultrasound Plus 2024.10.15
thank you!