Venice Royal Maids: Cleaning & Maid Service in Venice FL Reviews

Katherine DeLaRosa 2023.06.06

     

Royal Maids is the worst cleaning company. I booked a deep clean for my home with Royal Maids because I was putting it on the market to sell. I was told that all surfaces and floors in every room would be thoroughly cleaned. However, that was far from the case. My counter tops, mirrors, floors were all left streaked and in may cases entire rooms untouched. They overlooked cleaning shelves and even fingerprints on appliances, etc. The obvious areas that anyone would expect to be cleaned were left dirty. I requested someone from Royal Maids come to my home to inspect the service but they declined, too busy. I was offered the option to have someone else clean my home while I supervised them. Seriously! who has time to hire a cleaning company and then follow the cleaning person around pointing to things that need to be cleaned. There never was a resolution. In the end, I cleaned my own house and paid for the sloppy work of Royal Maids. Save yourself the hassle, do not hire Royal Maids.

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Micki Smith 2022.11.04

     

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.11.05

Thanks for the review Micki! Any and all feedback is appreciated.

Robert Luby 2022.08.25

     

Royal maids did a great job and it was the first time they cleaned the house. Very thorough and attention to detail. Highly recommend

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.08.29

Thank you for your wonderful feedback and recommendation, Robert!

Anne Heuer 2022.08.20

     

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.08.22

Hi Anne,
Please feel free to contact our office to discuss further, as we are always looking for ways to improve our client experience. Thank you!

Crystal Cosby 2022.08.20

     

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.08.22

Thank you, Crystal!

LORRAINE FINIZIO 2022.08.11

     

I was very happy with the wonderful cleaning job the ladies performed. They did things I didn’t request, but was so pleasantly surprised when I saw everything done. I couldn’t have done better myself. Thank you for the very professional and polite housekeeping job. The ladies, Meara and Alyssa, were very lovely. I would definitely have them back again.

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.08.12

We appreciate your wonderful feedback, Lorraine! We look forward to continuing to provide you with excellent service!

Doug Worley 2022.08.10

     

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.08.12

Thank you, Doug!

Sheila Whited 2022.08.05

     

They did a good job but they were only here one hour and not the hour and a half that I paid for.

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.08.06

We appreciate your feedback and love to hear that you were happy with the cleaning service provided by our crew. We would like to provide clarity regarding your concern about timing. The specific service that you requested included up to 1.5 hours of cleaning. If the crew is done before the time is up, you are welcome to ask them to do extra chores around the house, for example, a load of laundry. If no further instructions are provided, our crew leaves when the job is completed. We hope to continue to provide you with great service. Thank you!

Anne Smith 2022.08.02

     

Both gals did an excellent job and very professional!!! I'm so pleased

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.08.06

Thank you so much, Anne!

Judith Trammel 2022.07.28

     

Missy and Brittany do a great job. They are all business when they are here and are. In and out. I like having the same girls each time.

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.07.29

We love to hear that you had a great experience with Missy and Brittany! Thank you for taking the time to share.

Sheryl Forward 2022.07.27

     

I visited Florida with my family on business had to use a cleaning service before we left after 90 days of a stay. Please keep in mind my family is a total of 6 & with a dog. When the 2 employees arrived on time was very pleasant, very neat with their attire. I was very pleased that they briefly went over with me all of what was needed on my request. I can tell they take pride in their work. Omg these ladies did a marvelous job now all I had to do was pack up our clothes and leave. This cleaning service is top notch you can always tell how good an Employer is with their staff because their work shows in it. The home smelled so fresh. I received a call from the homeowner wanting to know did I or a cleaning service clean their home-when I told her a cleaning service she immediately asked me ( can I get their number) I have other properties. Thank you so much for your professionalism;

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.07.28

Thank you so much, Sheryl! We greatly appreciate your recommendation.

Ann Tuttle 2022.07.26

     

They did an excellent job.

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.07.28

Thank you, Ann! We love to hear that you are happy with our service.

Shauna Bigelow 2022.07.22

     

We have been clients of Royal Maids for over 5 years. Always on time, very professional, thorough, and friendly! If there is ever a scheduling issue (have only had 2 the entire time), they communicate with you immediately and provide a solution. If you are looking to hire a cleaning company, do not hesitate to sign on with Royal Maids!

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.07.28

We appreciate your wonderful feedback and recommendation, Shauna! Thank you very much!

John Jungk 2022.07.14

     

The ladies do a decent job of surface cleaning and are always pleasant. However the cost has increased $60 dollars in the last 6 months for the same service and I may look for a different provider. They are here less than an hour

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.07.15

Hello John,
We appreciate your feedback and are happy to hear that you had a great experience with our team. Unfortunately, rising costs have created a need for us to increase our prices. We hope that you understand and we look forward to continuing to keep your home sparkling clean.
Thank you!

Brian Seekford 2022.07.13

     

Cleaners were friendly and did a great job. Very thorough in their work. Service is by hour and prices are somewhat high but I’m sure the current market is driving higher labor costs. They arrived a few minutes, we discussed the plan and they went to work. Overall happy with the service and recommend.

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.07.15

Thank you so much, Brian! We appreciate your feedback and recommendation!

Margo W. 2022.05.31

     

Verified

Fast friendly service! I've had services come in to clean my home before but they were not as thorough. I appreciate the care you put into cleaning my home. I can definitely see the difference!

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Paulette Jones 2022.05.29

     

Best service ever!!! I have used various cleaning services and none of them can compare to the excellent service I received from the Venice Royal Maids cleaning company. They were prompt, professional, efficient and left my home feeling brand new! The staff paid such great attention to detail and cleaned areas of my home that I just didn’t pay attention to before. I look forward to my next appointment. I highly recommend their services to anyone. Venice Royal Maids is the absolute best at what they do and worth every penny!

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.06.29

Thank you so much for your kind words and recommendation, Paulette!

Christopher Basak 2022.04.18

     

I hired this maid service to clean my 2-bedroom condo. Heather and Steffany arrived to clean my condo and they were efficient in doing their job. Quite satisfied with results and bill was quite reasonable.

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.07.06

Thank you for sharing about your experience with our team, Christopher! We appreciate your feedback very much.

Kimberly Federico 2021.08.02

     

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2022.06.22

Thank you so much, Kimberly!

Elizabeth Donovan 2021.07.29

     

So grateful! I was in an emergent need of cleaning my Mom's home. She is being treated for Stage 4 Cancer and I needed her to be comfortable in a clean and tidy home. I called on a Thursday AM. 2 hours later, the professionals arrived! So kind and caring. This is will become a scheduled cleaning experience. Thank you!!!

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Reply from Venice Royal Maids: Cleaning & Maid Service in Venice FL 2021.08.02

Thank you so much for taking the time to give us such a nice review. It was our pleasure to help your Mom.